Wilson Plumbing and Heating Ltd Anmeldelser 

470
TrustScore 5 ud af 5

5,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Boiler installation Very professional hard working, did a great job, cleaned up and removed all rubbish. Two very polite and well mannered lads, a pleasure to have them at my house. They took time... Se mere

Bedømt til 5 ud af 5 stjerner

10/10. My whole experience has been great. From the boiler service to the boiler replacement very streamlined, hassle free and no pressure to take the quote they offered. Lauren the receptionist was G... Se mere

Bedømt til 5 ud af 5 stjerner

We needed a new boiler asap! Wilson Plumbing & Heating will always be our go to! Adam & Ben, thank you so much. We couldn't have met more professional, friendly, knowledgeable and polite lads. Highly... Se mere

Bedømt til 5 ud af 5 stjerner

We recently had a new combi boiler and radiators fitted. Craig took time to advise us about this and put our minds at ease.Fitters Nick & Lewis were very efficient polite and clean worker's. We would... Se mere

Virksomhedsoplysninger

  1. Kedel- og opvarmningstjeneste
  2. Gastekniker
  3. Varmeentreprenør
  4. VVS-installatør

Skrevet af virksomheden

Wilson Plumbing and Heating specialise in domestic and light commercial heating including: servicing, repairs, maintenance installations and landlords certifications. We have experienced, qualified, highly trained engineers working with natural gas, oil, LPG, under floor and warm air heating. Established for over 30 years, the Wilson Plumbing and Heating engineers are a team of highly trained, quality, reliable, experienced trustworthy professionals. We pride ourselves on immaculate housekeeping, excellent customer service, good communication and competitive pricing. Our team offers an extensive range of works including energy efficient oil, LPG and gas boiler replacements, central heating installation, system design, boiler and heating repairs, gas and oil boiler servicing, gas fire installation, service and repair, landlords gas certification, caravan and park home safety certification and system flushing /power flushing. New boiler installation guarantees of up to 12 years - gas boilers are hydrogen blend ready. Our business and engineers are Gas Safe and OFTEC registered.


Kontaktoplysninger

5,0

Fremragende

TrustScore 5 ud af 5

470 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

5,0

Alle anmeldelser

(470)

33 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Boiler repair

Called in the morning, for a repair to my boiler. Paul arrived just after 12.30pm. He identified the problem and had the required part, in the van. Boiler fixed within the hour.
Courteous and efficient service from initial phone call to completion.
Highly recommended.

20. marts 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Professional service throughout

I was looking for someone to come and have a look at my boiler, which kept losing pressure. I found this company through the internet; dropped into their office in Redcar and an engineer came out the same day. The engineer looked around; at the boiler, radiators and bathroom; and we discussed my options. I decided to have a new boiler installed as mine was ten years old. They emailed me a quote the same day. The price was very competitive and I decided to go ahead. They turned up first thing in the morning at 7.30am on the day we agreed. The whole team, including apprentices, were very professional, laying protective covers over the carpets and keeping me updated throughout the morning. They were done by lunch time. Absolutely fantastic service, I expected weeks of stress and plumbers cancelling or not turning up on time, but not with this company: the job was done the same week as the quotation and completed in 3 hours by their engineer, Ross. I would highly recommend.

3. marts 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Serviced my boiler and added a prv

Serviced my boiler and added a pressure reducing valve on my incoming cold water service to reduce knocking and water hammer.
Excellent service and great value as usual.
Last year they replaced the boiler thermostat and did not recommend a separate service later as the same checks would be involved, thus saving me money.

1. marts 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

An outstanding contractor.

From my first contact with Diane Wilson to final install and commisioning the service was outstanding. I had very urgent deadlines due to a lack of heating, and Wilson's juggled their workload to accommodate this. Work on site was efficient, clean and tidy, and everybody who came to the house were helpful and friendly. I don't have enough words to praise them adequately.

2. marts 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service

Used this company for our boiler service for a couple of years and also gaining gas in the kitchen. They are always on time, efficient, tidy and friendly. I would highly recommend them.

27. januar 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service as per usual

Great service as per usual. Paul arrived on time and his work was clean and tidy whilst servicing our boiler. Paperwork and service record was emailed to us on the same day.
Have used Wilson plumbing for years now and have always had great service.
Thanks again!!

