Thank you so much team for supporting eye contact lenses for costumers , amazing time shipping in 3 days wow , I love the small gifts in the packaging. Will continue ordering contact lenses if stil... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Long time customer of clearly. Seems like they were sold off. Contacts now very expensive and my most recent order contained faulty lenses. I contacted customer service and after supplying everything... Se mere
I had a great experience ordering my contact lenses from this company! The delivery was super fast, which I really appreciated. Their customer service was also excellent. On top of that, I even rece... Se mere
The best price for Biotrue contact lens solution on the market. The delivery arrived faster than expected, and I didn’t pay a single cent for shipping 🙂 They even included a Haribo candy gift, whi... Se mere
Virksomhedsoplysninger
Om Clearly.com.au
Oplysningerne kommer fra forskellige eksterne kilder
Clearly's Promise
Steam rising off fresh coffee. Snow on the mountains. Your best friend’s smile. There are so many amazing things to see in the world, and we want to make sure everyone has access to eyewear that helps them see their world clearly. That’s why we’ve created a platform that makes it easy to get contact lenses, glasses, and sunglasses online.
Our Story
We have Canadian roots, Canadian hearts, and a true Canadian drive. Our story begins in Vancouver, in the year 2000. The first Canadian retailer to offer eyewear online, we’ve always been ahead of the curve and have since grown to become one of the biggest (and the best) providers of glasses, sunglasses, and contact lenses in the world. Today, we help people from the west coast of BC to the east coast of Australia get the eyewear they need to hit important deadlines, watch the sun set on the horizon, and see all the amazing things waiting just around the corner.
Our Mission
When we say that we believe everyone has access to the eyewear they need, we truly mean everyone. That’s why we launched Our Mission. For every pair of glasses purchased through our Buy One, Give One initiative, we donate a pair to someone in need. We also work with organizations across the world to help provide education, eye screenings, and access to eye care in communities near and far.
Our Products
What are you looking for? We’ve got it. Designer and budget-friendly, retro and modern, simple and statement-making, we offer eyewear options to suit everyone. Our selection of contact lenses includes daily, weekly, and monthly varieties from the leading brands and new, innovative labels alike. In the glasses and sunglasses cabinet you’ll find 2,000+ styles, including frames starting from just $9 alongside the world’s favourite designer labels including Ray-Ban, Michael Kors, Oakley, and more. Our Virtual Try On tool allows you to try frames on using the camera on your mobile phone or computer. We also have stores across Canada, where you can pop in to test out frames in person or have your eyes examined by our partner optometrists.
Clearly's Company Guarantees
We want to be the place you go when it's time for contacts, glasses, or sunglasses, which is why we’re determined to make it as easy for you as possible to get what you need. When you shop at Clearly.ca, you can rely on: 24/7 support in English and French, via phone, live chat, and email. The fastest delivery, with same-day options for contact lenses. Free shipping on glasses orders $50+, and free returns. Low Price guarantee, so if we don’t already beat it, we’ll match it.
Kontaktoplysninger
Australien
- www.clearly.com.au
4,4
Fremragende
8 t anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Waited three weeks before contacting…
Waited three weeks before contacting Clearly who then only decided to commence processing order and providing a tracking number. Obviously order got lost in the system and only sent once I complained.
16. april 2026
Uopfordret anmeldelse
Easy to buy online and quick shipping…
Easy to buy online and quick shipping and arrival. Thank you for making buying contact lenses a painless experience.
10. april 2026
Uopfordret anmeldelse
Long time customer of clearly
Long time customer of clearly. Seems like they were sold off. Contacts now very expensive and my most recent order contained faulty lenses. I contacted customer service and after supplying everything they asked they are now ghosting me. I’ve had to order my contacts through an optometrist who turned out to be cheaper than clearly. Long term customer lost!
5. marts 2026
Uopfordret anmeldelse
Excellent service
Fast delivery and excellent communication. Product is of high quality. I purchased the same item before and was very happy. So im a return customer.
