Service was excellent, both in ordering and in follow-up telephone and email conversations. Product too is first class. They were let down by DPD , their delivery company, who for some unexplained rea... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Excellent customer service When the hot tap on my wall-mounted basin mixer seized,I contacted The Cast iron Bath Company to enquire about spares availability. They responded quickly, and asked me t... Se mere
Virksomheden har svaret
The products are lovely when not damaged. However, two of the three products came damaged due to poor packaging, this was dealt with but we then had to redo the ceramic part of the tap ourselves, whic... Se mere
Virksomheden har svaret
I contacted via the website to ask if there were any bathroom basin seconds in stock and the team were super responsive, helpful and sent photos of options. I ended up buying the Josef sink (secon... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om The Cast Iron Bath Company
Skrevet af virksomheden
About The Cast Iron Bath Company
The Cast Iron Bath Company is a leading supplier of bathroom fixtures and fittings with specific focus on providing products in a large range of finishes and colours. Brassware is available in Chrome, Polished Nickel, Brushed Nickel, Polished Brass, Brushed Brass and Matt Black; Baths can be painted in any colour of choice; and Concrete Basins are available in a large range of popular colours.
We are really excited to share our range of unique product designs and our team of experts are always happy to answer questions and give guidance. You can reach us on 01723 585896.
Established in 2006, we are a family owned business who take pride in the quality of products supplied and our personal approach to customer service.
Our Mission
Our purpose is simple - we want to enable our customers to create the bathroom of their dreams in a time-frame that matches their needs.
We maintain a high-availability approach to stock levels in our own product lines. Our own brand taps, showers and concrete basins are available for next day dispatch and baths are often available within 3 days unless custom painting is required, in this case then our lead times are 7 to 10 days. Visit our website for more details.
Quick Links
Kontaktoplysninger
Aurora House, Hopper Hill Road, YO11 3YS, Scarborough, Storbritannien
- 01723 585896
- sales@castironbath.co.uk
- www.castironbath.co.uk
4,7
Fremragende
575 anmeldelser
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charging scottish families more money…
Dreadful company that are charging Scottish customers more money for delivery. Called and explained that i’m not in Northern Scotland and asked why i was then being charged an additional £200 for a North of Scotland delivery. Was told nothing could be done as its the rules of their courier. These companies act as if they have no relationship with the courier they choose. It’s a tax on Scottish people. Shameful.
3. september 2025
Uopfordret anmeldelse
Besvarelse fra The Cast Iron Bath Company
Thank you for sharing your feedback. We are truly sorry for the frustration this caused. While our third party couriers do apply surcharges to certain Scottish postcodes, we never want our customers to feel unfairly treated.
As a gesture of goodwill, we have discounted the delivery fee for your order. Our team is also continuing to review courier options so that we can provide a fairer and more consistent delivery service across all regions of Scotland.
We appreciate you bringing this to our attention and hope this helps to restore your confidence in us. If you have any further concerns, please don’t hesitate to reach out to our customer service team directly.
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Such helpful staff
Very, very helpful to ensure an order is dispatched same day for next day delivery. Love the product.
14. august 2025
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Great company to deal with
Great company to deal with. Ordered product, delivery no problem, product excellent
13. august 2025
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
First class service
First class service - answered questions prior to order, shipped & delivered on time.
1. august 2025
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
This is the only company I’ll ever buy…
This is the only company I’ll ever buy a shower or taps from for now onwards. They are the nicest, kindest company I’ve ever bought from. Nothing is too much trouble, they are quick to reply and resolve any issue’s imminently. The quality, packaging and delivery are perfect too.
Beautiful items, with a fantastic customer service team. Especially Evie who is an absolute credit to this company.
24. juli 2025
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave such a lovely review of the service you received from Evie and the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback and look forward to assisting you with your projects in the future!
Beautiful cast iron bathtub!
I am so glad that I bought our new cast iron bathtub with the matching taps. Both products were delivered on time. They were packed very well and they are of high quality. I would not hesitate to buy from this company again if I were to decorate another bathroom.
24. juli 2025
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave your review of the products you have received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Great company
Great company. Very helpful staff. The deliverers could be better : they were given my contractor’s name and number to call when they were 20 mins away. I called the company the day before to ensure this information was clear . On the day , the delivery guy still called me which was irritating. Would be good if there can option of paying a small charge to ensure specific delivery times .
23. juli 2025
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave your review of the service and products you have received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Excellent communication and lovely products
Excellent communication throughout the whole process with Evie. Lovely quality products at a great price. We will definitely be back when we do the next bathroom.
22. juli 2025
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave such a lovely review of the service and products you have received from Evie and the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Extremely helpful staff
Extremely helpful staff, I phoned for advice and availability.
The taps were delivered on time and are very high quality as well as beautiful.
23. juli 2025
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave such a lovely review of the service and products you have received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Beautiful nickel hardware
Beautiful nickel hardware. Very high quality. It will replace Lefroy & Brooks which is double the price.
My taps have leaked constantly.
Each of these items wrapped in a little white bag with care. Installed today.
Very happy with this company. I had to search around a lot. Highly recommend them.
23. juli 2025
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave such a lovely review of the service and products you have received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
5 star experience from start to finish
5 star experience from start to finish. All pre sales queries answered quickly and the delivered product more than met expectations. Looking forward to things being installed so we can try it out. Thank you Team CIBC 😊
23. juli 2025
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave such a lovely review of the service you have received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Great customer aervice
Really great at feeding back on email and swiftly getting things done! Greet customer service as well as products.
23. juli 2025
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave such a lovely review of the service and products you have received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Very disappointed with toilet seat
Very disappointed with toilet seat, fitting very flimsy and will not be using it.
17. juli 2025
Besvarelse fra The Cast Iron Bath Company
Hello Lynne, We are very sorry that your Burlington Toilet seat did not meet your expectations. That is certainly not the experience we want for our customers. Please reach out to us directly on 01723 585896 or email on sales@castironbath.co.uk, to allow us to look to resolve this issue for you.
One of the best companies we have ever…
One of the best companies we have ever used.Helpful, communicative and generous in providing replacement washers 3 years after buying our bath. Couldn’t recommend them highly enough!
14. juli 2025
Uopfordret anmeldelse
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave such a lovely review of the service you received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Beautiful taps purchased from the Cast…
Beautiful taps purchased from the Cast Iron Bath Company. Absolutely stunning in place and can't wait to have my bath taps fitted.
26. juni 2025
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Excellent service and products
From the point of ordering to delivery, the service was excellent. We had a small issue post delivery, but it was resolved quickly and efficiently. Beautiful quality products and fabulous service. Thank you.
3. juni 2025
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
This company has outstanding customer…
This company has outstanding customer service. We had an issue with an item. Nothing was too much trouble for Harriet and the company. All got resolved in a professional and speedy manor…. If you are considering this company, do it! Tou won’t be disappointed
4. juni 2025
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from Harriet and the team at the Cast Iron Bath Company. We are so pleased that your issue was resolved to your satisfaction. We really appreciate you taking the time to leave your positive feedback!
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