Cell2Get Inc Anmeldelser 

622
•
TrustScore 3.5 ud af 5

3,3

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Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

Trust the stats from BBB Scams & lies. I gave them 2 stars because I got my money back after returning a phone that was not what I initially ordered. BBB Accredited Business B Rated by B... Se mere

Bedømt til 5 ud af 5 stjerner

Website very user friendly they do offer live phone support unlike other website that you need to contact by email I call them and they helped me to place an order over the phone. I received my cat s2... Se mere

Bedømt til 5 ud af 5 stjerner

Cell phone arrived as described perfect condition shipping is little slow but worth the wait the phone i purchased cat s22 great small rugged flip phone very happy will buy from them again overall ve... Se mere

Bedømt til 5 ud af 5 stjerner

For someone who came here just to buy a phone for the first time. I'm Definitely impressed! Everything went well and my samsung note 20 came in an original box and fully working on my Verizon 5G netwo... Se mere

Virksomhedsoplysninger

  1. Mobiltelefonbutik
  2. også i
  3. Elektronikbutik

Skrevet af virksomheden

Cell2Get – Serving You Since 2005 Cell2Get has been a trusted source for affordable unlocked cell phones, accessories, and wireless devices since 2005. We offer competitive pricing on both new and refurbished phones—often lower than what major carriers charge.


Kontaktoplysninger

3,3

Middel

TrustScore 3.5 ud af 5

622 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 31 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,3

Alle anmeldelser

(622)

39 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Was dealing with the store manager…

Was dealing with the store manager assistant george. Excellent knowledge, quick help & follow up next day (after contacting them 3 days after I received my phone and that my service provider wouldn't help me get it up and running), if all is working and is correctly done.

30. august 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Cell2Get: Sketchy service

Cell2Get sent the right phone but accessories were missing or downgraded from what was advertised under "Product Features" of the phone I ordered. An email reply and a phone conversation both said, "too bad, we sell overstock items. Return it if you're not satisfied." The box was missing ANY and ALL paperwork, the little pin to open the SIM port, and the advertised high-speed adapter promised as included in the purchase The adapter was a cheap foreign version with half the power of the one advertised on the Cell2Get page where I placed my order. When I checked the return policy, it said a 15% restock fee is charged for returns. Order at your own risk.

FOLLOW UP:
Cell2Get, Inc., after 3 weeks of email and phone exchanges, eventually sent the items that were missing in the initial package. The parts arrived in several partial mailings following my continued complaints.
Though they finally delivered the features promised on their website's cell phone description, it's doubtful I will do further business with Cell2Get.

11. april 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Ordered a Usb modem and was exactly…

Ordered a Usb modem and was exactly like was presented a new one and shipped on time. Melvin even went above and beyond when the postal service was running late and sent another one since I needed it for my trip! Great place to buy phones and all cellular items. You can count on cell2get! Excellent communication and easy to work with ,reliable and awesome knowledge of products!!

31. januar 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Two phones finally arrived

I ordered two phones with three-day delivery. After waiting a week I called cell2get and they said they would refund the shipping fee and overnight the phones, I would receive tracking info via email. Two days later I hadn't received tracking info, called, and I was told the exact same thing: they will overnight the next day, await the email. This happened three more times, finally the manager called me after I told cell2get I wanted a refund. He said I would be refunded. The phones arrived today (more than two weeks after my order), the refund hasn't been given so I'll keep the phones and the charges. The process was infuriating.

28. januar 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Did not receive what I ordered.

Ordered a new 4G phone. They sent me a clearly used 3G phone with a charger that was pieced together from the dollar store in an unlabeled box. I asked for a shipping label since I didn't receive what I ordered and the customer service rep is arguing with me like I personally offended him. It's bizarre and they are clearly swindlers.

3. januar 2022
Uopfordret anmeldelse
Cell2Get Inc-logo

Besvarelse fra Cell2Get Inc

Thank you for your order and this feedback. We regret your dissatisfaction please see item description for the phone you ordered its shows it was advertise correctly as 3g device the model you purchase is e4520 this is 3g NOT 4g
https://www.cell2get.com/kyocera-c-74/kyocera-duraxv-512mb-e4520-cdma-verizon-24-tft-display-256mb-r-p-8356.html
stated on item description
Due to recent Verizon policy changes on 3G devices please make sure to check with Verizon before buying if you will be able to activate the phone model on your plan
They may no longer activate this model on contract plans but it will activate well for Prepaid as well as Page Plus, SelectTel Red Pocket and any other carrier that works off Verizon Towers.
Verizon has stopped activating CDMA (3G) phones for new customers since July 2018, except for prepaid service.

