Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Softwareleverandør

Oplysningerne kommer fra forskellige eksterne kilder

Auto Transport Carrier and Broker Automation Software. Find Car Hauler Loads. Dispatch Loads to EBOL App, Manage Trips, Invoices, Expenses, Leads and Quotes


Kontaktoplysninger

3,7

Middel

TrustScore 3.5 ud af 5

19 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Said with Prime Track, great experience

Had a car shipped from Hartford to Seattle via Prime Track through carshipio during arctic conditions for most of the trip. There was a couple day delay but this was communicated to me beforehand by Said. I was contacted by Alex a couple hours prior to delivery. The car was shipped uncovered so there was some expected road grime but it washed right off. I received the car in excellent condition. Great experience, especially considering the weather.

2. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Since starting with CarShipIO

Since starting with CarShipIO, our experience was honestly a bit bumpy at first. We were switching from JTracker and even tested 2 - 3 other systems. For a few months, our small team struggled to adjust, mostly because we were stubborn and kept chasing “simplicity” instead of actually learning the platform.

The CarShipIO team kept insisting on proper training, but we initially ignored it. Once we finally agreed and went through the detailed free trainings including onboarding two brand-new sales reps - everything changed. The sessions were very hands-on and tailored specifically to how our company operates.

That’s when we realized how powerful the platform actually is. We were able to eliminate 3 - 4 outside tools and manual processes we had kept using out of habit from JTracker’s limitations. That alone saved us at least 10 hours a week and a lot of unnecessary stress.

After about two years on CarShipIO, we’ve doubled our volume and, more importantly, gained clear visibility into our best-performing channels and customers. Everything we needed and more - is now in one place. Our efficiency easily increased several times over.

Looking back, I wish we had listened sooner, because we almost quit in the beginning. The difference a team that actually cares, listens, and improves the product makes is huge.

21. januar 2025
Uopfordret anmeldelse
CarShipIO-logo

Besvarelse fra CarShipIO

Thank you for the review and honest feedback. We are here to support your growth

Bedømt til 1 ud af 5 stjerner

No recommend all they do just scamming

They have a lot of scammers on their platform and if you contact them to resolve the problem they will choose to keep the scammer doing what he's doing because he's paying them the monthly fee and you will be throughout because you are only normal customer.

29. december 2025
Uopfordret anmeldelse
CarShipIO-logo

Besvarelse fra CarShipIO

We take allegations of misconduct seriously and want to clarify the facts.

CarShipIO is a technology platform used by independent, licensed brokers and carriers. The reviewer is not a CarShipIO customer and does not have an account or contractual relationship with our company.

The situation described relates to a payment dispute between a carrier and an independent broker. CarShipIO was not a party to that transaction, does not collect or hold funds, and does not control payments or contractual enforcement between brokers and carriers.

Claims that CarShipIO “allows scammers” are incorrect. When specific, documented concerns are reported to us, we review them in accordance with our platform policies and direct the involved parties to the appropriate resolution channels.

If there is evidence of platform misuse or policy violations, we encourage it to be submitted through the appropriate channels so it can be reviewed.

Bedømt til 5 ud af 5 stjerner

To Carshipio

To Carshipio
Thanks for for all your support. It was a pleasure for us to work with this company, my special thanks to Lisa who was open to to help us when we need thanks for everything that you teach me to learn about this platform
We’ve been very grateful
The customer service was outstanding, and the platform was exactly what I was looking, everything Was excellent, so thanks carshipio “was truly exceptional

18. juli 2023
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Works well - slow

We;ve been using this for a year. All things considered, it does the job we expected it to do, albiet painfully slow. I've tested the speed of page loads on multiple devices...it's not my computer. None of our users like the platform with the two separate sides (order side vs job side). It's not easy to jump from one thing to another. Mostly because you are waiting for the page to load. Carriers don't seem to get it...and it definitely didn't eliminate any work...we still need to monitor everything very closely for glitches.

