Chausson Anmeldelser 

I just want to share my experience with a Chausson Motorhome. We ordered our Chausson Premium 640 on a Fiat 140bhp for delivery in March 2020. Then Covid delayed our delivery. The dealer Elite Motorhomes kept us informed of any forecast delivery date as best they could. We finally collected the Motorhome in July 2020 and was on the Eurotunnel in the second week of August.
This is our fifth new motorhome, we have owned three Hymers, Burstner and a Frankia.
This is our first Chausson and we are very impressed.
So let me deal with some of the complaints I have read. Vehicle faults .. I tend to info the dealer but speak direct to my local Fiat Agent ... note check out they have the space to lift the Motorhome first.
Trump boiler leaked .. yep this happened to us. This is just a build defect .. plastic pipes on a plastic fitting .. it let go and emptied 11 Litres of hot water on the floor. A little alarming when we were sat outside and saw water leaking underneath. However we happened to have a jubilee clip with us and fixed it within the hour. Emailed dealer (Elite) and informed them. Carpet was a bit out of shape .. they replaced it .. and we asked if they could check the woodwork for water absorption... dealer checked no problem.
Diesel Heating .. this is one of the main reason we bought a Chausson as diesel heating is standard. We go skiing in the winter .. and even our super insulated Frankia still burnt 2 full gas bottles every 2-days .. which means packing up and driving off to replenish.. although some skiing sites deliver gas daily. Still I find diesel quick to heat the can and certainly not noisy or smelly. My final advice ... if you want to Caravan or Motorhome then you need to carry a small tool kit and check out anything and everything on You Tube.
Happy camping to you all .. it is great fun.

Expensive purchase from Hull dealership - bought as new
Delivery mileage only
3rd short trip out and engine failure
7.5 hour roadside rescue
Now trying to claim under warranty with Ford dealership for repair

we waited along time for a motorhome....decided on chaussson omg i wished we had driven past the dealers the biggest mistake we have ever made and will be going for full refund.....we have had to have window seals replaced, water bung underneath replaced, awaiting replacement seat covers for in habitation, new drivers seat cover due to it coming away at the seams so dissapointing......

Never buy a Chausson. I cannot get a replacement window for my Flash 03 2008 model. The dealer says they no longer do them. This is one part they should always do as they can get damaged. Never buy a Chausson so disappointed in this maker. Got in contact with Chausson, they have one, I explained the Northern Ireland dealer in Saintfield, says Chausson dont. Told by Chausson, I have to order through the Dealer. Well I am stuck in the middle, Cant get one as dealer says none in stock, Chausson says one in stock. HELP HELP, what customer Service LOL LOL LOL. How does one get past this Beaurocratic nightmare. YOU DONT. SO NEVER BUY A CHAUSSON

Bought Chausson Titanium motorhome and absolutely loved it. Two faults developed and one was the water hose became disconnected from the hot water tank flooding the van and meaning no water whatsoever. This pretty means van is now unusable. Between last year and this year have emailed 4 times and phoned the local dealer 3 times to ask for a date to be given to fix the van I have had zero back except a “ we’ll be in touch email “. I then emailed the group chairman Of Trivano who own Chausson expecting something then to happen. Zero results. I am left with an unusable van still under warranty and they don’t care.
I am at the point of trading it in for another van outside the “trivano manufacturer’s “ base as my love of the van has diminished to despising the company and their couldn’t care less attitude.