From the initial visit to the shop, we found the assistant who looked after us very helpful to the surveyor who came round and measured up who was also very knowledgeable and very nice. Then the perso... Se mere
Virksomheden har svaret
Lokation
Skift lokationNorth Quay Retail Park, Peto Way, NR32 2ED Lowestoft, Suffolk, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Lowestoft store's loss is Ipswich store's gain. Lowestoft's current manager, Luke, is fantastic, but is moving to Ipswich. All other staff we have dealt with, including Dean, are fantastic too. The st... Se mere
Virksomheden har svaret
Excellent service. Phoned up around lunchtime, had the property measured that evening, quoted before she left and ordered first thing the following morning. Fitting booked in for exactly when we wa... Se mere
Virksomheden har svaret
After explaining what we were looking for Jake was very helpful and informative. He went through all options I selected and ordered samples for me to receive at home. From there we gave confirmation... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Kontaktoplysninger
North Quay Retail Park, Peto Way, NR32 2ED, Lowestoft, Suffolk, Storbritannien
4,6
Fremragende
237 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
ripped off love to over price on…
ripped off love to over price on mesuring and home vists
5. oktober 2023
Uopfordret anmeldelse
Very friendly and professional people
Very friendly and professional people, the whole process was made nice and straightforward.
16. juli 2024
Besvarelse fra Carpetright Limited - Lowestoft
Hi Paul,
Pleased to hear about the friendly and professional service you have had and how straightforward the process has been.
Thank you for your review.
Regards
Dean
Besvarelse fra Carpetright Limited - Lowestoft
Hi Sue,
Pleased to hear about the helpful service you have had from the team.
Thank you for your review.
Regards
Dean
Besvarelse fra Carpetright Limited - Lowestoft
Hi Janette,
Pleased to hear about the good service and helpful team.
Thank you for your review.
Regards
Dean
Spent a lot of time helping us choose…
Spent a lot of time helping us choose our carpet and vinyl. All staff very helpful, from the store to the lady that came to measure up.
30. juni 2024
Besvarelse fra Carpetright Limited - Lowestoft
Hi,
Pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean
Professional friendly staff ,with…
Professional friendly staff ,with plenty of choices of carpet and hard flooring
27. juni 2024
Besvarelse fra Carpetright Limited - Lowestoft
Hi Sally,
Pleased to hear about the friendly and professional service you have had and the good choices you have found with us.
Thank you for your review.
Regards
Dean
Very helpful staff member.
Very helpful staff member.
Fitting and everything sorted easily
16. juni 2024
Besvarelse fra Carpetright Limited - Lowestoft
Hi Ashley,
Pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean
Excellent sales advice and support.
Excellent sales advice and support.
Diana was excellent and provided expert advice and produced a quote that was difficult to turn down. Well thought through, competitive. Very pleased I phoned.
Thank you Diana and Lowestoft team
12. juni 2024
Uopfordret anmeldelse
Besvarelse fra Carpetright Limited - Lowestoft
Hi Richard,
Pleased to hear about the excellent service you have had from Diana and the team.
Thank you for your review.
Regards
Dean
Besvarelse fra Carpetright Limited - Lowestoft
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
Besvarelse fra Carpetright Limited - Lowestoft
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
Very helpful
The lady in the shop offered her help but wasn't pushy. I told her what I needed the carpet for and in my opinion she steered me in the right direction. Nice pleasant manner.
4. juni 2024
Besvarelse fra Carpetright Limited - Lowestoft
Hi John,
Pleased to hear about the helpful service you have had and the pleasant experience in store.
Thank you for your review.
Regards
Dean
Even though the computer had been down…
Even though the computer had been down the help I received was excellent
29. april 2024
Besvarelse fra Carpetright Limited - Lowestoft
Hi Jackie,
Pleased to hear about the excellent service you have had.
Thank you for your review.
Regards
Dean
Carpet right supplied a creased carpet…
Carpet right supplied a creased carpet (4 separate deep creases) that concerned the fitter, who took it upon himself to take photos of, so the blame wouldn't like with him - yet fitted it anyway. He was told to fit it anyway. He pointed it out after. Had we known before, we wouldn't have allowed him to proceed. Carpetright have since passed the buck, and are doing everything they can to wiggle out of replacing it, citing 'policy is to wait...' Lowestoft branch absolutely shambolic. Manager self confessed new to the job and hasn't got a bloody clue. Additionally, wanted to deal with my husband, not me. Don't touch them with a barge pole. Have complained. Will be taking them to small claims court.
9. maj 2024
Uopfordret anmeldelse
Besvarelse fra Carpetright Limited - Lowestoft
Hi Michelle,
I am sorry to hear about the experience you have had.
Please email the details and your order number to customer.service@carpetright.co.uk so we can help.
Regards
Dean
Besvarelse fra Carpetright Limited - Lowestoft
Hi Phillip,
Pleased to hear about the great service you have had and the good discount with your order.
Thank you for your review.
Regards
Dean
Great service and value for money.
Both the sales and surveyor were professional and they helped us out tremendously as we wanted it fitted fairly quickly.
The fitters arrived on time and laid a bedroom carpet & en-suite vinyl in no time at all and they hoovered the room and left no mess at all.
Splendid service, I would recommend Carpet Right to my friends & family and no doubt use them again in the future.
16. april 2024
Besvarelse fra Carpetright Limited - Lowestoft
Hi Janet,
Pleased to hear about the great service you have had and the good value with your order.
Thank you for your review.
Regards
Dean
Great experience
Very helpful and friendly lady looked after us . Email came through promptly with quote and instructions how to pay to save going back to shop. After payment excepted prompt phone call to arrange fitting
4. april 2024
Besvarelse fra Carpetright Limited - Lowestoft
Hi Roy,
Pleased to hear about the great experience you have had.
Thank you for your review.
Regards
Dean
Most helpful staff knew exactly what we…
Most helpful staff new exactly what we were looking for, and great price
1. april 2024
Besvarelse fra Carpetright Limited - Lowestoft
Hi Terry,
Pleased to hear about the helpful service you have had and the great price with your order.
Thank you for your review.
Regards
Dean
Really friendly …
Really friendly helpful and not pushy staff who offered really good and helpful advice . A pleasant experience
24. februar 2024
Besvarelse fra Carpetright Limited - Lowestoft
Hi Matt,
Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean
Besvarelse fra Carpetright Limited - Lowestoft
Hi Wayne,
Pleased to hear about the excellent customer service that you received from our team
Thank you for your review.
Regards,
Amalia
Helpful salesman
Salesman not pushy,helped us workout best way to buy 2 carpets and underlay to meet our needs.
19. februar 2024
Besvarelse fra Carpetright Limited - Lowestoft
Hi Andy,
Pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.