Cash Converters Australia Anmeldelser 

1.416
TrustScore 5 ud af 5

4,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I know you're loans are expensive but when fund's are required quickly I really don't think cash converters can be beaten the staff were very friendly and helpful and left me feeling like they wanted... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I finally received my Sony NEX-5 from the Palm Beach, QLD store, and it's honestly one of the best purchases I've made. It was an absolute bargain! I believe I was dealing with Sean over email,... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

From the very beginning when my daughter turned up in store @ West Gosford, & unfortunately was a little short of approval in the time cycle required, but suggested dad, me, The staff helped m... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Talking with the staff from the beginning to the end was so smooth no hiccups. Everything was straightforward from the time I reach out to them. And they will go out of their way to make sure everythi... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Finansiel tjeneste uden banklicens
  2. Pantelåner
  3. Genbrugsforretning

Skrevet af virksomheden

We’re proud to be one of Australia’s largest second-hand retailers, with over 900 dedicated staff members nationwide, committed to providing exceptional service and support, along with affordable personal finance solutions to give our customers freedom of choice. In 2025 we sold over 1.8 million second-hand items, bought 1.3 million items, provided pawn loans against 960,000 items, and approved over 130,000 cash loans for our Australian customers. With over 200 shop categories online and in-store, you’ll be surprised by what you’ll find. From jewellery to musical instruments, we’re all about giving pre-loved items a second chance at finding a new home. Seeing our community embrace ‘buying with confidence’ is the best reward for us, knowing we've kept our promises. Along with our second-hand retail business, we’ve also been making a difference in the lives of Australians for over 35 years in the personal finance sector. Our customers are at the heart of everything we do and it’s our mission to help find the right cash solutions. We act in accordance with the National Consumer Credit Protection Act (2009) and are trusted and responsible lenders who are here to help our customers.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(1.416)

1.074 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Fast and good service

Been good experience past years getting loans from cash converters

13. juli 2026
Cash Converters Australia-logo

Besvarelse fra Cash Converters Australia

Hi Ronneth, thank you for your kind feedback! We’re glad to hear that our team has been able to support you over the years. Your appreciation means a lot to us.
- Cash Converters Australia

Bedømt til 5 ud af 5 stjerner

The worker are very helpful

The worker are very helpful

13. juli 2026
Cash Converters Australia-logo

Besvarelse fra Cash Converters Australia

Thank you Maria for your feedback, we're glad you found the team helpful!
- Cash Converters Australia

Bedømt til 5 ud af 5 stjerner

Care

Great customer service as always
Staff polite and treated as a person that matters
Smooth and fast process with application
thank you

6. juli 2026
Cash Converters Australia-logo

Besvarelse fra Cash Converters Australia

Thank you Carol, for your kind feedback about our Personal Finance team. We're glad you found them helpful and genuine!
- Cash Converters Australia

Bedømt til 5 ud af 5 stjerner

My experience

It was a wonderful experience some to be there for me when I need the financial solutions
I will keep the converters as personal finance solution
I appreciate helpful staff and their support

8. juli 2026
Cash Converters Australia-logo

Besvarelse fra Cash Converters Australia

Hi John, thank you for the positive feedback! We're glad to hear that our Personal Finance team made you feel confident and supported, and that the service was both professional and friendly. We’ll pass your kind words on to the team.
- Cash Converters Australia

Bedømt til 4 ud af 5 stjerner

Great

Great, really quick. Only issue I had was not being able to get through on a Sunday to the number that called me Sunday morning. Otherwise really happy with everything,
Fast and efficient. Thank You

7. juli 2026
Cash Converters Australia-logo

Besvarelse fra Cash Converters Australia

Thank you for your feedback Michelle, we're glad we could get in touch with you. Glad to hear you found the process to get a loan quick and easy!
- Cash Converters Australia

Bedømt til 5 ud af 5 stjerner

Easy to apply and fast response

Easy to apply and fast response, no hassles.

