Excellent service from Daniel who came to our home to measure up for flooring. We initially thought we wanted one type of flooring, but after lots of good suggestions and advice from Daniel we changed... Se mere
Virksomheden har svaret
Lokation
Skift lokationKingsway West Retail Park, 467 Clepington Road, DD3 8RX Dundee, Tayside, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The staff were very helpful and showed us many different samples. Also, the chap who was doing the measuring brought along these samples so we could view them in situ. This made making a choice eas... Se mere
Virksomheden har svaret
Fab service from Lucy, very helpful and knowledgable. Explained everything clearly, gave me all the info I needed and carpets delivered and fitted really well. Will definitely use them again
Virksomheden har svaret
Came in looking for a carpet and instantly found one I loved. I dealt with Neil and he is great at what he does quick and efficient even when I had a 4yo that kept distracting me. He’s also got great... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Kontaktoplysninger
Kingsway West Retail Park, 467 Clepington Road, DD3 8RX, Dundee, Tayside, Storbritannien
4,8
Fremragende
277 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Carpetright Limited - Dundee
Hi Gladys,
Pleased to hear about the helpful and efficient service you have had and the good choices you have found with us.
Thank you for your review.
Regards
Dean
Helpful and knowledgeable staff.
2. juli 2024
Besvarelse fra Carpetright Limited - Dundee
Hi Robyn,
Pleased to hear about the helpful and knowledgeable service you have had.
Thank you for your review.
Regards
Dean
The staff were very helpful and showed…
The staff were very helpful and showed us many different samples. Also, the chap who was doing the measuring brought along these samples so we could view them in situ. This made making a choice easier.
As my carpets have still to be fitted, I can’t give an assessment of the completed job.
24. juni 2024
Besvarelse fra Carpetright Limited - Dundee
Hi Margaret,
Pleased to hear about the helpful service you have had throughout the process.
Thank you for your review.
Regards
Dean
Easy
Lucy was very helpful when I was looking at getting a new bed, made the whole process easier:)
27. juni 2024
Besvarelse fra Carpetright Limited - Dundee
Hi Shannan,
Pleased to hear about the helpful service you have had from Lucy.
Thank you for your review.
Regards
Dean
Besvarelse fra Carpetright Limited - Dundee
Hi Charles,
Pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean
Fab service from Lucy
Fab service from Lucy, very helpful and knowledgable. Explained everything clearly, gave me all the info I needed and carpets delivered and fitted really well. Will definitely use them again
25. juni 2024
Uopfordret anmeldelse
Besvarelse fra Carpetright Limited - Dundee
Hi Ken,
Pleased to hear about the fab service you have had from Lucy.
Thank you for your review.
Regards
Dean
Besvarelse fra Carpetright Limited - Dundee
Hi,
Pleased to hear about the great service that you received from our team
Thank you for your review
Regards,
Amalia
Carpet purchase
Jonathon was very helpful, knowledgeable and courteous. He gave us time to look without hounding us.
3. maj 2024
Besvarelse fra Carpetright Limited - Dundee
Hi Sandra,
Pleased to hear about the helpful and knowledgeable service you have had from Jonathon.
Thank you for your review.
Regards
Dean
Besvarelse fra Carpetright Limited - Dundee
Hi Gillian,
Pleased to hear about the helpful and pleasant service you have had.
Thank you for your review.
Regards
Dean
Theses guys were great
Theses guys were great. The service so far has been great. Everyone has been helpful with our requirements and the price was great too. The guys in the Dundee branch and the Glenrothes guys who measured up gave us sound advice as well as issues we had not thought of. Thank you
17. april 2024
Besvarelse fra Carpetright Limited - Dundee
Hello,
Thank you for your review. It is great to hear our colleagues in Dundee were able to help you with your requirements!
We hope to see you again soon.
Kindly,
Abbie
Very helpful sales person.
15. april 2024
Besvarelse fra Carpetright Limited - Dundee
Hi Dawn,
Thank you for your review. I am glad to hear you had a helpful sales colleague from our branch in Dundee!
Kind regards,
Abbie
Polite
Polite , explained the process and availability and when we should get the vinyl floor delivered and fitted.
7. april 2024
Besvarelse fra Carpetright Limited - Dundee
Hi Geoff,
Pleased to hear about the polite service you have had from the team.
Thank you for your review.
Regards
Dean
Careful consideration and advice
Careful consideration and advice on the delivery and fitting (in London).
28. marts 2024
Besvarelse fra Carpetright Limited - Dundee
Hi Phillip,
Pleased to hear about the experience you have had.
Thank you for your review.
Regards
Dean
Happy Kingsway Customer
Friendly and helpful staff in the Dundee store. I changed my order so not received yet.
25. marts 2024
Besvarelse fra Carpetright Limited - Dundee
Hi Helen,
Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean
SHOP AROUND TO AVOID INEXPLICABLE CHARGES
Whilst happy with the carpet I chose I specifically asked Shannan in the Dundee store if the final price was for everything. She assured me that YES it was. The price covered the carpet plus delivery and fitting.
I however had to pay the carpet fitter on the day of fitting. An additional £67.50. I had no cash at home, do not do online banking and so he had to return the following day for payment. I also questioned Shannan on the £18.75 "Fitting Service Administration" charge PLUS the £39.99 "Making it Easy Package" charge. She couldn't explain what these costs were!? £58.74!?!?!
I have since phoned around other carpet suppliers, they do not charge these ridiculous sums. Needless to say I won't be back.
17. marts 2024
Besvarelse fra Carpetright Limited - Dundee
Hi Susan,
I am sorry to hear the charges and costs were not explained to you as they should be.
We will investigate to see what can be done.
Regards
Dean
5* non pesky staff 🤩
After visiting several mattress stores and being hounded by sales staff even after asking them to leave us alone, we came to carpetright and were warmly welcomed and asked if we required any assistance or advice , after saying we were okay we were left in peace to look round the store but told to give them a shout if we changed our minds! Not having a sales person following us around the shop allowed us to feel more relaxed to look around the shops and once we found a mattress we gave Nathan from your Dundee shop a shout! He was very helpful friendly and polite!!! We were then joined by Lucy who let us know that this was Nathan’s 3rd day on the job and she would be assisting him if he needed it!! What a team!! Lucy is a great teacher and Nathan seems to have natural talent!!! If a mattress was something I’d need on a weekly shop hands down I’d come see Nathan and Lucy every week!!
16. marts 2024
Besvarelse fra Carpetright Limited - Dundee
Hi Moli,
Pleased to hear about the 5* service you have had throughout the process from the team.
Thank you for your review.
Regards
Dean
went into the kingsway branch early…
went into the kingsway branch early monday morning.young guy, new,was helpful and.
efficient.asked for help when he needed
it.i chose the flooring
i wanted.no hassel.
18. marts 2024
Besvarelse fra Carpetright Limited - Dundee
Hi,
Pleased to hear about the helpful and efficient service you have had.
Thank you for your review.
Regards
Dean
Besvarelse fra Carpetright Limited - Dundee
Hi,
Pleased to hear about the helpful and patient service you have had.
Thank you for your review.
Regards
Dean
The staff in the shop were lovely and…
The staff in the shop were lovely and the guy who came to measure up was very friendly. Couldn't ask for more
14. marts 2024
Besvarelse fra Carpetright Limited - Dundee
Hi Margaret,
Pleased to hear about the lovely and friendly service you have had.
Thank you for your review.
Regards
Dean
Dundee Carpetright
Shannan was yery patient, kind, and understanding .
We took time to get exactly what we wanted as we were undecided. She took us through the process very easily
We shall be back
7. marts 2024
Besvarelse fra Carpetright Limited - Dundee
Hi Graeme,
Pleased to hear about the patient and kind service you have had from Shannan and how easy the process was.
Thank you for your review.
Regards
Dean
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