You should only buy this phone if you:
1) are a current Verizon subscriber who wants to replace your phone, or
2) plan to use Verizon prepaid service (new or existing account).

Do not buy this phone if you are not currently a Verizon subscriber, unless you plan to use Verizon prepaid service.

if you like call us 718-513-3100 we can help you to get exchange to model # e4610 this is 4g device
Thank You,

Bedømt til 1 ud af 5 stjerner

Fake reviews! Don't get scammed!

I can't believe all the fake 5 star reviews. Be warned, this site is a scam and there is already an investigation going on. Read the complaints on the BBB website.

17. september 2021
Cell2Get Inc-logo

Besvarelse fra Cell2Get Inc

Thank you for your order. I regret your dissatisfaction. I'd like to look into this but from the information here I cannot ID the customer or the transaction.

Bedømt til 5 ud af 5 stjerner

The staff here are very friendly and…

The staff here are very friendly and know what they’re doing. During these difficult times, they’ve been extremely patient and do their best to help customers I purchase a phone from them and it arrived I had issue setting it up with at&t I spoke with David in customer service he very patient and help to solve the problem

31. august 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Steve was very helpful

Steve was very helpful, patient, and professional as I bought a new phone from them over the website, I couldn’t have done it without him. Phone got in New as advertised and on time with usps ground shipping. I highly recommend this store. Thanks, steve for the knowledge and support.

12. august 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I woke up one day and my phone would…

I woke up one day and my phone would not turn on-I was freaking out because I had to leave town that day. I called this company (after a rapid search online for a new phone), and reached Melvin who immediately helped locate the new phone I wanted. I requested online to ship it overnight and and begged melvin to get it over as soon as possible to me, and he quickly got me all set so I was able to make my the wait for the day. Even more, he was able to revive my phone so that I could use my current phone in the mean time! He was knowledgeable, provided INCREDIBLE service and was extremely friendly and sweet. I am so grateful to him for helping me out! I will be a customer for life :)

9. juli 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I initially bought from this store for…

I initially bought from this store for the first time a week ago and spoke with melvin about the phones I was interested in that would work with AT&T's is service. Melvin was very knowledgeable about each phone I was interested in, the cost of the phone. Melvin was extremely patient with me and all the questions I asked. I promise him I was going to return the next day but things happened and I was not able to return until today. Today I dealt with Adam, who was also very patient and knowledgeable with everything my husband and I was looking for. We upgraded our phones and even got the AT&T service installed for 30 days which adam mentioned and told us all about. I've been dealing with the same cell2get salesperson for many years but he's been promoted so I had to find a new store. I must say this store online will be my new store and with great sales agents like Melvin and Adam, I'm sold. I've been an cell2get customer for almost 20 years and I must say they never fail.

30. juni 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Steve is a very knowledgeable…

Steve is a very knowledgeable professional.
Anytime I have questions or issue with my phone he got me the right answer.
He is great and a keeper!!!!
Thank you for your excellent 👍 service.
B.R.V.

18. juni 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The staff at this store are PHENOMENAL!

The staff at this store, they are PHENOMENAL. I shopped there on New Year's Eve, and Melvin helped me switched phones from old to new phone in no time. He was very knowledgeable, an expert customer service agent, and a credit to These guys. Lend this team to some of the other stores online. I am so grateful for the professionalism and support shown to me on my purchase. It was a great experience.

9. juni 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Cell2get is the gold standard of both…

Cell2get is the gold standard of both in-store and online shopping. They operate at machine-like efficiency. Their staff is fully knowledgable on every product they sell and couldn't possibly be kinder. Cell2get is my go-to for just about everything electronic. Their schedule of open hours is a bit different than most other retailers (for Jewish religious observations).
Part of being American is learning and loving all other customs -- so when it comes to their hours; respect them and shop tomorrow!

28. april 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing customer experience and good…

Amazing customer experience and good prices and the products!!! I've decided to finally make a review about them after I made another purchase from them! I bought my former device from them back in 2014 and now I've made another purchase from them and I'm excited and proud to be a loyal customer! I have to give a shoutout to Melvin for being a well caring and amazing representative and I highly recommend this website!

10. marts 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

For someone who came here just to buy a…

For someone who came here just to buy a phone for the first time. I'm Definitely impressed! Everything went well and my samsung note 20 came in an original box and fully working on my Verizon 5G network. Overall it's an excellent place to buy phones from. I didn't get ripped off or got something else, I have personally got bad experience with Amazon and Verizon corporate stores leaching the life out of me. Gladly I will be looking forward to buy my next phone from cell2get

4. marts 2021
Uopfordret anmeldelse

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