27. marts 2026
Uopfordret anmeldelse
Thanks a lot
Thanks a lot , im leaving in remote , it was less than a week , faster than expected , not too expensive and came with Haribos
26. marts 2026
Uopfordret anmeldelse
Address incorrect had to pick it up.
Product as described shipping times are good. Unfortunately, because the address was not stated correctly in the package I had to leave my work to pick it up in the post office. Because of that I won’t be ordering it again because I would like the package to be delivered to me not pick it up.
25. marts 2026
Uopfordret anmeldelse
Terrible products and service.
Absolute nightmare – CLEARLY should not be trusted
I ordered 4 boxes of contact lenses and every single one was faulty. I contacted CLEARLY multiple times, sent clear photos of the broken lenses, and never received a refund—just a hollow “sorry.” Their customer service is completely useless, and their product quality is unacceptable. I am beyond disappointed. Do not waste your money on this company.
24. marts 2026
Uopfordret anmeldelse
Order shipped in great time and in good…
Order shipped in great time and in good condition. Have had to ask for a tax invoice to claim on my private health insurance.
24. marts 2026
Uopfordret anmeldelse
I had a great experience ordering my…
I had a great experience ordering my contact lenses from this company! The delivery was super fast, which I really appreciated. Their customer service was also excellent.
On top of that, I even received a little gift with my order, which was such a nice and thoughtful surprise. It definitely made the experience even better!
I highly recommend them and will definitely be ordering again.
23. marts 2026
Uopfordret anmeldelse
Great lenses and very fast delivery
Great lenses and very fast delivery. Thanks you.
20. marts 2026
Uopfordret anmeldelse
They have no customer support. Don't buy from them.
I purchased contact lenses. My health insurer reimburse me as long as the receipt shows what I purchased. The receipt send by Clearly only stated I purchased contact lenses but not how many boxes. My insurer requires a bit more information than that. I tried to contact Clearly to ask for a more informative receipt. They have three ways of contacting them: 1) phone (no answer despite numerous attempts), 2) email to customer service (they never respond) and 3) chat with their customer support (whatever I write the chat immediately close with "Your conversation has ended"). I warn Australians from using Clearly.
28. februar 2026
Uopfordret anmeldelse
Delivery was very prompt and packaging…
Delivery was very prompt and packaging was great
6. januar 2026
Uopfordret anmeldelse
Back order doesn't mean forever.
About 3 weeks ago you told me that my order was on a back order which I thought meant forever it didn't and I received my audit today fully thank you.
6. marts 2026
Uopfordret anmeldelse
In to my 3rd year with Clearly
What can I say, Try Clearly and you'll know why I switched and stayed.
6. marts 2026
Uopfordret anmeldelse
Happy customer
A good shopping experience with fast delivery...what more could I want or need?
5. marts 2026
Uopfordret anmeldelse
Easy to use Site with helpful searches…
Easy to use Site with helpful searches and teach support also with a huge range of contacts
4. marts 2026
Uopfordret anmeldelse
Quick and reliable
I’ve been ordering my multifocal contacts from Clearly.com.au and they never disappoint. Delivery is always quick, and their service is so responsive and reliable. It’s the only website I genuinely trust and count on. Thank you for always being consistent!
3. marts 2026
Uopfordret anmeldelse
Price is great and delivery is fast
Price is great and delivery is fast, however, after receiving the wrong order twice, the staff didnt make any effort to help the situation other than suggesting to return the product that was incorrectly shipped.
23. februar 2026
Uopfordret anmeldelse
Have used previously with no issues
Have used previously with no issues, however recently ordered some contacts to ensure had enough when current supply ran out. Due 16th Feb for delivery and now 27th Feb and still says in Process. Now have no contacts and only vague promises of we'll look into it and get back to you in 48 hours. Appalling customer service and only way to contact is direct message. Will never use again
27. februar 2026
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.