Hi. I would like to thank all the staff who assisted with my commercial mortgage. All the staff are extremely friendly and have a professional approach to work ethics. My completion occurred yes... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Josh understood clearly what we required and asked all the right question to determine our mortgage needs. He submitted a proposal with 2 days. We were offered a selection of interested rates and arr... Se mere
Virksomheden har svaret
Connie Elam is an outstanding case manager/senior. Not only has she pulled a rabbit out of her hat (earning a nickname of Harry Potter) she then pulled a dinosaur with an upgraded nickname of Dumb... Se mere
Virksomheden har svaret
It was OK but I didn't get the personal touch with the attention to my personal circumstances that I had in the past. Just not like my experience was a few years ago when I dealt with one person who w... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Charleston Financial is an experienced mortgage broker, specialising in all types of commercial and personal finance for consumers and businesses We provide access to main stream and niche market products offering a broad range of options to suit businesses and individuals seeking funding for the following:- * Commercial Mortgages * Bridging Finance * Buy To Let * Development & Refurbishment Finance * Secured loans In addition, we offer: * Invoice Finance and Factoring * Residential mortgages * Insurance * Conveyancing solicitor services We also accept business from intermediaries on a packaged or purely introduction basis, and offer generous commission packages Please call us on 01908 597 811 for more information.
Kontaktoplysninger
9 Copperhouse Court, MK7 8NL, Milton Keynes, Storbritannien
- 01908 597 811
- enquiries@charleston.co.uk
- www.charleston.co.uk
4,6
Fremragende
597 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Charleston Financial Services Limited
Dear Clive,
Thank you so much for your positive review.
We're so please to receive such positive feedback about your experience with us.
Thank you for your business, we hope to hear from you again soon.
Kind Regards,
The Team @ Charleston FS
Besvarelse fra Charleston Financial Services Limited
Dear Orlando,
Thank you for your five star review!
We're thrilled to hear how happy you were with the service you received from the team.
Thank you for choosing Charleston, we hope to hear from you again soon.
Kind Regards,
The Team @ Charleston FS
I thank all staff of charleston
I thank all staff of charleston. Very helpful from start to finish.
I hope to see you again.
Many thanks
20. december 2024
Uopfordret anmeldelse
Besvarelse fra Charleston Financial Services Limited
Dear Mustafa,
Thank you so much for your 5 star review! We're thrilled to receive such fantastic feedback.
Thank you for your business, we're looking forward to working with you again soon.
Kind Regards,
The Team @ Charleston FS
It was OK but I didn't get the personal…
It was OK but I didn't get the personal touch with the attention to my personal circumstances that I had in the past. Just not like my experience was a few years ago when I dealt with one person who would pick up the phone and call if he thought I was leaving it too late to do something in order to meet my deadline. No reason to avoid. It was competent and they were perfectly pleasant.
6. december 2024
Besvarelse fra Charleston Financial Services Limited
Dear Mary,
Thank you for sharing your feedback.
While we’re pleased to have assisted you with your mortgage, we regret that we did not meet the high standards of service we strive to uphold.
Your feedback is invaluable in helping us improve and provide a better experience for our customers in the future.
We truly appreciate your business and would love the opportunity to work with you again in the future.
Kind Regards,
The Team @ Charleston FS
Charleston Service
Charleston staff were all very pleasant and polite. They keep you informed at every stage, and organise everything for you.
5. december 2024
Besvarelse fra Charleston Financial Services Limited
Dear Rosemary,
Thank you so much for taking the time to leave us a review.
We're thrilled to hear how pleased you were with the service you received from the team.
We hope to work with you again soon.
Kind Regards,
The Team @ Charleston FS
The advisor was courteous
The advisor was courteous, helpful and happy to explain things I didn't understand or needed to be made aware of.
26. november 2024
Besvarelse fra Charleston Financial Services Limited
Dear Shaun,
Thank you so much for your 5 star review!
It's fantastic to hear how pleased you were with the service you have received from your adviser.
Thank you for choosing Charleston.
Kind Regards,
The Team @ Charleston FS
first time we have used this company
first time we have used this company, buy to let remortgage, great company to deal with always kept us updated on the progress, would highly recommend to anyone looking for finance
14. november 2024
Besvarelse fra Charleston Financial Services Limited
Dear Bill,
Thank you so much for your fantastic review!
We're thrilled to hear how pleased you were with the service you received from the team.
We hope to hear from you again soon.
Kind Regards,
The Team @ Charleston FS
Professional
Professional, knowledgeable and trust worthy
Will be using alot more
Paul
16. november 2024
Uopfordret anmeldelse
Besvarelse fra Charleston Financial Services Limited
Dear Paul,
Thank you so much for your 5 star review!
It's great to receive such positive feedback, and we're so pleased to hear that you'll be using us again.
Kind Regard,
The Team @ Charleston FS
Besvarelse fra Charleston Financial Services Limited
Dear Susan,
Thank you so much for your 5 star review! We're thrilled to receive such positive feedback.
Thank you for choosing Charleston, we hope to hear from you again soon.