30. juni 2026
Cash Converters Australia-logo

Besvarelse fra Cash Converters Australia

Thank you for your feedback Mary, we're glad you found the process to get a loan quick and easy!
- Cash Converters Australia

Bedømt til 5 ud af 5 stjerner

Good communication

Good communication

7. juli 2026
Cash Converters Australia-logo

Besvarelse fra Cash Converters Australia

Hi Shaun, thank you for your positive feedback!
- Cash Converters Australia

Bedømt til 5 ud af 5 stjerner

Great service

Great service. Contacted me by SMS to inform to check email of decision. Many follow up emails after approval. No stress.

6. juli 2026
Cash Converters Australia-logo

Besvarelse fra Cash Converters Australia

Hi Tomas, thank you for the lovely feedback. We’re glad to hear the updates throughout the approval process were helpful. If you ever have questions or need support, our Personal Finance team is here to help.
- Cash Converters Australia

Bedømt til 5 ud af 5 stjerner

The staff provided me with all…

The staff provided me with all necessary information

6. juli 2026
Cash Converters Australia-logo

Besvarelse fra Cash Converters Australia

Hi Leticia, thank you for sharing your feedback. We’re glad to hear our in-store team could assist and make things easier for you.
- Cash Converters Australia

Bedømt til 5 ud af 5 stjerner

Great service.

29. juni 2026
Cash Converters Australia-logo

Besvarelse fra Cash Converters Australia

Thank you for your positive review Kieran!
- Cash Converters Australia

Bedømt til 5 ud af 5 stjerner

Friendly staff

Friendly staff, positive attitude, quick to assist with any questions and very helpful through the application process.

29. juni 2026
Cash Converters Australia-logo

Besvarelse fra Cash Converters Australia

Thank you David, we're glad we could assist you along the process!
- Cash Converters Australia

Bedømt til 5 ud af 5 stjerner

Cashconvers

Cashconvers, very easy application fantastic helpful staff and very convenient

29. juni 2026
Cash Converters Australia-logo

Besvarelse fra Cash Converters Australia

Thank you for your feedback Kylie, we're glad you found the application process easy!
- Cash Converters Australia

Bedømt til 5 ud af 5 stjerner

I purchased a notebook from Cash…

I purchased a notebook from Cash converter at Modbury store on Tuesday, I always look online before I buy its very convenient as I'm a parapligic when I see something online I always ask for more pictures as I'm about 15km from the Modbuy store so its a taxi trip for me, I purchased the notebook online and store pick up. This is my 2nd large purchase from the modbury store and the item was exactly as the add said the staff were wonderful and being in a wheelchair I like to have a look in store incase there's something i missed, the modbuy store was very tidy and items clean and well payed out, I was surprised how friendly the staff were everyone of them, the. notebook I didn't haft to do a thing to it just signed into my MS acc load stuff I use and ithas not missed a beat, its a HP Victus gaming notebook in mint condition so I'm very pleased with it, I will buy again and I'd recommend there store

30. juni 2026
Uopfordret anmeldelse
Cash Converters Australia-logo

Besvarelse fra Cash Converters Australia

Hi Mark, thank you for the positive feedback! We're glad to hear that your experience exceeded expectations. We’ll pass your kind words on to the team.
- Cash Converters Australia

Bedømt til 1 ud af 5 stjerner

Danger - Not worth the impact on your credit

I applied to Cash Converters after reading their advertising that suggested they help people with less-than-perfect credit and consider more than just a credit score. Unfortunately, my application was declined, which left a hard credit enquiry on my Equifax file.

At the time, I didn’t understand the long-term impact that a hard credit enquiry could have on my ability to obtain mainstream finance. Had I known, I would never have applied.

After learning more about the credit reporting system, I contacted Cash Converters and explained my circumstances, asking if they would consider a one-off goodwill removal of the enquiry. My request was declined. In contrast, several other lenders I contacted later reviewed my circumstances and agreed to remove correctly recorded enquiries as gestures of goodwill.

applied to Cash Converters after reading their advertising that suggested they help people with less-than-perfect credit and consider more than just a credit score. Unfortunately, my application was declined, which left a hard credit enquiry on my Equifax file.

At the time, I didn’t understand the long-term impact that a hard credit enquiry could have on my ability to obtain mainstream finance. Had I known, I would never have applied.

After learning more about the credit reporting system, I contacted Cash Converters and explained my circumstances, asking if they would consider a one-off goodwill removal of the enquiry. My request was declined. In contrast, several other lenders I contacted later reviewed my circumstances and agreed to remove correctly recorded enquiries as gestures of goodwill.

I respect that every lender has different policies, but I was disappointed that Cash Converters was unwilling to exercise the same discretion in my case. My experience has made me much more cautious about applying for credit, and I’d encourage anyone considering an application to fully understand how a hard credit enquiry may affect their credit file before proceeding.

1. juli 2026
Uopfordret anmeldelse
Cash Converters Australia-logo

Besvarelse fra Cash Converters Australia

Hi there, thank you for your feedback.
We are required to do a credit check as part of our loan application assessment under our responsible lending obligations.
We understand your concerns regarding the impact this matter may have on your credit score and that Cash Converters was unable to assist with the removal of the credit reporting information as a goodwill gesture.
We would like to clarify that Cash Converters cannot request the removal of information that has been accurately reported in accordance with the Privacy Act and the Credit Reporting Code.

As a responsible lender, we are required to ensure that credit reporting information is reported accurately and maintained in line with our regulatory obligations. If you would like more information about the types of credit reporting information that may be corrected or removed, we recommend visiting the Money Smart website: Credit repair - Moneysmart.gov.au
Alternatively, if you wish to lodge a complaint regarding this matter, you may contact our Dispute Resolution team at disputeresolutions@cashconverters.com.

- Cash Converters Australia

Bedømt til 5 ud af 5 stjerner

Quick & easy with great service

Quick & easy with great service

25. juni 2026
Cash Converters Australia-logo

Besvarelse fra Cash Converters Australia

Thank you for your feedback Michael, we're glad you found the process to get a loan quick and easy!
- Cash Converters Australia

Bedømt til 5 ud af 5 stjerner

Good service,precise,accurate and frendly

Good service,polite friendly,accurate and quick turn around.

2. juli 2026
Cash Converters Australia-logo

Besvarelse fra Cash Converters Australia

Hi Andrew, thank you for sharing your experience. It is great to hear the decision came through quickly for you and that the funds arrived shortly after signing!
– Cash Converters Australia

Bedømt til 5 ud af 5 stjerner

Sony Nex-5 camera

I finally received my Sony NEX-5 from the Palm Beach, QLD store, and it's honestly one of the best purchases I've made. It was an absolute bargain!

I believe I was dealing with Sean over email, and the customer service was outstanding from start to finish. He was incredibly helpful with all my questions and even took the time to send me sample photos taken with the camera. That really gave me the confidence to go ahead with the purchase.

What I appreciated most was their honesty and transparency. What you see is exactly what you get, so you can buy with complete peace of mind. The camera arrived exactly as described, and I couldn't be happier with it.

Highly recommend buying from them. Great customer service overall!

19. juni 2026
Uopfordret anmeldelse
Cash Converters Australia-logo

Besvarelse fra Cash Converters Australia

Hi Naja-Ross, thank you for the kind feedback. We're glad our Palm Beach team could assist you!
- Cash Converters Australia

Bedømt til 5 ud af 5 stjerner

Guy who submitted application was very…

Guy who submitted application was very helpful, extremely knowledgeable and very friendly.

22. juni 2026
Cash Converters Australia-logo

Besvarelse fra Cash Converters Australia

Thank you Lee, we're glad we could assist you along the process!
- Cash Converters Australia

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere