Easy transactions all around. The tow truck pickup driver was friendly and knowledgeable, and was able to come earlier than my initially planned window, freeing my up to do some midday activities I t... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The driver that picked up my car was polite, friendly, respectful, and careful with my car. As far as any thing else I wouldn’t know anything until I find out how much my car was auctioned off or sold... Se mere
Virksomheden har svaret
The process was fast and with no issues. The driver who came to pick up the car, Antonio, was very nice and able to figure out how to handle an old car with a dead battery, Antonio was professional a... Se mere
Virksomheden har svaret
We were contacted for a pick up date for our donated vehicle very quickly. Tow truck driver was helpful with the limited paperwork involved. He was capable and efficient in loading our vehicle in spi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Capital Auto Auction has been in business in Washington DC since 1988. As native Washingtonians, we are proud to be doing business in Northeast Washington. On February 4, 1989 we opened our doors in DC. We have sold thousands of vehicles. Our 60,000 sq ft facility is centrally located. We draw customers from DC, and both the Maryland and Virginia suburbs. There is plenty of parking at the auction warehouse, which is right across the street from the Main Post Office. December 11, 1996 we opened Capital Auto Auction of Philadelphia. We now have three big auctions per week held on Tuesdays, Wednesdays, and Saturdays due to the great response in Philadelphia. We are right off of Route 95 at Cottman Avenue. You can’t miss our sign! November 18, 1999 we added our third Capital Auto Auction in Manchester, New Hampshire. We now have auctions weekly, every Saturday, rain, snow, or shine. We look forward to serving our New England neighbors. We are easily accessible to Boston and the vicinity, Route 93N to route 101E, exit 1 on the left. We have vehicles for every budget and need – from family mini-vans, to sports cars, to the occasional boat, camper, and motorcycle. The selection varies from week to week, but there are always good, clean, used cars at excellent prices. The bargains are outrageous!!! We also take vehicles on consignment. We do the advertising!!! We show it off!!! We take the phone calls!!! You sell your car!!! If there is ever a problem with a sale, we at Capital Auto Auction will do everything possible, and fair, to satisfy both the buyer and the seller. Capital Auto Auction is a public car auction…Everyone is welcome. Come and share in the excitement of a live auction!
Kontaktoplysninger
1905 brentwood rd ne , 20018, Washington, USA
- (202)269-3361
- reid@capitalautoauction.com
- www.capitalautoauction.com
4,8
Fremragende
747 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Outstanding
This was such an easy process, from the initial phone call to arrange the pick up of the vehicles to the actual pick up. It was a great experience.
13. juli 2026
Besvarelse fra Capital Auto Auction
We're so pleased to hear that the entire process, from your initial call to the vehicle pick-up, was easy and a great experience for you. Thank you for your positive feedback!
Capital Auto Auction Team is Terrific
The Capital Auto Auction team were customer-friendly and very helpful from the time they contacted me through the pick-up of my vehicle. Upon contacting me, Mel verified the vehicle information and explained the process. She was friendly and thorough. As promised, the tow truck operator, Tony, contacted me regarding the time he would pick-up the vehicle. Tony was on-time, professional, explained exactly what he was going to do, efficiently completed all the steps, including the paperwork, removed the tags, provided me a receipt, explained what to do with the tags, and asked if I had any questions before he left. As important, he was kind, considerate, and a very nice person. Wish more companies had Mels and Tonys on their staff. The best to everyone!
16. juli 2026
Besvarelse fra Capital Auto Auction
We are incredibly grateful for your wonderful feedback! It truly brightens our day to hear about your positive experience with our team, from the initial contact to the vehicle pick-up. We are so pleased that our colleagues provided such friendly, thorough, and professional service. We always aim to make the process as smooth and pleasant as possible, and your kind words affirm that we are succeeding. Thank you for recognizing their efforts and for sharing your appreciation.
Easy with great comunication
15. juli 2026
Besvarelse fra Capital Auto Auction
We are so glad to hear that you found our communication easy and effective. We truly appreciate your wonderful feedback!
I went online to donate my Suburban to…
I went online to donate my Suburban to the Salvation Army on a Thursday or Friday, and the tow truck picked it up the following Tuesday. It was quick and easy.
7. juli 2026
Besvarelse fra Capital Auto Auction
We're so glad to hear that your donation process was quick and easy for you. We appreciate your kind words and support!
Fast response to donation notification.
7. juli 2026
Besvarelse fra Capital Auto Auction
We're so glad to hear about your positive experience with our donation notification process. We truly appreciate your kind feedback.
Courtesy and Gratitude
Everyone I dealt with in the process of making the donation was courteous and expressed gratitude for our auto donation. I didn't know from the outset that other organizations would be involved. I think an overview of the entire process would have been helpful.
