Charcoal has become my favourite Australian brand. Items are exceptionally good quality and also reasonably priced. Customer service is excellent and my every purchase is shipped the following day. Th... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
my experience with charcoal has been amazing! i've bought from them a few times now, and every time, the quality is unmatched. beyond quality, charcoal also has great customer service - they respond... Se mere
Charcoal Clothing has become my absolute go-to for all my office wear. Their styles are clean, professional, and most of the time, fit perfectly. The quality feels great for the price, and every order... Se mere
Virksomheden har svaret
Absolutely love my purchase!! The bodysuit i got is stunning & I received so many compliments when I wore it. The sales assistants were so friendly & helpful & have consistently been so with every i... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
PO BOX 397, 4014, Brisbane, Australien
- 0451248787
- info@charcoalclothing.com.au
- www.charcoalclothing.com.au
Har besvaret 25 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Aduanas España 126€
Realicé mi pedido a España. He tenido que pagar 126€ de aduanas, ya que no reembolsan el dinero (crean un bono con el importe de la compra) y la pérdida sería mayor.
Very great company fast shipping
Super kind and communicative employees!
Super kind and communicative employees! Also amazing quality items! No piling, and I've worn the pieces at least 10x already.
Charcoal clothing is great quality and…
Charcoal clothing is great quality and big bust approved.
everything was great especially the… quality
everything was great especially the quality but shipping took a little while
Love their clothing
Love their clothing, great quality and affordable!
Exceeds expectations
Everything is accurate description! Super cute. Love everything
Scammers they stole my money
Scammers they stole my money. I ordered more than 200£ worth of clothes and its been 4 months and it never came… when i contacted them several times they told me theyd get back to me and never did..
Like it the pictures
The quality is as it seems on the pictures. You get pretty much what you expect
Really poor customer service, returns, everything!
I’ve ordered from Charcoal Clothing several times in the past and had generally positive experiences, which is why this most recent order (#081114015710718) was such a disappointment.
The quality of the items has taken a noticeable nosedive. The fabrics feel cheap, the construction is poor, and overall the pieces feel nothing like what I’ve received from this brand before. It honestly feels like a completely different company compared to the one I used to recommend.
What’s even more frustrating is the lack of accountability from customer service when concerns about product quality are raised. When loyal customers point out that the quality has clearly declined, the expectation is that a brand will take that feedback seriously and stand behind their products.
I had previously recommended Charcoal Clothing to several friends who are also young professionals looking for something Aritzia-adjacent. After this experience, I can’t confidently recommend them anymore.
There are plenty of other Australian brands out there that actually have their quality and customer experience figured out. Unfortunately, Charcoal Clothing no longer seems to be one of them.
Very disappointing overall.
I've bought from here on multiple…
I've bought from here on multiple occasions. The clothes fit well and the quality is nice.
Great company and fantastic quality
Great company and fantastic quality
Easy and trustworthy!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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