Holly (in the Falkirk branch) was the most helpful person I've ever come across in a Carpetright store. She tried to source the carpets we wanted from other stores to get them for us quicker, howeve... Se mere
Virksomheden har svaret
9 Callendar Road, FK1 1XS Falkirk, Stirlingshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Holly (in the Falkirk branch) was the most helpful person I've ever come across in a Carpetright store. She tried to source the carpets we wanted from other stores to get them for us quicker, howeve... Se mere
Virksomheden har svaret
Excellent choice of carpets and prices. Staff very helpful, but not intrusive. Offered me a sample of the carpet I was considering to match with my sofa. Gary came to check room measurements. Very... Se mere
Virksomheden har svaret
Ellie at the Falkirk branch made light work of my order today. Explained all the options and provided a quote within fifteen minutes, as promised. Took my call when I decided to change the order and... Se mere
Virksomheden har svaret
the 2 floor fitters that came today did an absolutely excellent job,my new hallway floor looks amazing, thank you sooooo much,they were both extremely polite & did a fantastic job ,all left tidy whe... Se mere
Virksomheden har svaret
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
9 Callendar Road, FK1 1XS, Falkirk, Stirlingshire, Storbritannien
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Once again we had the need to visit a Carpetright Store, as we had such a great service before on our 2022 visit when the Cumbernauld store was open from Holly and Robin.
We wanted to give repeat business back to Carpetright, but the Cumbernauld store has closed down now.
We had a consultant come and measure my daughter’s new flat, and we paid a visit to the Falkirk store.
Holly and Robin were not on duty on our visit today.
And that was not a problem as we had the great pleasure of meeting Jordon in person who had arranged the measuring at the flat.
Jordon was very professional and helpful we had loads of choices to choose from in our budget and his guidance was second to none.
I was shocked to hear at the end of our appointment he had only started at Carpetright Falkirk and it was his first week? He is really in my opinion a real asset to the company. His bubbly personality really shone and his knowledge of the products helped us make the right choices. Thank you once again for great prices. My only concern on this visit was the price quoted for the fitting it did seem a bit high for a 1 bedroom flat. And the rather large charge of £80 to make the call to arrange the fitting. I think Carpetright should look at this as it is really on the high side,
It could put customers off but Jordan was so helpful we decided he deserved to have our business. No we are awaiting a date to have our order fitted. If you are looking for new flooring I’d recommend Carpetright in a heartbeat. Great staff.
Thank you for once again a great deal.

Besvarelse fra Carpetright Limited - Falkirk
I tried to book an appointment online but thing was down message on their form thing and Asked for home visit as I am currently a cancer patient and wanted 2 rooms measured with carpet and vinyl and all the extra bits and fitting. Still awaiting a response from them saying they would get back to me with suitable times dates unfortunately not everyone can wait! I will take my business elsewhere shame really but must be making too much to afford to loose customers. Wouldn't recommend at all.

Besvarelse fra Carpetright Limited - Falkirk
Holly handled my order with great expertise and efficiency coupled with a friendly understanding nature. Great customer service would recommend to anybody

Besvarelse fra Carpetright Limited - Falkirk
The shop staff where very helpful, from Gary who measured the rooms for the right size of carpets as one of them is very awkward shape. Steven who was very helpful to meet our needs and budget in the shop

Besvarelse fra Carpetright Limited - Falkirk
Before payment fitting wasn't a problem with dates after payment it all changed and if my new suite came first they were going to charge me for moving g couches had to move date of delivery of my suite and we have nowhere to sit until the suite gets delivered on new delivery date

Besvarelse fra Carpetright Limited - Falkirk
Holly was very helpful and friendly

Besvarelse fra Carpetright Limited - Falkirk
Falkirk store and staff were very helpful will defo be back

Besvarelse fra Carpetright Limited - Falkirk

Besvarelse fra Carpetright Limited - Falkirk

Besvarelse fra Carpetright Limited - Falkirk
I’m having to make all the contact, ordered online and no contact as suggested, went into the shop and a further phone call and I’m still non the wiser on dates etc. it’s the first time I’ve felt this way about carpet right.

Besvarelse fra Carpetright Limited - Falkirk
Holly (in the Falkirk branch) was the most helpful person I've ever come across in a Carpetright store.
She tried to source the carpets we wanted from other stores to get them for us quicker, however they were out of stock 😒. We had been to other carpetright stores on and no other salesperson had offered to this check.
She then sorted out the order and sent the payment link taking all the fuss away from us having to do it ourselves.

Besvarelse fra Carpetright Limited - Falkirk

Besvarelse fra Carpetright Limited - Falkirk
Always great service - staff are so helpful. A great choice of carpets too. Find the measuring service really useful.
We don't go anywhere else - highly recommend

Besvarelse fra Carpetright Limited - Falkirk
Excellent choice of carpets and prices. Staff very helpful, but not intrusive. Offered me a sample of the carpet I was considering to match with my sofa.
Gary came to check room measurements. Very pleasant, arrived earlier than arranged, but phoned to check if that was okay.
The price was clearly explained for the carpet, choice of underlay, straight edge and fitting. There was no pressure to select more expensive options.
All in all, a very pleasant shopping experience. I highly recommend Carpet Right.

Besvarelse fra Carpetright Limited - Falkirk
my carpet has warn i have contact carpetright i just fod off i going to let the ombusman take it over

Besvarelse fra Carpetright Limited - Falkirk
Great service and great price. Holly was brilliant with us.

Besvarelse fra Carpetright Limited - Falkirk

Besvarelse fra Carpetright Limited - Falkirk
Dreadful service from Carpetright. Carpet was promised within 5 weeks, then it was delayed until the middle of March, then I was informed it would be at least 3 months. A full refund was promised which I am still waiting for. Emails sent to me were overfamiliar and had poor spelling and grammar. This makes Carpetright look amateurish. I would not recommend Carpetright.

Besvarelse fra Carpetright Limited - Falkirk

Besvarelse fra Carpetright Limited - Falkirk
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