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Chrysalis Courses Anmeldelser 

1.240
TrustScore 4.5 ud af 5

4,3

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Bedømt til 5 ud af 5 stjerner

Ive been studying for few months now and Iam far for completing my course. My first year is hypnosis and Fernanda is our class teacher. I have to say… what a teacher… she brings with her a baggage of... Se mere

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Bedømt til 5 ud af 5 stjerner

The teaching in class has been high quality, and so have the online learning modules. There is a lot of self directed study involved but I have been well supported with this too, with good communicati... Se mere

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Bedømt til 4 ud af 5 stjerner

I cannot fault the 1st year of my three year course with Chyrsalis, it flowed like clockwork from start to finish. Our tutor was fantastic and the course was interesting. Year 2 has been a differen... Se mere

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Bedømt til 5 ud af 5 stjerner

Without Karl I don’t know if I would’ve had the courage to continue my studies. He’s been my motivation throughout and the perfect balance of brutal honesty and dad jokes, he’s been a massive comfor... Se mere

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Virksomhedsoplysninger

  1. Kursus
  2. Karriere- og uddannelsesudbyder
  3. Uddannelsescenter
  4. Uddannelsesinstitution

Skrevet af virksomheden

Established in 1998, Chrysalis has over 25 years’ experience in counselling, hypnotherapy and psychotherapy training. As a not-for-profit organisation, we put our students at the heart of everything we do, with profits reinvested to improve training, student support and outcomes. Chrysalis is one of the UK’s market-leading counselling training providers, offering flexible part-time courses across the UK and online. Our aim is to make a career in counselling more approachable, more accessible and more achievable for more people. We offer a wide range of recognised and accredited courses, from introductory certificates through to professional diploma qualifications, designed to support students at every stage of their journey. Our training combines practical skills, theory and personal growth, helping students build confidence and prepare for professional practice. At Chrysalis, we understand that studying often needs to fit around work, family and everyday life. That’s why we focus on flexible learning, supportive tutors and dedicated student support teams to guide students from enrolment through to qualification. We’re proud of the community we’ve built and value every piece of feedback we receive. Reviews help us continue to improve and give future students an honest insight into what it’s like to study with Chrysalis.

What you can expect

Skrevet af virksomheden

Support at every stage
From enrolment to qualification, our tutors and student support teams are here to guide you throughout your journey.

Our Support Promise

Support throughout your training

From enrolment to qualification, our team is here to support you every step of the way with guidance, tutor mentoring and student services.

Kontaktoplysninger

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Start Your Counselling Journey

Flexible training and expert tutors to support your new career.

4,3

Fremragende

TrustScore 4.5 ud af 5

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Bedømt til 3 ud af 5 stjerner

The company is verbally helpful and…

The company is verbally helpful and wants to assist I am not certain whether it's staff put into place the ethics and behaviours that it tries to teach on the courses it provides time with tell

22. marts 2026
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Besvarelse fra Chrysalis Courses

Thank you for your comments and feedback. We would invite you to contact the office to discuss and provide further information so this can be looked into and address if required.

Bedømt til 1 ud af 5 stjerner

Don't waste £4000!!

Don't waste £4000 on this terrible, unethical course, it's an absolute shambles and a disgrace to the counselling profession. I am severely disappointed with the money I am wasting on this course. I have completed level 2 introduction, level 2 award and level 3 in counselling at a college and the standard of those courses and the ability of the teacher was 100% better and more ethical than this disgrace of a course. They are only robbing my money. The teacher is passive aggressive and doesn't answer any of our questions, only says "speak to student services", it's like she doesn't know anything about who she is working for.

This course is wholly unethical for a few reasons. 1. There are no private rooms to undertake confidential skills practices and activities. 2. The teacher is passive aggressive and I am shocked that if she is a counsellor, she is allowing herself morally to teach on such an unethical course. Our college tutor would never have allowed things to pass such as chrysalis have. The teacher is unprepared and has not done one ounce of teaching since November. She asks us to read the course notes at home, print out the presentation, and then proceeds to read out word for word the presentation, and that's it, done. She doesn't delve deeper into the teachings, and when we do our skills sessions, she says she doesn't want us to go 'too deep' with personal problems and asks us just to talk about the traffic - no self respecting person would go to counselling regarding traffic, so how is this teaching us skills?

We are also "learning" exactly what me and my peers learnt in level 2 and 3, we have not learnt anything new. The course is unethical because there are no private rooms to do skills practice, therefore we have to have confidential conversations (albeit about traffic), in front of everyone. This is NOT how skills practice should be done.

Feedback on assignments is slow, the system moodle doesn't work properly and is incredibly difficult and messy to navigate. The teacher then has the audacity to say "I know you can do better" in the assignments, when she doesn't know me and hasn't actually taught us anything, and her grammar doesn't make sense.

Me and lots of other peers have escalated our concerns to Chrysalis and the room was changed, however it is still not confidential, and it is out of the way for everyone using public transport, and STILL does not have confidential rooms away from other peers to undertake confidential skills practice and activities.

This course provider seriously needs an investigation into it's workings, because £4000 for a 2 year course where we are not learning anything and is unethical, is damn right disgusting.

I did not pay £4000 to then have to purchase expensive books (in this economy?!!), print out PowerPoints and then just have them read back to me.

29. november 2025
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Besvarelse fra Chrysalis Courses

Thank you for taking the time to share your feedback. We are sorry to hear how disappointed you feel and can assure you that this is not the experience that we want for our students. Chrysalis have been delivering counselling training since 1998 and we pride ourselves in the service and training we provide to our students.

We can see that you have been in direct contact with our Concerns & Complaints Manager, and we would like to reassure you that your concerns have been responded to in detail, in our emails dated 12.01.26 and 25.01.26. This has included addressing each of the points you raised following both your first and second modules, as well as taking action where possible — for example, changes to the venue where classes are held following initial feedback to ensure venue suitability.

This was confirmed in an email to you on 23.02.26; at this time it was also confirmed to you that at all venues we use one room which is used for both teaching and breaking out into groups for practical work. At your new venue we have booked the largest meeting room they have available, so that there is space for breaking out into practice groups. In terms of confidentiality within skills practice, within the first class the tutor sets up a class agreement with all students which includes the classroom being a safe space where any discussions remain confidential.

We also took time to seek clarification from our Head of Qualifications and Quality on aspects of your concerns about the level of our courses and how these are assessed. We did confirm and reassure you that you are enrolled onto the correct course, having been granted direct entry onto year 2 (Level 4). We further confirmed that the certificate that you are awarded on successful completion is the Diploma in Counselling Skills and Theory (Level 4). You will then move into your final year of study; successful completion of this will award you the Professional Diploma in Psychotherapeutic Counselling Practice (Level 5). We also advised that your group will comprise students from a wide range of backgrounds and possibly different training providers. Students come from various walks of life and bring with them different experiences and strengths, which contribute to the group discussion and learning.

We are sorry that aspects of the course delivery, tutor support, and learning experience have not met your expectations. All of our programmes are designed in line with regulated frameworks and awarding body requirements, with a combination of guided teaching, skills development, and independent study. However, we would always want our students to feel fully supported in their studies, and we take your feedback seriously.

In relation to your complaint, we can assure you that this has not been dismissed. Thorough and formal responses were sent to you in line with our procedures, with input from our Head of Quality and Qualifications to ensure all points were fully addressed. Within both full emails of response, we offered to discuss your concerns directly with your tutor; we did not receive a reply to these offers.

With regards to the online learning platform (Moodle), our Student Support team are on hand to offer guidance in navigating and using the system. They will be happy to have a call with you to talk you through this at a time convenient to you. The team also hold weekly online drop ins which are advertised within your Student Area, where they can offer support and screen share to guide you through the system.

We would welcome the opportunity to continue working with you to resolve your concerns constructively and ensure you feel supported in your studies. Please therefore do not hesitate to contact either your Student Support Liaison or the Concerns and Complaints Manager if you wish us to look further into your concerns for you.

Thank you again for your feedback.

Bedømt til 4 ud af 5 stjerner

Excellent Tutor and Course but Moodle Needs to be Clearer

Course tutor excellent and very helpful and supportive. Details on Moodle re course and assignments sometimes hard to understand and not very clear.

