First of all, Cisdem's products, such as the DVD Burner for Mac, are super and professional. There is so much customization of menus and the app is powerful and well designed. It's better than Wonders... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My go-to app for compressing PDF's to make them small enough to email while maximizing the PDF quality. Support service is great. Support responds within one day if any issues arise, such as licensing... Se mere
Great Customer service. They’re efficient! They reply quickly and accurately, and help you get solution for your problem without any scams
Been using their software for a few years now and the experience has been great. Downloading/converting videos is a breeze. Supports are prompt and easy to work with.
Virksomhedsoplysninger
Skrevet af virksomheden
We are Cisdem, a dynamic group composed of sophisticated software engineers and tech enthusiasts. Our mission is to develop software that is innovative, easy-to-use and budget friendly. Since 2014, we have created multiple innovative and high-efficient software in the fields of Utility Tools, Multimedia Studio, and Document Solutions. Cisdem Apps, known for simple and user-oriented design, have been used by individual and business users in more than 160 countries. We put enormous efforts on R&D and undertake active upgrade & maintenance to make sure our IT solutions fully meet our clients’ needs and always update to date. We do hope that our apps saved your time, money and efforts - be it removing duplicate files, locking apps/websites, managing Mac Contacts, recovering your lost data, downloading and converting videos, DVD burning, editing or converting PDF files, etc. Ultimately, our goal continues to be, providing flexible, cost effective tools that make life easier and workflow smoother.
Kontaktoplysninger
RM 02, 21/F, HIP KWAN COMMERCIAL BUILDING,38 PITT STREET, YAU MA TEI, KL, Hong Kong
- support@cisdem.com
- www.cisdem.com
4,8
Fremragende
285 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quick response and promptly resolved
Quick response and promptly resolved
26. november 2025
Uopfordret anmeldelse
Applications simple à utiliser
L'application me rend de grands services et très simples à utiliser. Grande réactivité du SAV suite à une erreur de ma part lors de l'abonnement.
17. november 2025
Uopfordret anmeldelse
Cisdem PDF Converter
Cisdem PDF Converter: Das Programm ist sehr gut. Besonders begeistert bin ich vom schnellen und hilfreichen Support. In diesem Fall ging es um die schnelle und problemlose Wiederherstellung eines Programms, sodass ich wieder damit arbeiten konnte.
11. november 2025
Uopfordret anmeldelse
Cisdem
Our company has dealt with Cisdem for several years. Every time i reach out for some support, I get a response by the next day. They are too the point and get us up and running where needed.
5. november 2025
Uopfordret anmeldelse
Rapidly responsive Customer Service!
Easy to understand and use utility; efficiently identified and allowed management of duplicate songs within iTunes.
Customer Service completely resolved my subscription issue by e-mail within HOURS… well ahead of standard response times!
3. november 2025
Uopfordret anmeldelse
Customer service was very responsive…
Customer service was very responsive and helpful.
30. oktober 2025
Uopfordret anmeldelse
Cisdem Activation Code
Joey was awesome. I had just gotten new computer and did not want to buy another Cisdem subscription. He was able to reset activation so I could use my code on my new laptop.
2. november 2025
Uopfordret anmeldelse
Good customer support
Customer support was quick to reply to my request, even on a Saturday, and solved it perfectly :)
1. november 2025
Uopfordret anmeldelse
SPAM payments taken from my bank by Cisdem through Paypal
I do not have any Cisdem software products and yet they have taken £39.20 out of my bank account claiming they have an auto renew through PayPal who don't recognise the transaction even though they emailed it to me. This is fraudulent.
31. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Cisdem Inc.
Sorry for the bad experience. Please send the Transaction details to our support team at support@cisdem.com, our support team will look into this and offer you the details about your order, including the product name you've ordered and what kind of subscription that you've placed.
Quick Refund
Appreciate the subscription being refunded and stopped so quickly. It does seem like Cisdem should have an easier way to turn off yourself. I was unable to do it through PayPal as they instruct on their webpage.
28. oktober 2025
Uopfordret anmeldelse
Outstanding customer support.
28. oktober 2025
Uopfordret anmeldelse
After reinstalling windows
After reinstalling windows, I got my license activate without any problems.
19. oktober 2025
Uopfordret anmeldelse
Fan del que me atendió
Me atendieron excelente, 10 de 10, soluciono, resolvió
20. oktober 2025
Uopfordret anmeldelse
Responsive, trustworthy customer service
Due to some confusion on my part, I ended up paying for the license twice. Customer support immediately responded to my request to refund the portion I should not have paid. I was very pleasantly surprised, and would certainly do business with system again and would recommend them to my friends.
17. oktober 2025
Uopfordret anmeldelse
I use the downloader/video converter
I use the downloader/video converter.
It does what want.
Owing to a windows boot failure, customer support handled my questions about a reinstall promptly and efficiently.
Good job!
10. oktober 2025
Uopfordret anmeldelse
Very Disappointed – Product Doesn’t Work and No Support Response
I purchased Cisdem Duplicate Finder expecting it to help me clean up my files, but the software simply doesn’t work as advertised. I followed all the steps, tried different folders and settings, but it either freezes or fails to detect duplicates correctly.
What’s worse is the customer support — I submitted a refund request over a week ago and haven’t received any reply. No confirmation, no update, nothing. It feels like they completely ignore customer issues once they have your money.
Very disappointing experience overall. Poor product and even worse support. I definitely do not recommend Cisdem to anyone.
4. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Cisdem Inc.
Really sorry for the bad experience. We will look into this issue and provide you with a solution soon. We sincerely apologize for all the inconvenience that we brought to you.
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