Tracey at the Weymouth shop has been absolutely splendid in helping us through all the complications of replacing our kitchen floor due to damage from a trades man. She has done and redone quotes, cha... Se mere
Virksomheden har svaret
Unit 3a Retail Park Jubilee, Jubilee Close, DT4 7BG Weymouth, Dorset, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Tracey at the Weymouth shop has been absolutely splendid in helping us through all the complications of replacing our kitchen floor due to damage from a trades man. She has done and redone quotes, cha... Se mere
Virksomheden har svaret
we entered Carpetrite Weymouth store to be greeted by the very friendly Manager Tracey, who helped us choose 4 carpets for various rooms of our home, Tracey was very helpful and extremely patient with... Se mere
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The total professionalism of Tracey in the Weymouth branch was outstanding. From our first phone call to placing the order she never faltered, and her oroduct knowledge was outstanding. The product... Se mere
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I don’t often do reviews but had exceptionally good service in the Weymouth store .ive been trying to convince my mum to chose a hallway carpet which has taken forever ,until we entered your wonderf... Se mere
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Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Unit 3a Retail Park Jubilee, Jubilee Close, DT4 7BG, Weymouth, Dorset, Storbritannien
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
THIS REVIEW WAS MEANT TO BE FOR THE WEYMOUTH CARPETRIGHT.
Shocking customer service - after 10 minutes of waiting as I watched the staff member doing nothing, I asked if there was any wood flooring suitable for bedrooms as those displayed only suggested living rooms.
The sarcastic answer was "well a bedroom is the same as a living room without a bed".
I explained I knew the difference and also that was not my question, and declined the offer to hear more - the staff member was rude, no smile, no greeting, no attempt to get up and explain products, no effort to do anything.
We took our 85 square meter order, over £4k, elsewhere where staff greeted us with a smile, showed and explained suitable options.
The friendliness and expertise knowledge of the lady that served us, Jane was first class.

Besvarelse fra Carpetright Limited - Weymouth
Excellent advice given. Staff very helpful and friendly.
Stephen spent time with us explaining things. Thank you.

Besvarelse fra Carpetright Limited - Weymouth

Besvarelse fra Carpetright Limited - Weymouth
Nothing hurried. No pressure to buy. Attention to detail. Happy knowledgable staff. Willingness to offer a better deal. Value for money.

Besvarelse fra Carpetright Limited - Weymouth

Besvarelse fra Carpetright Limited - Weymouth

Besvarelse fra Carpetright Limited - Weymouth
Excellent range of flooring. Surveyor courteous & knowledgeable. Quote issued within minutes of completion of the survey & very competitive. Still waiting for Carpetright to offer a date for the fitting though. Would rather complete the review after fitting is complete, but they keep pestering for me to complete the review!

Besvarelse fra Carpetright Limited - Weymouth

Besvarelse fra Carpetright Limited - Weymouth
We were assisted by Mark who provided us with helpful information in a professional and very pleasant manner. He was a pleasure to deal with.

Besvarelse fra Carpetright Limited - Weymouth
The sales assistant was very helpful & professional.

Besvarelse fra Carpetright Limited - Weymouth
Tracy at the Weymouth branch, listened to what I wanted, understood my budget, & arranged samples, all this in a telephone conversation. John who measured up accepted I didn't want any new door bars or underlay and was professional and polite. Then back in store Tracy was helpful cheerful and professional. The most positive shopping experience in a long time Thank you both.

Besvarelse fra Carpetright Limited - Weymouth
Visited Carpetright Weymouth. The service was excellent from both Tracey, the manageress and Stephen.
As the order was urgent, they managed to speed up delivery and was ready for collection on the date stated. The order was expediated promptly and I received a call as promised within the timescales that the carpet had been delivered to the store.
Well done. Whilst this is what is expected, seldom are the promises delivered.
Well done Weymouth.
Thank you.

Besvarelse fra Carpetright Limited - Weymouth
Excellent service and great communication. Very happy with my carpet fitted quickly also.

Besvarelse fra Carpetright Limited - Weymouth
Despite a measurement error the store manager Tracey went above and beyond to correct this. We will be returning to Weymouth carpet right in the near future. Thank you Tracey - you are a credit to the company.

Besvarelse fra Carpetright Limited - Weymouth
Very helpful staff, took time to find out what we needed and made sure we got the right carpet for our situation.

Besvarelse fra Carpetright Limited - Weymouth
Excellent service and received floor very quickly.

Besvarelse fra Carpetright Limited - Weymouth
Customer service representative was very friendly and helpful. We ordered and paid for our carpet not knowing when we will be ready to get it fitted and it wasn't a problem.

Besvarelse fra Carpetright Limited - Weymouth
Unfortunately we got let down at the last minute when measure up, but had a call straight back to rearrange. We placed the order and are looking forward to having the carpet fitted.

Besvarelse fra Carpetright Limited - Weymouth

Besvarelse fra Carpetright Limited - Weymouth
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