Kind Regards,
The Team @ Charleston FS
We dealt with Scot Kearney to source a…
We dealt with Scot Kearney to source a business loan, throughout the whole process we found his service incredibly responsive and efficient. All in all a an excellent service and really helped us in a time of need.
11. november 2024
Uopfordret anmeldelse
Besvarelse fra Charleston Financial Services Limited
Dear Zac,
Thank you so much for the fantastic feedback!
It's great to hear how pleased you were with the service you received from Scot.
Thank you for choosing Charleston, we hope to hear from you again soon.
Kind Regards,
The Team @ Charleston
They were great
They were great, got my mortgage ok. Responsive quickly when I realised the address on it was slightly incorrect, transferred funds with my collector’s for my house purchase right on time.
12. november 2024
Besvarelse fra Charleston Financial Services Limited
Dear Helene,
Thank you so much for your 5 star review!
It's fantastic to hear how pleased you were with the service you received from Nikki and James.
Thank you for your business, we hope to hear from you again in the future.
Kind Regards,
The Team & Charleston FS
Professionally Handled
I was dealt with utmost professionalism.
Scot Kearney answered all my questions and put a proposal together later that day.
Excellent work.
7. november 2024
Uopfordret anmeldelse
Besvarelse fra Charleston Financial Services Limited
Dear Mr Patel,
Thank you so much for your fantastic feedback!
We're so pleased to hear how happy you were with the service you received from Scot.
Thank you for your business.
Kind Regards,
The Team @ Charleston FS
Great Company
Excellent service from wonderful staff. They're really on the ball with everything and make the whole process pleasant. Not only do they get you the best mortgage deals but they chase things up and take all the stress out of it.
5. november 2024
Uopfordret anmeldelse
Besvarelse fra Charleston Financial Services Limited
Dear Mark,
What a fantastic review. Thank you for the feedback!
We're thrilled to hear how happy you were with the service you received from the team.
Thank you again, we hope to hear from you again soon.
Kind Regards,
The Team @ Charleston FS
The communication and support was good.
The communication and support was good.
I was provided with few options and I made informed choice with regards to right mortgage offer.
1. november 2024
Besvarelse fra Charleston Financial Services Limited
Dear Shakeel,
Thank you so much for your five star review!
We're so pleased to hear how happy you were with the service you received from the team.
Thank you for choosing Charleston, we hope to work with you again in the future.
Kind Regards,
The Team @ Charleston FS
I had a few issues with the mortgage…
I had a few issues with the mortgage but the staff at charleston managed to iron them out well. A service industry is all about the people and Javanti is such a sound bloke (ladies he is easy on the eye and gentlemen he is a top draw lad). Josh made the whole process simple and a pleasure to go through. Try these 2 boys for yourself and see how they do.
22. oktober 2024
Besvarelse fra Charleston Financial Services Limited
Dear Ghulam,
Thank you so much for your wonderful review. The whole office enjoyed reading it!
We're thrilled to receive such fantastic feedback.
Thank you for choosing Charleston.
Kind Regards,
The Team @ Charleston FS
Professional services throughout the…
Professional services throughout the application always returned calls emails etc and would recommend them to anyone wanting to raise financial sums on properties.
Regards
Ken Perkins
24. oktober 2024
Besvarelse fra Charleston Financial Services Limited
Dear Ken,
Thank you so much for your 5 star review! We're thrilled to receive such positive feedback.
It's great to hear how pleased you were with the service you received from the team and that you'd recommend us to others.
Thank you for choosing Charleston. We hope to hear from you again soon.
Kind Regards,
The Team @ Charleston
Excellent and crystal clear advice
Tom gave Very much professional advice, made everything crystal clear, explained the mortgage process in simplistic way. I would 100% recommend their services and will go ahead with them.
22. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Charleston Financial Services Limited
Dear Umesh,
Thank you so much for your fantastic feedback!
We're thrilled to hear how pleased you were with the service you received from Tom.
Thank you for choosing Charleston.
Kind Regards,
The Team @ Charleston FS
Besvarelse fra Charleston Financial Services Limited
Thank you so much for leaving us a 5 star review!
We're thrilled to hear how pleased you were with our service. We hope to hear from you again soon.
Kind Regards,
The Team @ Charleston FS
They know what they are doing
They know what they are doing, their is need to have better communication but in large companies
Nikki , Steve and teamis brilliant person to be point of contact
15. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Charleston Financial Services Limited
Dear Trupti,
Thank you so much for your 5 star review!
It's great to hear how happy you were with the service you received from Nikki.
We hope to hear from you again soon.
Kind Regards,
The Team @ Charleston FS
Excellent service 100% will recommend.
Excellent service 100% will recommend.
Exclusive service “professionals”.
Effective communications at all levels.
7. oktober 2024
Besvarelse fra Charleston Financial Services Limited
Dear Geofrey,
Thank you so much for your fantastic feedback! We're thrilled to receive such a nice review.
We're so glad your experience with us was a positive one. We hope to hear from you again soon.
Kind Regards,
The Team @ Charleston
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