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Carr & Co Solicitors Anmeldelser 

6
•
TrustScore 3 ud af 5

3,0

Centraladministration og juridiske services
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Virksomhedsoplysninger

  1. Centraladministration og juridiske services

Skrevet af virksomheden

Our capable and experienced team based across two offices in Blyth and Morpeth, the county of Northumberland, are on hand to answer queries, offer advice and provide help in areas including residential and commercial property, wills and probate, lasting powers of attorney, employment law and civil disputes.

Kontaktoplysninger

3,0

Middel

TrustScore 3 ud af 5

6 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,0

Alle anmeldelser

(6)

2 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

Shocking customer service

I rang up Carr and co Blyth yesterday, it was about 12:45 the receptionist said the Solictor I needed to speak to was on his lunch and he would give me a call back as soon as he was finished, I was fine with that but I'm still waiting after more than 26 hours. If they take this long to reply to quite an easy request, god knows how long they would take if you had an actual problem, I will be avoiding them like the plague, use at your own risk!

19. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Carr & Co Solicitors

Dear Mr Blacklock

We note your comments. Unfortunately, Thursday afternoons and Fridays are extremely busy in our Conveyancing department as fee earners are dealing with completions for existing clients whose matters are ongoing. The fee earner in question prioritised his workload accordingly. Your new enquiry from Thursday at 12:45 pm had been flagged and was on the fee earner's list of calls for Monday morning. The subject matter of your request had been assessed as not of an ‘Urgent’ nature. Office hours are Monday to Friday 9 am to 5pm. 12 hours and 15 minutes of business hours had elapsed at the time of your review.

We strive to provide the best possible levels of customer service. We are sorry we have been unable to meet your expectations on this occasion and wish you well in searching for a solicitor to instruct.

Bedømt til 1 ud af 5 stjerner

Inadequate

I was directed to Carr & Co solicitors by the Newcastle Law Society. I can only agree with other negative reviews, Sharon Smith was impossible to get hold of and totally inadequate. Although Victoria Bell accepted my complaint stating she was clearly concerned, would investigate fully and respond within the time frame allowed. I was never contacted again. They managed to make what was already an increbibly stressful situation a lot worse.

4. juni 2024
Uopfordret anmeldelse
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Besvarelse fra Carr & Co Solicitors

Sorry you are unhappy with the service but as explained to you, we were instructed on behalf of the estate and did not act for you as an individual.

Bedømt til 1 ud af 5 stjerner

They leave you angry and frustrated due to the lack of interest and representation from so called experts

I totally agree with previous reviews. This company of solicitors are lazy incompetent and a total waste of money. You can never get a hold of senior directors solicitors or Legal secretaries as they are on holiday on the sick. Oh you haven’t booked a slot to speak to them. Everything seems to be too much of a problem. Be aware they steal a life for a living.

16. juli 2024
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Bedømt til 5 ud af 5 stjerner

I've been using Carr and Co for many…

I've been using Carr and Co for many years now but wanted to leave this review to thank Victoria Bell who has just concluded a sale for me. First rate service and always happy to spend time explaining the intricacies of the process. Very reasonably priced, too. Highly recommend.

30. september 2023
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Bedømt til 1 ud af 5 stjerner

No reply to email enquiry

I can't remember when I sent an email enquiry asking this firms morpeth office to do a contract that local and national media are to sign where they not to name me or take my photo, they have never replied, took a wild guess for date of experience.

16. februar 2023
Uopfordret anmeldelse

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