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From start to finish, Kian was friendly, helpful, informative, and highly professional. He took time to clearly explain all the questions I had, made the whole process smooth and stress-free.

ABSOLUTELY SHOCKING PLEASE AVOID
i have a policy with this mob my god signed up paid them just shy of a £1000 paid it upfront gave them everything they asked only to get an email 2 months later saying they need more stuff or they are going to cancel my policy so called them told them that I gave them everything at the start as requested so I jumped through there hoops gave them everything again witch was fine got an email saying we have everything now only to find they had blocked my account and my access to the MID so called them and the guy on the phone says he needs more stuff told him I got an email last week saying you have everything he sees the email and says canny argue with that my god what’s is going on with the company. So I have everything back running again but for how long to they come at me again wanting stupid stuff and blocking me again from the MID this is unacceptable I am going to take this to the highest level of this company there is something seriously wrong with them something has to change I will not be renewing I have 9 months to go with them god help me lol

I would like to thank Mr. Muhammad Eslami for explaining everything thoroughly and making the job easy. ⁠

Thanks to Mohammed Islam, very helpful getting my insurance at low premium

A massive thanks to Mohammed Islam for all your help in setting up the Motor trade insurance for my new business

Mohammed was very professional, polite, helpful and extremely knowledgeable.
Managed to answer all the questions that I had and nothing was too hard for him.
He explained every single detail that I wasn't familiar with and because of him I got a motor trade insurance

This is how all insurance companies should operate!!

I wood recommended to anyone to give them a call .

Thank you Mohammed. you are a ⭐

Jasmin & Elvira

Excellent help and git the best deal. Thanks Kyle.

Excellent customer service from Adam Anderson this afternoon, our quick phone call turned out to be 45 minutes, in this time Adam Anderson explained everything thoroughly, I had many questions & again Adam Anderson answered every single one without hesitation, he knows exactly what he’s talking about even need be, he will break it down further to make it more understandable. Thank you Perfect Service

I was given this company No by a friend because it’s my 1st time getting my own insurance
Spoke with a guy called Adam Anderson who was very professional and helped me through the whole process
At the end I was very satisfied & I would 100% recommend Adam & the company he works for
Thankyou.

Kian has been a great help, very polite and understanding through the process.

Won’t be going back, spoke to a lady on the phone, everything was like it was hard work for her or to much of a burden. Was looking for a quote and it was all hard work made me feel like I was doing something wrong the whole time as I wanted a quote now but my policy didn’t run out till February, I wanted a quote for my new business partner add on!
I will not be going back and spending my money where I don’t feel welcome

Bad customer service with no clue what they talking about ..

Veey nice honest calm polite and clear, Very professional,great communication and understanding for my needs many thanks.

She’s is very helpful and kind

A massive thanks to Arron Pownall for all your help in sorting out my insurance at a very stressful time you were very professional exceptionally helpful and did exactly what you said you could do. Brilliant service we got there in the end. Thanks Heath

I am writing to express my sincere appreciation for the exceptional service I have received from Kian,

On 30/09/2025 I Called my insurance company and spoke to a fantastic staff called Kian,

Kian solved my issues within minutes, responsive, and genuinely committed to resolving the issue in a timely and satisfactory manner. particularly outstanding in my case. Kian was empathetic, listened attentively to my concerns, and worked diligently to ensure that the entire process was smooth and stress-free. Hes attention to detail, proactive communication, and willingness to go the extra mile to assist me have been truly remarkable.

Your company's commitment to customer service is truly commendable. I have been a loyal customer and experiences like this are a testament to why I continue to place my trust in your Insurance Company, Please extend my heartfelt gratitude to the entire team
Thank you. Kian

A. Karim

Good explanation good help atif was good at communicating and making it easy to understand

I have had a very good experience with this company and I have been dealing with them for more than 10 years. Also the sales consultant Sophie Mattis has been a great help. Many thanks

Great experience with Maddy today, explained everything well to keep my mind at rest A+

Thanks Dean Taylor for such an easy to follow Insurance renewal for my Taxi.
I found Dean Taylor very polite and well spoken, 100%.

Kyle was very professional and helpful in setting up the road risk insurance for my new business.