Young man in the GX shop pleasant, helpful. I had details of the man coming to measure the staircase. Again pleasant helpful. Let me know that he was running late.
Virksomheden har svaret
Lokation
Skift lokation50 Packhorse Road, SL9 8EF Gerrards Cross, Buckinghamshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
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Se, hvad kunderne siger
We have had great support from Thilakshi at the Gerrards Cross branch. The IT system kept going down and there were delays making the purchase however Thilakshi was very good at staying in touch and k... Se mere
Virksomheden har svaret
Kuran looked after us so very well - it was a big order of carpets for 5 rooms - lots of measurements and detail, he was so patient and happy to help us achieve what we needed. We still need carpet... Se mere
Virksomheden har svaret
I like the choice of carpets you have and the competitive prices. However, there are lots of extra charges after you've chosen your carpet and an inexplicable £18.75 "fitting service administration" c... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Kontaktoplysninger
50 Packhorse Road, SL9 8EF, Gerrards Cross, Buckinghamshire, Storbritannien
4,5
Fremragende
33 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Young man in the GX shop pleasant
Young man in the GX shop pleasant, helpful. I had details of the man coming to measure the staircase. Again pleasant helpful. Let me know that he was running late.
11. juni 2024
Besvarelse fra Carpetright Limited - Gerrards Cross
Hi Carolyn,
Pleased to hear about the helpful and pleasant service you have had.
Thank you for your review.
Regards
Dean
We have had great support from…
We have had great support from Thilakshi at the Gerrards Cross branch. The IT system kept going down and there were delays making the purchase however Thilakshi was very good at staying in touch and keeping us updated. The IT experience would have put us off making the purchase if we had not been so well looked after by Thilakshi.
2. maj 2024
Uopfordret anmeldelse
Besvarelse fra Carpetright Limited - Gerrards Cross
Hi Paul,
Pleased to hear about the experience you have had and how helpful Thilakshi was for you throughout the process.
Thank you for your review.
Regards
Dean
The salesman who attended to me was…
The salesman who attended to me was extremely helpful, very patient and very knowledgeable. I would recommend carpetright in gerrards cross to all my friends because of his helpfulness.
2. april 2024
Besvarelse fra Carpetright Limited - Gerrards Cross
Hi Judy,
Pleased to hear about the helpful and patient service you have had.
Thank you for your review and recommendation.
Regards
Dean
Good range of choices at competitive prices
I like the choice of carpets you have and the competitive prices. However, there are lots of extra charges after you've chosen your carpet and an inexplicable £18.75 "fitting service administration" charge, which is surely just part of your job.
31. januar 2024
Besvarelse fra Carpetright Limited - Gerrards Cross
Hi Mary,
Pleased to hear about the good choices and competitive prices you have found with us.
Thank you for your feedback about the charges.
Regards
Dean
Besvarelse fra Carpetright Limited - Gerrards Cross
Hi Lisa,
Pleased to hear about the honest service you have had.
Thank you for your review.
Regards
Dean
Excellent service from Waseem
Excellent service from Waseem . He has been extremely helpful and thorough and has come up with a very good overall cost for me. As things stand at the moment I’m delighted. The carpet has yet to be fitted, so hopefully that too will be excellent. Once fitted I will leave a comment about that part of the service too.
28. november 2023
Besvarelse fra Carpetright Limited - Gerrards Cross
Hi Robert,
Pleased to hear about the excellent service you have had from Waseem.
Thank you for your review.
Regards
Dean
Waseem was very good at his job and was…
Waseem was very good at his job and was very knowledgable. He was approachable and friendly and willing to help. The Gerrards cross store was very nice as well.
17. november 2023
Besvarelse fra Carpetright Limited - Gerrards Cross
Hi Kerrie,
Pleased to hear how knowledgeable our team were for you
Thank you for your review.
Regards,
Amalia
We had personal 1:1 customer service…
We had personal 1:1 customer service from Humza Munir at the Carpet Right store in Gerrards Cross. He was helpful, proactive and ensured we got a fitting date to suit our timelines for a rebuild. It has been a pleasure doing business at this store.
12. oktober 2023
Besvarelse fra Carpetright Limited - Gerrards Cross
Hello Anupama,
Thank you for you review. It is always great to hear about positive experiences about our staff and store!