14. juli 2026
Besvarelse fra Capital Auto Auction
We truly appreciate your generous auto donation and kind words about our team's courtesy. We value your feedback regarding the process overview and will certainly consider how we can better communicate the steps involved.
Very Considerate
Jose kept me updated, when he would areive to pick up the car. That was really considerate.
The process of donating went smoothly as well!
13. juli 2026
Besvarelse fra Capital Auto Auction
We're so glad to hear that Jose kept you updated and that the donation process went smoothly. Thank you for sharing your positive experience!
Staff was very professional and even…
Staff was very professional and even though he was the only one.
6. juli 2026
Besvarelse fra Capital Auto Auction
We're so pleased to hear that our staff was professional, even when working alone. Thank you for acknowledging their hard work; it truly means a lot to us.
Pick up was easy and the gentleman was…
Pick up was easy and the gentleman was very helpful and kind.
6. juli 2026
Besvarelse fra Capital Auto Auction
We're delighted to hear that your pickup experience was easy and that our team member provided helpful and kind service. Thank you for your wonderful feedback!
Timely pick up and great communication.
10. juli 2026
Besvarelse fra Capital Auto Auction
We're so glad to hear that our communication and timeliness met your expectations. We appreciate your kind words!
It was a great experience from the…
It was a great experience from the first phone to the pickup. Friendly people. Knowledgeable. Great communication. Excellent instructions, just what I needed.
9. juli 2026
Besvarelse fra Capital Auto Auction
We're so happy to hear you had such a great experience with our friendly team and found our communication and instructions helpful. Thank you for your wonderful feedback!
Exceptional Scheduling
Exceptional Scheduling, and completion of necessary documentation, as well as picking up the vehicle in a timely fashion
1. juli 2026
Besvarelse fra Capital Auto Auction
We're delighted to hear that our scheduling, documentation, and vehicle pickup process met your expectations. Thank you for your positive feedback!
Besvarelse fra Capital Auto Auction
We're so pleased to hear that you found our service timely, professional, and friendly. Your positive feedback is truly appreciated!
Everyone who coordinated and scheduled…
Everyone who coordinated and scheduled the donation was organized and clear and began the whole process quickly. The only glitch was that the driver who picked up the car didn’t take the documents I had ready, per the phone calls. Thus I needed to send them the day after—though Capital Auto Auctions folks made that as easy as possible by emailing a FedEx label.
It was a fast and easy process—kudos!
1. juli 2026
Besvarelse fra Capital Auto Auction
We are happy to hear that our coordination and scheduling process was clear and efficient for your donation. We appreciate you bringing the document discrepancy to our attention; we are reviewing our procedures to ensure all drivers are consistent with instructions. We are glad we could make the follow-up easy for you.
Kept us informed about pickup
Kept us informed about pickup, receipt, arrived on time, courteous and congenial.
8. juli 2026
Besvarelse fra Capital Auto Auction
We're so glad to hear that you were kept informed throughout the process, and that our team was courteous and arrived on time. Thank you for your wonderful feedback!
I heard about Vehicles For Change on…
I heard about Vehicles For Change on WTOP and decided that was where I wanted to donate my 73 Corvette. It was easy to complete the donation and my old, but running vehicle was picked up today.
7. juli 2026
Besvarelse fra Capital Auto Auction
We're so glad you heard about us on WTOP and chose to donate your Corvette! We truly appreciate your support and are happy the donation process was easy.
Mostly went Well.
I has some trouble navigating the donation website, so I wound up having to call, and that all went well. I got a call that afternoon, and pickup was scheduled for Monday. I got several more calls from the donation people, and it turned out their system did not know the pick up had been scheduled. Monday came and I got a call that the pickup would not be until Tuesday. Pickup early on Tuesday came and was fast and efficient!
30. juni 2026
Besvarelse fra Capital Auto Auction
We appreciate your feedback and are glad the pickup was ultimately fast and efficient. We understand your frustration with the website navigation and the scheduling confusion caused by our system. We are actively working to improve our internal communication and online experience to prevent similar issues for future donors. Thank you for your patience and for choosing to donate.
Simple & Straightforward
Simple, easy way to donate a car. They took care of everything & were efficient about scheduling & pickup.
30. juni 2026
Besvarelse fra Capital Auto Auction
We're so glad to hear that donating your car was a simple and easy experience. We appreciate you acknowledging our efficiency in scheduling and pickup.
Pickup times can vary
Easy phone contact and instructions, several delays in pickup times due to driver distance and traffic conditions. 3 hours late.
7. juli 2026
Besvarelse fra Capital Auto Auction
We appreciate your feedback and apologize for the significant delay you experienced. We are actively reviewing our dispatch process to prevent such occurrences.
Besvarelse fra Capital Auto Auction
We are so glad to hear everything went well with your delivery. It's wonderful to know our driver provided excellent service.
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