Absolutely awful customer service, Had to chase numerous times to find out where my order was. When they eventually did advise my gates were ready they said I had to wait until they had enough weight... Se mere
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Absolutely awful customer service, Had to chase numerous times to find out where my order was. When they eventually did advise my gates were ready they said I had to wait until they had enough weight... Se mere
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Delivery on time as promised, great customer service, we self fitted following instructions and worked perfectly. A great experience all round, so much so that we fitted a 2nd one.
The fitters arrived yesterday despite torrential rain to fit new gate posts at my property. They were so professional, they removed the old wooden posts and fitted the new metal posts and then the... Se mere
Purchased our metal drive gates from Cannock Gates when they started business in 1983. Four houses later and we have recently purchased another set of driveway gates from Cannock Gates. Great quality... Se mere
Skrevet af virksomheden
Cannock Gates is a renowned UK-based company specializing in the manufacturing and retailing of garden gates, fencing, and other outdoor products.
Established several decades ago, we have garnered a reputation for excellence in craftsmanship, durability, and customer service. Our extensive product range is made from responsibly sourced materials such as aluminium, timber and metal.
Cannock Gates serves a diverse clientele, catering to both residential and commercial customers. Whether customers seek to enhance security, privacy, or aesthetics in their outdoor spaces, Cannock Gates offers tailored solutions to meet their needs. Our products are designed to withstand the elements and endure years of use, providing reliable functionality and aesthetic appeal.
Our company's commitment to quality is evident in every aspect of our operations, from sourcing premium materials to employing skilled craftsmen and utilizing advanced manufacturing techniques. Cannock Gates prides itself on delivering superior products that exceed customer expectations.
Beyond their product offerings, Cannock Gates maintains a strong emphasis on customer satisfaction, providing personalized service and support throughout the purchasing process. Their dedication to excellence has earned them a loyal customer base and solidified their position as a trusted leader in the industry.
Call 01543 462 500 or email sales@cannockgates.co.uk today!
Mill Park, Hawks Green Ind Estate, WS11 7XT, Cannock, Storbritannien
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Besvarelse fra Cannock Gates
The customer service was very good. They accommodated a change we made to the order and when problems occurred they were dealt with efficiently and without much hassle. The major problem was that we had damaged gates delivered to us with replacements being damaged as well. The damage ranged from scratches in the paint work to bends in the gate frame. I imagine they were damaged in transit by the courier used which is a great shame as the process of getting a set of gates we were happy with became rather long winded and spoilt our customer experience.

Besvarelse fra Cannock Gates
Excellent choice, great price and fantastic service from Cannock Gates. Our gates have been up for a while now and look absolutely stunning

Besvarelse fra Cannock Gates
I have noticed that a couple of the small stiles across the gate I can move from side to side

Besvarelse fra Cannock Gates
The gate was made to measure and fitted the frame exactly and after 8 months it still looks great.

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Ordered gate & pair of posts, gate was fine, but 2 hanging posts supplied. Correct latch post supplied but after several weeks & a few chasing phone calls.

Besvarelse fra Cannock Gates
Gates and post were delivered reasonably quick. Gate and post were all solid and nd in excellent condition

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We were looking for a quality 10 ft wide and 3 ft high wooden gates….we were not disappointed…Cannock gates make bespoke top quality products at affordable prices.They arrived very well protected and packed and on the time specified .i would highly recommend Cannock gates

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Besvarelse fra Cannock Gates
We ordered a metal fence which arrived within a couple of days but there were no fixings with it.
I called to find out how to acquire the fittings, and without hesitation, the person who answered the phone said not to worry and she would send them out.
Quite honestly I expected to have to call a few days later to remind them to deliver but they arrived the next day.
Such a pleasure dealing with a company that does what it says. Very efficient and a big THANK YOU from me.

Besvarelse fra Cannock Gates
I bought a gate via ranton Gates on ebay, absolutely no communication as to when the gate would be delivered which resulted in the courier (no idea which company) leaving the gate on the doorstep which could have resulted in the gate being stolen luckily it wasn't. Quality of the paintwork on the gate is poor, it looks like it wasn't prepared properly between coats. Poor servicr

Besvarelse fra Cannock Gates
I cannot be more happier with the service and quality of goods supplied by Cannock Gates.
I had a bespoke order size and my query was dealt with Laura - from the initial email to the very last i cannot fault Laura's care in customer service - prompt, accurate, kind and timely with sincere attention to detail on all of my queries.
I was told the gates would be 3 weeks as it was a special order however all delivered safely within 9 days of order.
The courier was also fantastic with prompt text messages on updates with regards to the time of delivery
I have no hesitation in using this company again and will refer at any opportunity
very thankful that i came across their website and even more thankful for great a great product and great service

Besvarelse fra Cannock Gates
An excellent experience from start to finish dealing with Cannock Gates. Nothing was ever too much for Sophia as we requested a number of quotes due to the superb choice of gates. We chose the Cromwell with added Dog Bars and this was done with no issues.
Installers arrived on time, and did a professional job.
Would definitely recommend a site survey first to review requirements.
Highly recommend this Company.

Besvarelse fra Cannock Gates

Besvarelse fra Cannock Gates
Ordering the gates was easy and the choice of sizes and styles is perfect.
My only complaint was that the courier (XPD) were awful but this was outside of Cannock Gates control.
Its the after sales service that counts when something goes wrong and I have to say the lovely staff at Cannock Gates did everything they could to sort it out and even offered to send a 2nd set of gates out to ensure i got them.
Really very happy with Cannock Gates. The quality of product, price and after sales service are fabulous.
Highly recommended.
Ordering was easy to complete and our garden gate came well within the estimated delivery time. The gate and accompanying parts are sturdy and well made. I have noticed a tiny area of rust on the gate catch already and, although the gate has been treated with several coats of Sadolin it has swelled in the recent extremely wet weather and is proving difficult to close now. I guess that's to be expected given the conditions we're exepriencing currently and I fully expect it to revert to normal when things dry out a little!
Excellent service. The gate is solid and was fitted really easily. Price was excellent too. Been looking for a gate for a long time and the choice from Cannock was the best. Highly recommend
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