29. december 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I've been using CarShipIO ever since…

I've been using CarShipIO ever since Central Dispatch stopped JTracker. I tried BATSCRM and hated it. Couldn't believe that was even an option. I started researching and came across CarShipIO. Thank God! It's much more user friendly than BATSCRM and has more options than JTracker. Also, customer service is far too superior compared to the above mentioned. No comparison! Every time I called or needed a call back, Rita was on top of it. She even followed up with me on her own to make sure everything was okay and if I had any questions. They're Awesome!

28. juli 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Have been using this full time since…

Have been using this full time since JTracker went defunct. I do not like the Order vs Job format, but their customer service is amazing. Chat has always answered quickly and will call you if it is needed. Rita is a very important part of CarShip IO for real.

22. juli 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent experience

We switched from Jtracker at the end of the year. After the initial set up , training and learning by our team we have had an excellent experience. The support they provide is timely and the system provides all the functionality that we need to do our jobs. I would recommend carshipio to any broker.

23. maj 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I can't rave enough about the customer…

I can't rave enough about the customer service CarShipIO offers to their customers! I recently signed up and from the start they have been so helpful and informative with their platform! What a time saver this platform is that they've created to help Transportation Brokers like myself keep freight moving with less paperwork and more organization. I love the Live Chat feature they offer weekdays and always have some there to assist with screen shot images to help along the way! Thank you CarShipIO for helping my business grow!

15. oktober 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

These guys are the best they loaded and…

These guys are the best they loaded and unloaded my Lamborghini with ease n precious! They picked my lambo up early and had it to me before the estimated delivery time I would highly recommend them for any of your auto transport needs! Whether its a 500k exotic or a project car if your smart and need you vehicle transported you will use them!! Thanks again for getting my baby to me safe n sound much luv n respect

20. juli 2021
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Excellent

Would give an excellent if there was a place on the app for the drivers to pick a selection for No Damage for the BOL

4. maj 2020
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Application glitches often

Application glitches often, signature box doesn't work all the time, no Google Maps redirect from the address line, problems with desktop Google Chrome

4. maj 2020
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Poor customer service

Poor customer service. Can't ever get an accurate answer are someone to call back little less answer the phone.

27. april 2020
Uopfordret anmeldelse
CarShipIO-logo

Besvarelse fra CarShipIO

Paul, have you tried to reach our customer support by email support@carshipio.com or via LIVE Chat?
We do not have any support/issue requests from you in over 10 months.
If you have an issue please do and you will see that our response is quote opposite of your review.

Bedømt til 2 ud af 5 stjerner

Need better email

Every time I send an invoice it either goes to the customers junk or spam box. If it does some how get to them they don’t know it’s me because the emails say Carshipio not my company name. This delays pays considerably

27. april 2020
Uopfordret anmeldelse
CarShipIO-logo

Besvarelse fra CarShipIO

Kevin, sorry to hear you have issues. Our support team will reach out as we did not get any support requests from you.

Bedømt til 5 ud af 5 stjerner

If I had a way of giving 10 stars

If I had a way of giving 10 stars it would be to THIS company!! Their software is ALL you need to run your business with loads and accounting. It does everything you will need it to do and the customer service is the best!! PLEASE before you shop and buy ..TRY them...you won't go wrong at all!!

22. april 2020
Uopfordret anmeldelse
CarShipIO-logo

Besvarelse fra CarShipIO

Thank u for a great review and for being a customer.

Bedømt til 4 ud af 5 stjerner

Great Broker Platform

I cannot emphasize enough how great of customer service the whole platform and the team is. They will be on top of every and any need you have, not to mention the open-mindedness that you do not get with any other broker platform. Definitely some improvements need to be done, but overall I am quite happy I worked with such a great team. The amount of accounting options and number tracking methods substantially increase to ease paperwork, increasing work efficiency in some areas that were very stressful before. In general, I loved the platform.

3. april 2020
Uopfordret anmeldelse
CarShipIO-logo

Besvarelse fra CarShipIO

Thanks for being awesome !

Bedømt til 5 ud af 5 stjerner

Good Car Hauling soft

Good Car Hauling soft. A lot of functions, but they support with the on boarding. I like that I can store all the docs directly there, no need to keep the papers or worry if lost. They got some pretty cool functionality I really needed and didn't find with JTracker or the rest.

5. september 2017
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere