Service was excellent, both in ordering and in follow-up telephone and email conversations. Product too is first class. They were let down by DPD , their delivery company, who for some unexplained rea... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Excellent customer service When the hot tap on my wall-mounted basin mixer seized,I contacted The Cast iron Bath Company to enquire about spares availability. They responded quickly, and asked me t... Se mere
Virksomheden har svaret
The products are lovely when not damaged. However, two of the three products came damaged due to poor packaging, this was dealt with but we then had to redo the ceramic part of the tap ourselves, whic... Se mere
Virksomheden har svaret
I contacted via the website to ask if there were any bathroom basin seconds in stock and the team were super responsive, helpful and sent photos of options. I ended up buying the Josef sink (secon... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om The Cast Iron Bath Company
Skrevet af virksomheden
About The Cast Iron Bath Company
The Cast Iron Bath Company is a leading supplier of bathroom fixtures and fittings with specific focus on providing products in a large range of finishes and colours. Brassware is available in Chrome, Polished Nickel, Brushed Nickel, Polished Brass, Brushed Brass and Matt Black; Baths can be painted in any colour of choice; and Concrete Basins are available in a large range of popular colours.
We are really excited to share our range of unique product designs and our team of experts are always happy to answer questions and give guidance. You can reach us on 01723 585896.
Established in 2006, we are a family owned business who take pride in the quality of products supplied and our personal approach to customer service.
Our Mission
Our purpose is simple - we want to enable our customers to create the bathroom of their dreams in a time-frame that matches their needs.
We maintain a high-availability approach to stock levels in our own product lines. Our own brand taps, showers and concrete basins are available for next day dispatch and baths are often available within 3 days unless custom painting is required, in this case then our lead times are 7 to 10 days. Visit our website for more details.
Quick Links
Kontaktoplysninger
Aurora House, Hopper Hill Road, YO11 3YS, Scarborough, Storbritannien
- 01723 585896
- sales@castironbath.co.uk
- www.castironbath.co.uk
4,7
Fremragende
575 anmeldelser
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Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of our products and the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Purchase damaged in transit
Purchase damaged in transit
Replacement sent out immediately
16. januar 2026
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
small item, big service
It was only a small item to replace an existing part but that did not bother The Cast Iron Bath Company, they dealt with it as if it was a big order. I was kept informed of where it was in transit and the item arrived safely.
6. januar 2026
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Absolutely first class service from…
Absolutely first class service from this company.
Very friendly, helpful staff showing great attention to detail, made this a good shopping experience.
I would have pleasure in recommending them to friends.
Delighted with our new bath, a special piece of furniture.
Delivery well planned out with good communication from the company, everything went smoothly.
12. december 2025
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We will certainly pass your feedback on. We really appreciate you taking the time to leave your positive feedback!
The customer service is exceptional
The customer service is exceptional! I dealt with Zoe over a few months for multiple bathrooms in 2 properties in 2 different countries. She is very thorough and very lovely, always in touch and on top of things.
When Zoe was on hols for a week Kirsten seamlessly took over.
23. december 2025
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from Zoe and Kirsten. We will certainly pass your feedback on. We really appreciate you taking the time to leave your positive feedback!
Communication with the girls on the end…
Communication with the girls on the end of the phone was excellent. All of my queries answered straightaway. Emails sent and always a lovely comment.Bath delivered as specified. Delighted I chose The Cast Iron Bath Company
10. december 2025
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Beautiful products
Beautiful products. brassware finish really lovely & difficult to find comparible elsewhere for a reasonable price.
5. december 2025
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the tapware products you received from the team. We really appreciate you taking the time to leave your positive feedback!
My experience was truly outstanding
My experience was truly outstanding. Even eight years after I purchased my bathroom set, they continued to offer brilliant customer service.
18. november 2025
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
good Webb site very helpful I would use…
good Webb site very helpful I would use this company again A+
10. november 2025
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Company answered all questions and very…
Company answered all questions and very helpful
14. november 2025
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Very impressive after sale service
Very impressive after sale service.
I bought a number of items from CIBC in the summer of 2024 for two rooms. The shower unit developed a leak over time through an emerging hair line fracture. Whilst the item is now over a year old, CIBC replaced it swiftly and without question. I can't rate them higher.
13. november 2025
Uopfordret anmeldelse
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to share your feedback. We are delighted that you are satisfied with the after-sales service you received from our team.
We are glad that our team was able to provide a prompt and hassle free replacement for your shower. Your satisfaction is extremely important to us.
Thank you once again for your kind remarks.
Item arrived very badly damaged
Item arrived very badly damaged. Customer service to arrange replacement was good - but shouldn’t have happened in first place.
10. november 2025
Besvarelse fra The Cast Iron Bath Company
We are very sorry to hear that your item arrived damaged — that is certainly not the experience we want for our customers. Unfortunately, occasionally items are damaged during transit, although we do everything we can to prevent this.
We are glad that our customer service team have been able to resolve the issue quickly and are arranging a replacement for you. Thank you for your understanding and for giving us the opportunity to put things right.
Easy purchase and quick delivery
Easy purchase and quick delivery. Now just need to get it upstairs!
7. november 2025
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Great service
Great service! Very helpful staff. Lovely products.
I highly recomend this company. You won't be disappointed.
28. oktober 2025
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Everything about the cast iron bath…
Everything about the cast iron bath company has been a positive experience. They had everything we needed in polished nickel (which can be tricky to find) and in stock at short notice. The customer services were responsive, super helpful and pleasant. We are still having the bathroom installed at the moment but everything looks beautiful and has exceeded our expectations. Will be my first stop when choosing future bathroom furniture!
28. oktober 2025
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Highly recommended company
Top quality products, look great, very well made and excellent customer service. Some of the best o have ever come across. Easy to contact and went above and beyond. I would highly recommend this company
27. oktober 2025
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Excellent product and excellent…
Excellent product and excellent customer service. Would recommend.
29. oktober 2025
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We really appreciate you taking the time to leave your positive feedback!
Excellent service and quality of product
28. oktober 2025
Besvarelse fra The Cast Iron Bath Company
Thank you for taking the time to leave a review of the products and service you received from the team. We really appreciate you taking the time to leave your positive feedback!
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