18. marts 2026
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Besvarelse fra Chrysalis Courses

Thank you for your review. We are pleased to hear your tutor is helpful and supportive.
Please do get in touch with student support who can assist you with any moodle queries you have.

Bedømt til 5 ud af 5 stjerner

Highly recommend Chrysalis in Hitchin

I am a current student on Chrysalis 3 year psychotherapy course. I have been really happy with the course, content is great, monthly sessions that fit in around life and a full time job. The 2 tutors I have had Emma for year 1 and Leigh year 2&3 have been amazing. So helpful, friendly, knowledgeable, great teachers. I have learned so much and am progressing towards completion in November. I would highly recommend this course especially the Hitchin course with Emma and Leigh.

15. marts 2026
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Besvarelse fra Chrysalis Courses

Thank you for your kind words about the course and your tutors. We are pleased you have found them helpful and knowledgeable. We will ensure your feedback is passed on. Good luck with your remaining studies.

Bedømt til 5 ud af 5 stjerner

So far so good

So far so good. Enjoying my course

14. marts 2026
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Besvarelse fra Chrysalis Courses

We are pleased to read that you are enjoying your studies. We wish you the best going forward.

Bedømt til 5 ud af 5 stjerner

Very well organised

Very well organised, excellent support, excellent lectures

8. marts 2026
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Besvarelse fra Chrysalis Courses

Thank you for your lovely feedback. We are pleased to read this.

Bedømt til 5 ud af 5 stjerner

Always available to help and sort out…

Always available to help and sort out any issues I have . Very friendly staff .

1. februar 2026
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Besvarelse fra Chrysalis Courses

Thank you for your review. We are pleased to read that the team have been able to support you when needed.

Bedømt til 5 ud af 5 stjerner

First Class Training Privider

As a current student hypnotherapist and counsellor training with Chrysalis, I couldn’t be more satisfied with the quality of the programme and the support I’ve received throughout my studies. From the first module onward, the structure, depth, and clarity of the teaching have consistently exceeded my expectations.

My tutor has been an exceptional source of guidance—knowledgeable, reassuring, and truly invested in my development. She creates a learning environment that feels safe, encouraging, and intellectually stimulating. Her feedback is always constructive and personalised, helping me grow in both confidence and competence. The support I’ve received from her has been invaluable and has played a major role in my progress so far.

The course materials are well-designed, the practical elements are empowering, and the overall ethos is compassionate and professional. I feel fully supported not only in building the necessary clinical skills but also in developing my identity as a future practitioner.

I wholeheartedly recommend Chrysalis to anyone considering training in hypnotherapy or counselling. The experience has been transformative, and the support—especially from my tutor—has been outstanding.

27. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Chrysalis Courses

Thank you so much for this lovely review. We are so pleased to hear your tutor provides excellent guidance and that you find the course materials well designed.
We hope you enjoy the rest of your time studying with us.

Bedømt til 5 ud af 5 stjerner

Chrysalis are very understanding

Chrysalis has been incredibly supportive to me. I have finally finished and passed my finals. I have been struggling with my physical and mental health and I was challenged greatly to finish my coursework. I had the most incredible support, understanding and encouragement from Tania Redmile in the South Student Support Liaison. Without Tania I would not have been able to finish and pass my coursework. Tania never gave up on me, she gave me nothing but support and encouragement and understanding, she’s a wonderful person and I cannot thank her more. Thank you 🙏🏻🤩🙏🏻

23. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Chrysalis Courses

Congratulation on completing the course. Thank you so much for your review and kind words about Tania. I will ensure your feedback is passed on.

Bedømt til 5 ud af 5 stjerner

Lovely teacher

Mark V is a great teacher and very supportive

17. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Chrysalis Courses

Thank you for your review and feedback about Mark. We will ensure this is passed on and pleased to hear you have been supported.

