Prior to taking out a new mortgage with The Cambridge we paid off a lump sum of what was owed, as agreed. I was surprised to see that the amount then taken for the first instalment of our new mortgag... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Unlike some of the bigger mortgage lenders, I have always found The Cambridge Building Society to be one of the more friendly societies….a lender for the people. I've recently had a change in circumst... Se mere
From our first call to the Cambridge Building Society to the final one when our re-mortgage was completed, the service they provided was top class. Our mortgage adviser Emerson was extremely helpfu... Se mere
Very disappointed that this company let us pay £275 for a valuation on a flat that has fully remediated cladding but no EWS1 form yet (wait times for this are long). They knew this before the valuatio... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
The Cambridge is an independent, mutual society which has been integral to the community for 175 years. Our purpose hasn't changed since 1850 and it won't for years to come. We help people have a home and provide a safe place for people's hard-earned savings. When you choose to save or take out a mortgage with us, you become more than just our customer – you become a member of The Cambridge. This means you have a say in how we are managed and how we choose to give back to your community.
Kontaktoplysninger
51 Newmarket Road, CB5 8EG, Cambridge, Storbritannien
- 0345 601 3344
- thecambridge@cambridgebs.co.uk
- www.cambridgebs.co.uk
2,9
Middel
29 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Avoid ! Awful service
Avoid !! Awful service. Have regular savings which they not willing to increase rate like so many other building societies do. Went to open another savings account and screen just keeps coming up with error codes. They can't be bothered to call or email me. Lazy unprofessional. Would not recommend.
27. september 2022
Uopfordret anmeldelse
I must recommended your entire team at…
I must recommended your entire team at the Bar Hill branch.
Particularly Ali who went above and beyond recently with help and advice regarding my mother's bereavement affairs.
Ali showed genuine concern and provided us with the best advice. Very much appreciated by us. Thank you.
Chris. France.
26. juli 2022
Uopfordret anmeldelse
Amateurish and Unhelpful
A 3 year bond in conjunction with my grandson is soon to mature. At rather short notice I have received a letter concerning options on maturity. One option being to ring to discuss what options are available. The letter emphasises that it is helpful to discuss matter with a "Savings Expert". The letter goes on to say "contact us today" Rather surprised on ringing Cambridge to be told that the letter is a general letter not relevant to the bond and that it is not possible to discuss this via a phone call.
Also tried live chat which is not working and neither is feedback at the end of a phone call.
13. juni 2022
Uopfordret anmeldelse
A great bank
A great bank, and the staff are very polite and helpful.
4. marts 2022
Uopfordret anmeldelse
Rescued by Customer Services
I made the mistake of handing two large Cambridge Building Society cheques into the Post Office to credit my bank account. Two working days later they had not arrived even as a pending transaction. All I had from the Post Office was a slip saying I had used their service! Customer Services at Head Office responded to my request for help within the hour and arranged not only to stop the cheques but then to transfer the funds to my account direct. I had not known they could pay direct and a new counter clerk at a local branch was to blame for that. Absolutely outstanding service and now I can sleep tonight.
11. januar 2022
Uopfordret anmeldelse
Arrogant staff a big problem!
Had to call this company today due to a company issue; i have never in my life been spoken to in such an obnoxious arrogant manner by the female who answered the call. I was so angry i hung up the phone. There are ways of speaking to people and this is not it; training needed Cambridge; urgently!
13. maj 2021
Uopfordret anmeldelse
Cambridge Building Society Shelford
Cambridge Building Society Shelford. This is a wonderful building society. helpful staff and great products. I recently opened up two accounts here with the help of a staff member named, Helen. A patient kind lady, who was well knowledge on all accounts. She explained things thoroughly to me, as I can be a little slow on the uptake. She is a credit to the company and will recommend this branch to all my friends and family.
15. april 2021
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.