If you value your money and your sanity…
If you value your money and your sanity then steer clear, he will ship broken junk and good luck getting a response from him.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
If you value your money and your sanity then steer clear, he will ship broken junk and good luck getting a response from him.
If I could give this company less than one star I would. Do not waste your money.. Bought an ebike off of them last year, took 3 months for it all to arrive, bolts were missing, rusted, too long and too short, rear wheel was bent and many other things were wrong. They were quick enough to reply to me before I bought the bike, once money was transferred they didn't want to know. Andy Kirby has since blocked me on social media because I tried to contact him via that as was not getting a response from him or his team via email. Since then I have had more issues with the bike and they are still not replying even though it is supposed to come with a 12 month warranty. Stay clear from him and his company at all costs! I wish I did..
I ordered a very expensive chargery charger from here. It arrived in good time ( read the small print fyi to know you'll get customs charges as it'll come from China).
I've used the charger about 10 to 15 times to charge an ebike battery pack and it went "pop" and tripped the house electrics. Never to work again.
Naturally i tried to contact cloudsto for help and a warranty claim.
About 30 emails later, various attempts to contact them via various social media platforms and I've had zero reply apart from a generic FB reply and no replies since.
The Chinese company that sent it to me were copied into the original sales email so I decided to mail them for help.
Long story short they requested I send the charger back for repair under warranty so I did.
The received it and told me it would be repaired and sent back asap. Great.
Two days later they send me a photo of a charger that isn't my one ( I took photos of mine prior to sending it off) and said I broke it through misuse and no warranty work would be carried out.
After pointing out the picture sent was not my charger they now too ignore me.
I have no charger now and no refund and still no contact months later.
I obviously advise to steer well clear of cloudsto and Andy Kirby ebikes and chargery in China. They will be nice until they have your money and the you're on your own.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.