CarShipIO Anmeldelser 19

Had a car shipped from Hartford to Seattle via Prime Track through carshipio during arctic conditions for most of the trip. There was a couple day delay but this was communicated to me beforehand by Said. I was contacted by Alex a couple hours prior to delivery. The car was shipped uncovered so there was some expected road grime but it washed right off. I received the car in excellent condition. Great experience, especially considering the weather.

Since starting with CarShipIO, our experience was honestly a bit bumpy at first. We were switching from JTracker and even tested 2 - 3 other systems. For a few months, our small team struggled to adjust, mostly because we were stubborn and kept chasing “simplicity” instead of actually learning the platform.

The CarShipIO team kept insisting on proper training, but we initially ignored it. Once we finally agreed and went through the detailed free trainings including onboarding two brand-new sales reps - everything changed. The sessions were very hands-on and tailored specifically to how our company operates.

That’s when we realized how powerful the platform actually is. We were able to eliminate 3 - 4 outside tools and manual processes we had kept using out of habit from JTracker’s limitations. That alone saved us at least 10 hours a week and a lot of unnecessary stress.

After about two years on CarShipIO, we’ve doubled our volume and, more importantly, gained clear visibility into our best-performing channels and customers. Everything we needed and more - is now in one place. Our efficiency easily increased several times over.

Looking back, I wish we had listened sooner, because we almost quit in the beginning. The difference a team that actually cares, listens, and improves the product makes is huge.

They have a lot of scammers on their platform and if you contact them to resolve the problem they will choose to keep the scammer doing what he's doing because he's paying them the monthly fee and you will be throughout because you are only normal customer.

To Carshipio
Thanks for for all your support. It was a pleasure for us to work with this company, my special thanks to Lisa who was open to to help us when we need thanks for everything that you teach me to learn about this platform
We’ve been very grateful
The customer service was outstanding, and the platform was exactly what I was looking, everything Was excellent, so thanks carshipio “was truly exceptional

We;ve been using this for a year. All things considered, it does the job we expected it to do, albiet painfully slow. I've tested the speed of page loads on multiple devices...it's not my computer. None of our users like the platform with the two separate sides (order side vs job side). It's not easy to jump from one thing to another. Mostly because you are waiting for the page to load. Carriers don't seem to get it...and it definitely didn't eliminate any work...we still need to monitor everything very closely for glitches.

I've been using CarShipIO ever since Central Dispatch stopped JTracker. I tried BATSCRM and hated it. Couldn't believe that was even an option. I started researching and came across CarShipIO. Thank God! It's much more user friendly than BATSCRM and has more options than JTracker. Also, customer service is far too superior compared to the above mentioned. No comparison! Every time I called or needed a call back, Rita was on top of it. She even followed up with me on her own to make sure everything was okay and if I had any questions. They're Awesome!

Have been using this full time since JTracker went defunct. I do not like the Order vs Job format, but their customer service is amazing. Chat has always answered quickly and will call you if it is needed. Rita is a very important part of CarShip IO for real.

We switched from Jtracker at the end of the year. After the initial set up , training and learning by our team we have had an excellent experience. The support they provide is timely and the system provides all the functionality that we need to do our jobs. I would recommend carshipio to any broker.

I can't rave enough about the customer service CarShipIO offers to their customers! I recently signed up and from the start they have been so helpful and informative with their platform! What a time saver this platform is that they've created to help Transportation Brokers like myself keep freight moving with less paperwork and more organization. I love the Live Chat feature they offer weekdays and always have some there to assist with screen shot images to help along the way! Thank you CarShipIO for helping my business grow!

These guys are the best they loaded and unloaded my Lamborghini with ease n precious! They picked my lambo up early and had it to me before the estimated delivery time I would highly recommend them for any of your auto transport needs! Whether its a 500k exotic or a project car if your smart and need you vehicle transported you will use them!! Thanks again for getting my baby to me safe n sound much luv n respect

Would give an excellent if there was a place on the app for the drivers to pick a selection for No Damage for the BOL

Application glitches often, signature box doesn't work all the time, no Google Maps redirect from the address line, problems with desktop Google Chrome

Poor customer service. Can't ever get an accurate answer are someone to call back little less answer the phone.

Every time I send an invoice it either goes to the customers junk or spam box. If it does some how get to them they don’t know it’s me because the emails say Carshipio not my company name. This delays pays considerably

If I had a way of giving 10 stars it would be to THIS company!! Their software is ALL you need to run your business with loads and accounting. It does everything you will need it to do and the customer service is the best!! PLEASE before you shop and buy ..TRY them...you won't go wrong at all!!

Good platform to use as a freight broker. Easy to post loads, track loads and invoice clients.

I cannot emphasize enough how great of customer service the whole platform and the team is. They will be on top of every and any need you have, not to mention the open-mindedness that you do not get with any other broker platform. Definitely some improvements need to be done, but overall I am quite happy I worked with such a great team. The amount of accounting options and number tracking methods substantially increase to ease paperwork, increasing work efficiency in some areas that were very stressful before. In general, I loved the platform.

Helps me organize all my docs and trips

Good Car Hauling soft. A lot of functions, but they support with the on boarding. I like that I can store all the docs directly there, no need to keep the papers or worry if lost. They got some pretty cool functionality I really needed and didn't find with JTracker or the rest.