9. februar 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Just had a vary bad experience with…

Just had a vary bad experience with this company.this is the first and last time I have/will use them as a single man living with his 3 adult boys been left with no gas boiler for heating and water in the middle of a cold spell .no solution given just sorry got to turn your boiler off sign here not told why or no full explanation. Seems like retaliation for not getting given work after I decided to look for a cheaper quote. Its a long story but I was always open and honest with the company so they new what was going on and unfortunately my builders turned up and started putting on a garage roof . So left with no option by the plumber just turned boiler of and walked away this should be illegal I think. Parting words of plumber if you get it sorted fine or you can pay us to come back and reinstate the boiler for you . No thanks . Left me feeling very upset .

7. februar 2023
Uopfordret anmeldelse
Wilson Plumbing and Heating Ltd-logo

Besvarelse fra Wilson Plumbing and Heating Ltd

We are so very sorry you have been left upset and of course absolutely understand your frustration and the inconvenience of having your boiler isolated.

Customer safety is absolutely paramount to us. We are governed by Gas Safety regulations and unfortunately your boiler was classed as IMMEDIATELY DANGEROUS (unable to leave operational) due to the extension that has been built, resulting in the flue terminating in an enclosed room. The Gas Safe regulations do not give room for our engineer to turn a blind eye, or for any greyness. Flue gasses in an enclosed internal space is dangerous. The regulations are there to prevent loss of life and customer safety.

We feel it is a little unfair to say there was no solution given, nor fair to imply that your builders just turning up and put the roof on your extension (creating the immediately dangerous boiler situation) was somehow was our fault.

We did advise you three weeks ago when we serviced the boiler that your boiler flue could not terminate in your new extension. Your extension was not complete at that point. It is shocking to us that your builder had not (a) advised you of necessary flue changes at the planning stage and (b) ensured you made the necessary changes during the build to ensure your boiler was compliant (and not creating the situation you are now in).

We quoted to make the necessary flue alterations in January. You felt the quote was high, and we appreciate that you wanted to use another Gas Safe registered engineer to make the necessary changes. There is no bad feeling for you using an alternative company. We are comfortable with our pricing based on the necessary alterations and components required to make your boiler compliant and allowed to be operational. We are very open and clear with our charges.

We are pleased you asked us to carry out the boiler repair, which was carried out today, and more than happy we were able to give you the crucial advice re the requirements for your flue alterations that you said you were unaware of.

It is extremely regrettable that you have been left without the boiler being operational due to the flue alterations not being made before the extension roof was completed. That is between you and your chosen contractor, and your builder continuing with the extension completion - despite us ensuring you were aware of the regulations and requirements.

I reiterate, we are extremely sorry that regulations meant we had no option but to isolate the boiler to ensure the safety of you and your sons living at the property. There can be no compromise on safety, no matter how unpalatable and inconvenient the consequences may seem.

We sincerely hope you chosen engineer has now been able to urgently carry out the necessary alterations to make your boiler compliant and operational again.

Bedømt til 5 ud af 5 stjerner

Honest and reliable

Honest, effieicent and reliable. New boiler fitted at very reasonable price. No "BS" when I had a ridiculous quote from another firm Wilson plumbing and heating gave me a realistic and suitbale price.
Ross the installer was very polite and very good.

19. januar 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Wilson Plumbing and Heating

Wilson Plumbing and Heating carried out our boiler and gas fire service they arrived on time the cleared and tidied up after completing the service and went on to explain what he had done I requested Paul the engineer that the boiler flow temperature be adjusted which he did and told us that the boiler was 98% efficient all in all a good experience and work carried out by experienced engineers.

27. januar 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great company that put customers first

This company was easy to arrange a boiler service with. Steve the gas service engineer came on time, he went through the whole boiler in detail ensuring it was functioning safely. He was extremely knowledgeable and was happy to give advice about all aspects of the boiler. Steve is a credit to his company, polite and professional. I would highly recommend this company who needed a reliable and competent person to service their gas system.

24. januar 2023
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

A Reliable and Efficient Boiler Installation

Wilson take pride in their customer service, and all my inquiries were dealt with promptly. The heating engineer was courteous and efficient. My new boiler was installed to a high standard and all rubbish was removed when the job was completed.

23. januar 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere