Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Item ordered through their website 'Savoy and Snook', payment taken, zero communication afterwards, chased delivery, told they would speak to the warehouse by 'Frances', then nothing. Total waste of t... Se mere

Bedømt til 5 ud af 5 stjerner

Always excellent service and really competitive prices from Chinachaps. Our glasses were delivered promptly and were securely parcelled. Still loving our Villeroy and Boch dinner set which we ordered... Se mere

Bedømt til 5 ud af 5 stjerner

Website easy to use, and if you need to check anything their friendly staff just a phone call away. Products were delivered promptly and in perfect condition. Extremely competitive prices as well. Wou... Se mere

Bedømt til 5 ud af 5 stjerner

I have placed two orders with Chinachaps so far and both times I could not be happier with products I received as well as their customer service. With my first order two of the items were not availabl... Se mere

3,6

Middel

TrustScore 3.5 ud af 5

109 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,6

Alle anmeldelser

(109)

0 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Excellent Service

I always have a positive experience whenever I use China Chaps - my "go to" for replacement pieces. Items are well packed so no fear of damage and delivery is prompt. Thank you for the excellent service.

13. september 2018
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Wonderful!

Received the item fast and in great condition, exactly what I ordered. I would recommend this company.

10. august 2018
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service...quickly…

Great service...quickly administered....quick delivery....and very well wrapped....delighted with my Blue Asiatic Pheasant dish...can t wait to
use it this week end!! Thank you China Chaps...
.excellent
. highly recommended
.wonderful bonus on a create of wine!! no less Thank you Jane

10. august 2018
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Appalling Delivery Service

I ordered items on the 28th July to be delivered direct to a family member for their birthday 2nd August. As the items were showing as being in stock and I was charged £4.95 postage, I assumed that delivery would be quick and efficient (especially considering it was in the same County, less than 10 miles from their premises) and was not warned otherwise. I advised the Company that the items were a birthday gift and being sent directly to the recipient, so it was obvious that delivery was time sensitive.
Today is 10th August and the delivery has still not been made. I have complained to China Chaps and received a refund, but I would have preferred that the present had got to my sister in law in time for her birthday instead. China Chaps answer to my complaint about delivery times was: "Once it had left our warehouse it is down to Royal Mail to deliver your product; we do not deliver the products ourselves". I find this extremely poor customer service. I do not understand how a company can run an online shopping service, charge postage and then state that delivery is nothing to do with them. This is obviously an ongoing issue as I have since found a number of Google reviews stating that their delivery service is poor and lengthy. If they cannot rely on Royal Mail to make efficient deliveries, perhaps they should use a courier service - for £4.95 postage I would expect a delivery time frame of less than 10 days plus.

10. august 2018
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Impressed x 4

Found China Chaps by chance.
1st They had the range I wanted and a good selection of popular items from it
2nd Prices were competitive with online auctions for used, so much better value
3rd Free postage for a not that big order
4th Delivered on time and really well packed
Will be the first stop next time I need items

10. juli 2018
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Five star service from a five star company!

Always excellent service and really competitive prices from Chinachaps. Our glasses were delivered promptly and were securely parcelled. Still loving our Villeroy and Boch dinner set which we ordered a while back! Once again, securely packaged and speedy delivery. Can't recommend Chinachaps too highly!! Five star service from a five star company!!! And they don't mind delivering to N Ireland- another star point!!

6. juli 2018
Uopfordret anmeldelse

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Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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