Bedømt til 5 ud af 5 stjerner

Level 4 and 5 Counselling Course (2024-2026)

I've had just over 2 years, so far, and I'm finishing in the next couple of months on the Level 5 course (Level 4 first year, Level 5 second year) and I have been pleased with the online materials, in-person tuition, level of knowledge of the tutor (Rhianan Lowes), her empathetic support, the backroom support of the admin staff who always respond promptly and the extra webinars that Chrysalis provide. I have found the breaks Chrysalis build in for July, August and December helpful in managing other aspects of my life separate to studying and placement counselling. I definitely recommend Chrysalis as being good value for money, detailed and broad training, supportive and with rigorous but fair assessments regularly being part of the course.

12. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Chrysalis Courses

Thank you for your feedback about your tutor Rhianan and Chrysalis as a whole. We are pleased that you found the course layout helpful. We will ensure Rhianan is made aware of your kind words.

Bedømt til 4 ud af 5 stjerner

I enjoyed my time in the course

I enjoyed my time in the course. The only drawback for me is the difficulty to travel and meet with peers to carry out the practice hours. I'm not sure that there's a way around thar other than to do it all online however, I understand why it is set up in such a way.

5. marts 2025
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Besvarelse fra Chrysalis Courses

Thank you for your honest review. We are pleased you enjoyed the course.

Bedømt til 5 ud af 5 stjerner

Karl is an excellent tutor who is…

Karl is an excellent tutor who is incredibly passionate about what he does. He demonstrates clear knowledge of anything that he teaches us, coupled with an essence of self-awareness and openness. Karl consistently uses concept checking questions to ensure we have interpreted what he is teaching us correctly, furthermore he is able to employ alternative methods of explanation if necessary, to support us effectively as students. He is always willing to go above and beyond to ensure we are having a positive and purposeful learning experience. Thank you Karl, your expertise and experience is massively appreciated. You are making our 1st year of learning significantly valuable and enjoyable.

17. januar 2026
Uopfordret anmeldelse
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Besvarelse fra Chrysalis Courses

Thank you for your lovely review about Karl. We are so pleased to hear you find his teaching valuable. I will ensure your feedback is passed on.

Bedømt til 5 ud af 5 stjerner

The pluralistic approach is amazing to…

The pluralistic approach is amazing to focus on the client. The materials available in moodle are clear and easy to access. The component/module format gets a bit confusing at times and it would be helpful to combine the schedule of dates for the course and assignment and due dates with the structure and modules rather than pulling together your own timetable using two documents. The onus on you to access personal counselling as needed has been a breath of fresh air and enabled me to use it as needed rather than than a sheep dunk approach adding unnecessary cost and providing more barriers so thank you for that. The support services have been prompt in their replies and assistance (for example with illness of a supervisor) and take a supportive pragmatic approach. The written learning materials and videos suit differing learning styles. I have learned and developed so much and the free cpd webinars and additional courses have been interesting and of good quality.
It has been a great experience, tough at times but worthwhile

25. januar 2026
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Besvarelse fra Chrysalis Courses

Thank you Paula for this five star review. We are so pleased to hear you are enjoying the course and find the support helpful. We will feedback your comments about the course structure.

Bedømt til 3 ud af 5 stjerner

The second year with Chrysalis was very…

The second year with Chrysalis was very tough, with massive tutor issues. We were told that new tutors were apprehensive to work with our group due to the feedback that the Chrysalis staff had given them about us as a class. This was very hard to hear and upsetting as it was not our faults that we had a tutor that was unavailable, lied and never marked any of our essays. However, the last year of my studies has been stable and enjoyable, with a tutor who has done their job ethically whilst being relatable.

21. januar 2026
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Besvarelse fra Chrysalis Courses

Thank you for taking the time to share your experience with Chrysalis.

We are genuinely sorry to hear how challenging your second year felt and understand how disrupting it must have been to experience uncertainty around tutoring support. Changes in tutors are only ever made when absolutely necessary, and in this instance, alongside the feedback we received regarding the original tutor, the decision was made to part ways. Any replacement tutor would have come forward willingly and accepted the teaching role; tutors are never forced into a group. They would also have been made aware that, due to the change in tutor and the feedback involved, there may have been some understandable anxiety within the cohort.

We are pleased to hear that your final year was stable and enjoyable, and that you felt supported by a tutor who created a positive learning environment.

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