Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Be careful. The site doesn't always work like it should. Logins sometimes don't work, which means you have no control over your promotion. I had the issue that they launched a promotion I didn't book... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Found them by luck searching for ways to get more attention to my newest release and in first glance it looked too good to be true. After getting the discounted package the promotion started in 24 hou... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Got great results from an algorithmic playlist I did with Chartlex. Only thing that was subpar was I wrote to their "ask any questions email" asking about the process and considerations or specificati... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Avoid this service. They make an artificial streams despite the promises of real streams. After they work my distributor has removed my track from all platforms because Spotify has reported my track.... Se mere

Virksomhedsoplysninger

  1. Musikmanagement og -promotion
  2. Marketingvirksomhed

Skrevet af virksomheden

Boost Your Music with Chartlex: The Ultimate Spotify Services Unlock the power of Spotify's algorithm and reach listeners around the globe. Get the attention your music deserves!


Kontaktoplysninger

2,8

Middel

TrustScore 3 ud af 5

144 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 16 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Avoid Chartlex like the plague.

Despite affirming that their promotion is real, Chartlex uses artificial streaming. This particular track was removed from spotify by the distributor due to Chartlex's services. Avoid them like the plague.

23. august 2024
Chartlex-logo

Besvarelse fra Chartlex


Dear Quincy,

We take all feedback very seriously and strive to provide the highest quality service to our clients. However, we must clarify that none of our other clients have experienced the issues you mentioned. It’s important to ensure that the issue you are reporting originates from our services.

Given that you have used other promotional services, it’s possible that the situation you are describing was caused by actions from another provider. We encourage you to provide concrete evidence linking this issue directly to our services, as we maintain a strict policy of compliance with platform guidelines.

Please feel free to reach out to us directly at info@chaetlex.com o we can investigate this matter further.

Sincerely,
The Chartlex Team

Bedømt til 3 ud af 5 stjerner

Chartlex delivered on their promise and…

Chartlex delivered on their promise and the service improved my song’s reach with a decent increase in streams and listeners. However, there were a few bumps along the way, such as communication issues and a delayed start, which slightly overshadowed the overall experience. While there was success, the concerns raised about stream authenticity and removal by Spotify are worth noting. Overall, it's a decent service if you’re aware of its nuances.

25. november 2024
Uopfordret anmeldelse
Chartlex-logo

Besvarelse fra Chartlex

Thank you for sharing your feedback and for acknowledging the positive impact our service had on your song’s reach. We’re glad to have helped increase your streams and listeners.

We apologize for the communication issues and delayed start you experienced—this is not the level of service we strive for, and we’re working diligently to improve these aspects.

Regarding stream authenticity and Spotify’s policies, we want to reassure you that we strictly adhere to industry guidelines. If you have any specific concerns, we’d be happy to investigate further to ensure complete transparency.

We appreciate your honest review and hope to provide an even smoother experience in the future.

Sincerely,
The Chartlex Team

Bedømt til 1 ud af 5 stjerner

Avoid this service at all costs!!!

Avoid this service at all costs. This is a scam. They offered me a very low price because of Black Friday, I paid, and of course, everyone disappeared. Only after persistently contacting them and even reaching out to their Telegram did someone finally respond—a particularly rude person who said the service would start in three days. Naturally, nothing happened. When I asked how things work and how the service is provided, he responded by saying that since I’m paying so little, he doesn’t really owe me any explanations and would rather just refund my money than deal with my questions. I explained that my goal was to test the service, but he rudely dismissed me. In short, after nearly two years of them chasing me to sign up, I got treatment that feels like pure fraud. Stay away from them. Don’t be tempted by false promises."

19. november 2024
Uopfordret anmeldelse
Chartlex-logo

Besvarelse fra Chartlex

Thank you for your feedback. While we aim to provide quality services, it’s clear this partnership wasn’t a good fit. We communicated clear timelines and even issued a refund when it became evident our service didn’t meet your expectations. It is a shame that you are claiming that this is a scam because you feel privileged that we didn't answer to your bizzare questions is absolute shame

We wish you the best in your future endeavors.

Sincerely,
The Chartlex Team

Bedømt til 1 ud af 5 stjerner

AVOID! This is a SCAM

AVOID! This is a SCAM
They use bots and fake that they have put you into the Spotify editorial playlist that you choose. Your track will come up on your artists app as having been played on this app but it is a fake playlist they have likely created/cloned to fool you. Play counts will spike and then disappear, when I complained they took their time getting back to me then they said that they having “problems” with their editorial package and offered the algorithmic package. Asked for a refund and didny hear from them again despite repeated contact. AVOID! This is a SCAM

7. november 2024
Uopfordret anmeldelse
Chartlex-logo

Besvarelse fra Chartlex

We appreciate your feedback, but we must clarify that we do not offer editorial streams, and your claim does not align with our services. It’s unclear where this misunderstanding arises.

Additionally, as you are aware, we have already processed a refund for your order. If you have further concerns, we encourage you to contact us directly to resolve this matter.

Sincerely,
The Chartlex Team

Bedømt til 5 ud af 5 stjerner

The needle is leaving the haystack!

The service performed better than I expected and delivered what was promised in the package. Imagine that these days! Previously when an issue arouse, a prompt reply was given to my inquiry and the problem remedied to my benefit. As an indie singer-song writer it is gratifying to see my music being enjoyed worldwide and the continuing growth of my catalog.

20. juli 2024
Bedømt til 5 ud af 5 stjerner

They do exactly what they say they will…

They do exactly what they say they will do. I assume most of the spins are from Europe as this service seems to be based in Riga.

They have elevated 4 of my songs now beyond what they offer to do.

Quite amazing.

22. juni 2024
Chartlex-logo

Besvarelse fra Chartlex

Thank you for the wonderful feedback, Dee! We're happy to have exceeded your expectations.

Bedømt til 1 ud af 5 stjerner

Promised many streams etc

Promised many streams etc , but have yet to see any real movement since campaign

6. juni 2024
Chartlex-logo

Besvarelse fra Chartlex

We're sorry you haven't seen movement yet, Leneau. Campaigns sometimes take time to build momentum, but please reach out so we can assist.

Bedømt til 3 ud af 5 stjerner

I will use Chartlex again, but will be proactive

I reveived the number of streams I expected from Chartlex overall, but the specific song I wanted to promote did not receive streams until a full 2 weeks after purchasing the Spotify Algorhythmic package, which was disappointing. I will likely use Chartlex again, but will make sure to contact them after the package to verify when the promotion service will be active.

6. juni 2024
Chartlex-logo

Besvarelse fra Chartlex

Thank you for your feedback, Art. We apologize for the delay and will ensure better timing on future campaigns.

Bedømt til 1 ud af 5 stjerner

DO NOT USE… SCAM

DO NOT USE… SCAM. I bought the algorithmic package for $120. When I reached out wondering why the campaign didn’t start they completely stopped responding. Campaign never started this is a complete scam do not fall for it, reporting this website. It says the campaign starts after 48-72 hours, it has been over two weeks have not heard from them whatsoever and did not get a single stream.

7. juni 2024
Uopfordret anmeldelse
Chartlex-logo

Besvarelse fra Chartlex

We're sorry to hear this, Jimmy. Please contact us directly—we'll work to resolve this issue promptly.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere