Highly recommended CartakebackAustralia. Sold my husband's ute after he passed and did not want any stress. This company was comforting, Honest and payment was received the same day direct into my ban... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Our experience with CarTakeBack was very positive. From the time we made enquiries until the car was picked up we were very happy. The fellow who came to collect the car was courteous and polite.... Se mere
Virksomheden har svaret
Easily the worst quote I received by far and away from all the car scrap companies plus they constantly hammer you via txt and email trying to get you to go ahead with their quote. Absolutely wouldn’t... Se mere
Virksomheden har svaret
I was given a quote for $325 and then after uploading photos this was raised to $350 which was easily the best quote I received. After the company maintained regular contact I was given plenty of w... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
CarTakeBack are a national network of wreckers located throughout Australia. Through our network, we'll find you the best price for your car, no matter the age, mileage or condition. To see what your scrap car is worth, simply enter your registration number and postcode into our instant quote form and we'll give you a price to sell your car. There's no obligation and all quotes are valid for seven days. With CarTakeBack the process of selling your scrap car is hassle free. Once you've got a quote to sell your car, we'll collect it at no extra charge from the specified location at a time and date that suit you. All CarTakeBack branches are authorised scrap car recycling centres so you can relax knowing that if your old car is scrapped, 95% of it will be responsibly recycled to the highest standard in line with the law. Our Customer Services Team is on hand to look after you and we'll help take care of the official paperwork.
Kontaktoplysninger
4,1
God
28 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
This is a great idea, hassle free
This is a great idea. Get a quote, the more pictures the better. Accept quote, subject to a check on pick up. Arrange pick up time. Instant payment and the car is gone. How easy is that. It’s a good service and well run.
25. oktober 2024
Uopfordret anmeldelse
Besvarelse fra CarTakeBack Australia
Hi,
Many thanks for taking the time to leave us your positive feedback and we are glad our service worked well for you.
Thanks!
CarTakeBack
Smooth
Smooth, quick and easy. Was such a painless experience. Highly recommend.
6. november 2024
Uopfordret anmeldelse
Besvarelse fra CarTakeBack Australia
Hi Ryan,
Many thanks for taking the time to leave us your positive feedback. We're glad you had a seamless and quick service!
Thanks
CarTakeBack
Excellent result paid the full quote…
Excellent result paid the full quote was expecting them to bargain down instead paid full quote and OSKOed instant payment same afternoon
Very happy I'll be back thanks guys Brendan Northcote
7. november 2024
Uopfordret anmeldelse
Besvarelse fra CarTakeBack Australia
Hi Brendan,
Many thanks for taking the time to leave us your positive feedback...we're glad you had a great experience!
Thanks
CarTakeBack
Besvarelse fra CarTakeBack Australia
Hi Tim,
Many thanks for taking the time to provide your feedback.
We are glad you found the process easy and straightforward!
Thanks
CarTakeBack
Still good services
I had a quotation from it for $415,after their request for uploading all details and photos.However, after couple of days still no any responses been heard from it.I just making a confirmation to accept the offer and receiving the call for picking up my vehicle.
28. oktober 2024
Uopfordret anmeldelse
Besvarelse fra CarTakeBack Australia
Good afternoon,
Many thanks for providing additional details.
Please contact us at info@cartakebackaust.com.au to confirm if your vehicle was collected and payment was made
kind regards
CarTakeBack
My trash was someone else’s treasure
I was given a quote for $325 and then after uploading photos this was raised to $350 which was easily the best quote I received.
After the company maintained regular contact I was given plenty of warning and the collection truck arrived in good time where the driver removed the plates as we were unable to do that ourselves.
The payment was promptly made despite the obvious wear and tear condition of the car.
The whole experience was quick and easy and done very professionally.
14. oktober 2024
Uopfordret anmeldelse
Besvarelse fra CarTakeBack Australia
Good morning Craig,
Many thanks for taking the time to leave us your feedback. We are happy to hear that you found our service to be a positive one and that the experience was straightforward and professionally handled
Thanks
CarTakeBack
Very disappointed experience
I had a very disappointing experience with this Melbourne company. I followed their online process to get a quote, uploading photos of my car and providing all necessary details about its condition. I promptly received a quote of $495 and was asked to confirm if I was happy with it. After accepting, I got a call to arrange the pickup time and address. I took time off work to meet the driver, but when he arrived, he told me he couldn’t take the car due to its condition and wouldn’t pay the quoted amount.
When I called the office, they claimed they couldn’t see the photos I uploaded, blaming their outdated computer system. Yet, I had already received an email confirming they’d reviewed the photos and were happy to offer $495. The lack of organization and follow-through was extremely frustrating, and they offered no assistance to resolve the situation, even after I’d taken time off work for the pickup.
Recommendation:
To improve, I suggest the company update its computer systems to ensure staff can reliably view uploaded photos. Clear communication and an internal review process before confirming quotes would prevent situations like this. Also, having better coordination between office staff and drivers would ensure that customers don’t waste time or resources on unnecessary trips.
29. oktober 2024
Uopfordret anmeldelse
Besvarelse fra CarTakeBack Australia
Good Morning Fua,
Please accept our sincere apologies for the issues that you encountered.
Please be assured we will review your records and make any necessary recommendations with our team members to ensure this does not happen again
Thanks
CarTakeBack
Reneg on a quote
I was given a quote for $300, then an increase on the quote to $500. Then they offered further funds $300 to $800 by submitting further info. Which we did. They weren't able to pay the $800 due to the damage on the car, fair enough. So I accepted the quote for $500. Then they called to say they couldn't pay the $500 and wanted to reduce to $400. Very poor.
28. oktober 2024
Uopfordret anmeldelse
Besvarelse fra CarTakeBack Australia
Good morning Marco,
Many thanks for taking the time to provide feedback.
We are sorry to hear that you had a negative experience with CarTakeBack and will endeavor to review your records to ensure we can identify any potential areas for improvements going forward.
In regard to the pricing, the $800 is what we may be willing to pay up to, based on the vehicle condition and its recyclable value and is reviewed upon receiving and assessing any additional information that is provided.
In this case, it appears our offer was reduced due to the damage which required further assessment after the instant quote stage. This allows us the opportunity to determine the level of damage and what impact it may have on the vehicles salvageable value.
Many thanks
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.