friendly and professional as we have alway found after shopping there for a number of years. it dos,nt matter which member of staff you see everyone is helpful and pleasent to deal with. Thanks mr. S... Se mere
Virksomheden har svaret
Lokation
Skift lokation2, Hindpool Retail Park, Hindpool Road, LA14 2PD Barrow-in-Furness, Cumbria, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Brilliant service from Rebecca today when we bought new flooring for our home. She helped us to pick everything we needed and helped us to arrange to right finance agreement for us. We would definitel... Se mere
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Warm and friendly from the minute we entered the shop. Did not pressure any sale. The staff couldn't have been more helpful. The product we initially wanted could not be delivered in our timescale. Ho... Se mere
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Great service from Emma, helped us us alot, over the 2 days we visied the store, showed all the different underlays and door grippers, told us which carpets would be best for us, she was a lovely lad... Se mere
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Virksomhedsoplysninger
Skrevet af virksomheden
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Kontaktoplysninger
2, Hindpool Retail Park, Hindpool Road, LA14 2PD, Barrow-in-Furness, Cumbria, Storbritannien
4,5
Fremragende
206 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
THIEVES
WAS GIVEN A DATE ON MONDAY TO FIT £700 CARPET I PAID FOR .AND SHOP CLOSED AND TAPI HAVE NOT GIVE ME AND LOTS OF OTHER PEOPLE OUR MONEY BACK OR GIVEN US OPPERTUNITY TO COLLECT OUR GOODS.....................
22. juli 2024
friendly and professional as we have…
friendly and professional as we have alway found after shopping there for a number of years. it dos,nt matter which member of staff you see everyone is helpful and pleasent to deal with. Thanks mr. S Goodsir
15. juli 2024
Besvarelse fra Carpetright Limited - Barrow
Hi,
Pleased to hear about the friendly and professional service you have had.
Thank you for your review.
Regards
Dean
Refused me a refund even though within…
Refused me a refund even though within the time limits. Complete scam artists.
11. juli 2024
Besvarelse fra Carpetright Limited - Barrow
Hi Stuart,
We are unable to offer refunds at the moment.
But we will see what can be done.
Regards
Dean
Besvarelse fra Carpetright Limited - Barrow
Hi Stuart,
Pleased to hear about the great experience you have had.
Thank you for your review.
Regards
Dean
Nothing is too much for this team..
Lovely lady Emma on desk was happy to go through different prices for what we were looking for. Good conversation too.
Josh came to measure up for us, he was precise and a friendly guy to chat with and my dogs loved him to bits.
25. maj 2024
Besvarelse fra Carpetright Limited - Barrow
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
Brilliant service from Rebecca today…
Brilliant service from Rebecca today when we bought new flooring for our home. She helped us to pick everything we needed and helped us to arrange to right finance agreement for us. We would definitely recommend the Barrow branch and will come back again for any future purchases.
25. maj 2024
Uopfordret anmeldelse
Besvarelse fra Carpetright Limited - Barrow
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
Friendly and helpful staff will…
Friendly and helpful staff will definitely return and recommend!
22. maj 2024
Uopfordret anmeldelse
Besvarelse fra Carpetright Limited - Barrow
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review.
Regards,
Amalia
Helpfull staff and easy to get my order…
Helpfull staff and easy to get my order and fitting sorted
25. marts 2024
Uopfordret anmeldelse
Besvarelse fra Carpetright Limited - Barrow
Hi Paul,
Pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean
The service was excellent all points…
The service was excellent all points laid out and explained very clearly ie deliveryand fittingof the carpet. The sales assistant was very polite and helpful.
19. maj 2024
Besvarelse fra Carpetright Limited - Barrow
Hi Barry,
Pleased to hear about the excellent service you have had.
Thank you for your review.
Regards
Dean
Besvarelse fra Carpetright Limited - Barrow
Hi Lynda,
Pleased to hear about the helpful and professional service you have had.
Thank you for your review.
Regards
Dean
Over all very disappointing
Going into the store was great being able to take samples home was great getting the quotation was great 14/03/2024) paying was easy 17/03/2024. Once payment was made I was advised that it was urgent upon being told two to three weeks and it would be all done. Fair enough there was an Easter bank holiday but shouldn’t delay it that much now fitting is not going to take place till the 6/05/2024 that just over seven weeks that’s a little different to the two to three weeks that was promised. Over all very disappointed
17. marts 2024
Besvarelse fra Carpetright Limited - Barrow
Hi Barney,
I am sorry to hear about the experience you have had and the delay with your order.
We will investigate to make sure things are put right.
Regards
Dean
Emma has been incredibly professional…
Emma has been incredibly professional and friendly and the help and support she gave me in making my three carpet purchases made my experience a very positive one.
She is a valuable employee and I would seek her assistance in the future
9. april 2024
Besvarelse fra Carpetright Limited - Barrow
Hi Diane,
Pleased to hear about the professional and friendly service you have had from Emma.
Thank you for your review.
Regards
Dean
Manager was great and matched a…
Manager was great and matched a different price so will definitely come back next time
1. april 2024
Besvarelse fra Carpetright Limited - Barrow
Hi Susan,
Pleased to hear about the great service you have had from the manager and the good deal with your order.
Thank you for your review.
Regards
Dean
Brilliant staff
Brilliant staff, the manager I think her name was Emma she was really nice and talked us through buying a carpet process brilliantly, I couldn’t recommend them more
6. april 2024
Besvarelse fra Carpetright Limited - Barrow
Hi Dave,
Pleased to hear how helpful Emma was for you
Thank you for your review and recommendation
Regards,
Amalia
I would give 0 stars if possible
I would give 0 stars if possible. Ordered our carpet in January, waited 6 weeks for the fitting. Both my husband and I took the day off work to move furniture. Only to discover that the fitting had been cancelled with NO explanation. Was offered a refund when I called to find out what on earth was going on. My husband drove an hour to the shop to claim said refund Emma shook her head refused to give refund. Shocking customer service, no communication and con artists.
Save your time, money and sanity and go to CARPET WORLD down the road for a 5* service.
1. marts 2024
Uopfordret anmeldelse
Besvarelse fra Carpetright Limited - Barrow
Hi Roberta,
I am sorry to hear about the experience you are having.
We have the complaint logged and we are now investigating to make sure we put things right.
Regards
Dean
Staff were lovely ....Nothing too much…
Staff were lovely ....Nothing too much trouble
28. marts 2024
Besvarelse fra Carpetright Limited - Barrow
Hi Steve,
Pleased to hear about the lovely service you have had.
Thank you for your review.
Regards
Dean
Excellent service from Josh as ever
26. marts 2024
Besvarelse fra Carpetright Limited - Barrow
Hi Jo,
Pleased to hear about the excellent service you have had from Josh.
Thank you for your review.
Regards
Dean
Besvarelse fra Carpetright Limited - Barrow
Hi Julie,
Pleased to hear how helpful our team were for you
Thank you for your review.
Regards,
Amalia
Emma the manager was so helpful was a…
Emma the manager was so helpful was a pleasure from beginning to end would highly recommend to family and friends 😀
19. marts 2024
Besvarelse fra Carpetright Limited - Barrow
Hi Paul,
Pleased to hear how helpful Emma was for you
Thank you for your review and recommendation
Regards,
Amalia
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