We hope to see you again soon,
Kind regards,
Abbie
Carpet Right - Gerrards Cross
I went to Carpet Right (Gerrards Cross) feeling a little bit confused of what Carpet I wanted. It wasn’t just one room needed. It was for several different bedrooms, as we have just completed a renovation. I did not know much about Carpet, and I felt a little bit overwhelmed. When I went into the store I met Karan, I explained my concerns and my lack of knowledge in regards to find any perfect Carpet. Karan was very reassuring that he will provide me with all the knowledge and was here to help me with any questions that I had. He showed me through different Carpets, explaining the difference between each material and also gave me the selection of different price points. He was not pushy in any sense. In fact, he allowed me to take home a few samples just so I can have a think about what I could envision in my new renovation. Once I pick the perfect Carpet, I went back into store to see him. He then spoke to me about getting a fitter to come home to measure up the areas. At any point I was in doubt or had any questions I could always ring Carpet Right and speak to him. He has been an absolute pleasure to work with and honestly made me feel very at ease. I am extremely happy with the quality, price and overall the customer service from Karan. He has been fantastic! I would strongly recommend him to anybody! I am looking forward to doing more renovations with him!
6. juli 2023
Uopfordret anmeldelse
Besvarelse fra Carpetright Limited - Gerrards Cross
Hi Sabrina,
Very pleased to hear about the experience you have had throughout the process and how helpful Karan was for you.
Thank you for your review.
Regards
Dean
Besvarelse fra Carpetright Limited - Gerrards Cross
Hi Nigel,
Pleased to hear about the helpful service you have had from Himms and the excellent price with your order.
Thank you for your review.
Regards
Dean
The guy was very helpful and we placed…
The guy was very helpful and we placed an order. It was just unfortunate that the carpet was out of stock and we have to wait until at least the middle of June for delivery!!
19. maj 2023
Besvarelse fra Carpetright Limited - Gerrards Cross
Hi Peter,
Thank you for your lovely review. At Carpetright we pride ourselves on providing great customer service so I am pleased to hear that our Gerrards Cross provided you with such excellent service.
Kind regards,
Demi
Amazing Service - thanks so much!
Kuran looked after us so very well - it was a big order of carpets for 5 rooms - lots of measurements and detail, he was so patient and happy to help us achieve what we needed.
We still need carpet for a staircase and landing area so will be back to him when ready for it.
Thanks so very much - huge appreciation from us both for your time and help.
15. maj 2023
Uopfordret anmeldelse
Besvarelse fra Carpetright Limited - Gerrards Cross
Hi Emma,
Very pleased to hear about the amazing service you have had from Kuran.
Thank you for your review.
Regards
Dean
A great in-store service from Karen
A great in-store service from Karen, good communication and very fast, efficient fitting service from Surinder Singh. The carpet looks great.
Thank you!
26. april 2023
Besvarelse fra Carpetright Limited - Gerrards Cross
Hi Ian,
Really pleased to hear about the great service you have had from Karen in store and Surinder doing the fitting.
Thank you for your review.
Regards
Dean
Fantastic service and remarkable delivery
Whilst in the midst of decorating a bedroom we took the last minute decision to change the carpet! Himanshu was very helpful in directing me to a carpet that suited me, that was in stock and a fitter to complete the task all within my 7 day time frame. I thought I was asking the impossible but it seems that Carpetright can deliver the impossible. Thank you
1. maj 2023
Besvarelse fra Carpetright Limited - Gerrards Cross
Hi Christine,
Very pleased to hear about the fantastic service you have had and how quick the order was completed for you.
Thank you for your review.
Regards
Dean
Besvarelse fra Carpetright Limited - Gerrards Cross
Hi Maryrose,
Pleased to hear that you experienced great customer service.
Thank you for your review.
Regards,
Amalia
Excellent customer service from Karan.
Excellent customer service from Karan, Store Manager.
27. april 2023
Besvarelse fra Carpetright Limited - Gerrards Cross
Hi Paul,
Pleased to hear about the excellent customer service you received from Karen.
Thank you for your review.
Regards,
Amalia
Brilliant service
Brilliant service, great choice of products and a competitive price. Would happily use again.
26. april 2023
Besvarelse fra Carpetright Limited - Gerrards Cross
Hi Andrew,
Pleased to hear about the brilliant service you have had and the great choices and prices you have found with us.
Thank you for your review.
Regards
Dean
Excellent service from Karan
Excellent service from Karan. Good advice and met our timescales
10. april 2023
Besvarelse fra Carpetright Limited - Gerrards Cross
Hi Delyth,
Pleased to hear about the excellent service you have had from Karan.
Thank you for your review.
Regards
Dean
Besvarelse fra Carpetright Limited - Gerrards Cross
Hi Peter,
Pleased to hear about the excellent service you have had.
Thank you for your review.
Regards
Dean
The young manager is super helpful
The young manager is super helpful
The service they provide is great
Carpets too
15. februar 2023
Besvarelse fra Carpetright Limited - Gerrards Cross
Hi Hayley,
Pleased to hear how helpful the service was for you.
Thank you for your review.
Regards
Dean
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