Closs & Hamblin Anmeldelser 

4.151
TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Have used this company several times before. Good quality stuff - I mainly get kitchen accessories - and a fairly wide choice in most areas. There is a particularly good range of William Morris goo... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

Visited the Brighton store for the fourth time today. The last three occasions I have visited this store I have been dealt with the same staff member who has incredibly poor customer service skills. S... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

on ordering a pair of curtains a little hiccup with the payment (my fault). They kept me informed with the purchase, every step of the way with updates second to none. The curtain quality was excel... Se mere

Bedømt til 5 ud af 5 stjerner

Order received two days after ordering. Error with duplicate payment my end and they responded and sorted out straight away. Curtains were well packaged and great quality. Could not fault the service.... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Gardinproducent og -leverandør
  2. Gardinbutik
  3. Butik med udstyr til vinduesbehandling

Skrevet af virksomheden

A proud British retail company with over 90 years of experience. With expert technical product knowledge in furnishing fabrics, made-to-measure curtains, blinds and shutters, we are always looking to support and assist our customers with the best advice to make their finished products absolutely amazing.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

4 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(4.151)

7 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Curtains

Just to say. A very big thankyou. I only ordered my Laura Ashley Curtains yesterday, they came today. They are amazing. The quality is excellent. They are even nicer than the Internet photos. I am totally Sooooooo pleased with them. Next time I want Curtains, I will definitely be shopping with you.Thankyou.

1. september 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Lovely company

I have always found C and H an excellent company to deal with. Orders are completed and delivered well packed and in good time. I just wish you hadn't reduced the size and range of your Guildford Branch!

2. september 2022
Bedømt til 4 ud af 5 stjerner

I buy my dyes from C&H because they…

I buy my dyes from C&H because they have such an extensive colour range and they are always accurate excellent for dying lace

15. august 2022
Closs & Hamblin-logo

Besvarelse fra Closs & Hamblin

Thank you so much for your feedback, we're thrilled you found product you're happy with. Could I please ask why you decided to rate us only 4 stars? Is there anything we can improve?

Bedømt til 5 ud af 5 stjerner

I had a query about postageRefreshing to get charming help over the phone

I had a query about postage. I wasn't happy that because of living in the Western Isles I had to pay quite a lot of postage. I wondered if they could waive the postage because on the website it did clearly say free postage throughput the UK if spending over a certain sum.
I spoke to a young man whom I think was a trainee. He was polite and passed me over to Michelle (I think). She called the supplier to see if the product was available and then called me back. She and the trainee were so charming and keen to help that I did go ahead with the order, even though they said they could not waive the postage because of dealing with a supplier. I thought this was reasonable. However I think the website is misleading in saying that postage is free for the UK because clearly not always for non mainland.

25. august 2022
Bedømt til 5 ud af 5 stjerner

New curtains

Great service and variety of products available in Eastbourne. Very helpful staff.
Fast and easy to order on line.
Minimum order value for free postage but if you sign up for news letter that covers mail cost.

31. august 2022
Bedømt til 3 ud af 5 stjerner

I only received one roll of wallpaper…

I only received one roll of wallpaper though I ordered and paid for three. However, you identified the problem and I am awaiting the 2nd part of the delivery.

23. august 2022
Closs & Hamblin-logo

Besvarelse fra Closs & Hamblin

Sorry to hear you had issues with your shopping, and thank you for reaching out to us - we're happy we can help you resolve it!

Bedømt til 3 ud af 5 stjerner

Delivery options

Would like to have been able to have the goods delivered to my local store for me to collect for free delivery. This option was not showing at check out on your website.
Also the item should be dispatched from warehouse/store within 24 hours of order being completed.

23. august 2022
Closs & Hamblin-logo

Besvarelse fra Closs & Hamblin

I appreciate your feedback and understand why this might not be ideal. Sadly, we don't offer free delivery to the store, as we still have to pay for the postage for the items mandated by our supplier. That's why we offer home delivery, for your convenience. I'm sorry the items weren't shipped as soon as you expected, this could be out of our control as we do work with suppliers who process some of the orders. I appreciate your concern and we hope to leave better impression next time you shop with us.

Bedømt til 5 ud af 5 stjerner

Blind shut out the sunlight very well.well…

Blind shut out the sunlight very well in our bedroom keeping room cooler. Very helpful lady at Brighton when DHL miss delivered the blind.

22. august 2022
Closs & Hamblin-logo

Besvarelse fra Closs & Hamblin

Hello Anne, thank you so much for your review. We're thrilled you're happy with your purchase, hope to see you again

Bedømt til 1 ud af 5 stjerner

Been told curtains are delayed

Been told curtains are not coming direst from c and h after I had placed order. Just received an email now from supplier to say due to present situation they will be delayed. We will wait and see.

22. august 2022
Closs & Hamblin-logo

Besvarelse fra Closs & Hamblin

Hello Louise, thank you for your review and I'm sorry you experienced issues with the delivery. As your item is a special order product (not available in our physical stores) we had to order it from the supplier, this is explained in our Terms & Conditions. Sadly, we don't have a control over suppliers deliveries, but we do ensure the deliveries arrive in time specified unless they experience an issue outside of our control. I appreciate it's not what you were hoping for and we truly hope you'll love your new curtains and we will be able to make a better impression next time you shop with us.

Bedømt til 5 ud af 5 stjerner

Looking for curtains

Looking for curtains - just not sure where to search. Approached by a really helpful member of staff who asked a couple of questions, pointed out those applicable and also that some were on sale and some not. Success was so much faster. Came away very happy.... and they look perfect.

19. august 2022
Closs & Hamblin-logo

Besvarelse fra Closs & Hamblin

Thank you for your review, we're very happy you found our products and customer service helpful. Hope to see you again soon

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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