Options available were given upfront. The loan officer that handled my request was very polite and efficient. Request was processed quickly and without issues. The loan processor was efficient and ple... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
As a senior, one without a computer and one who never mastered using a computer. I felt lucky and blessed to have Paul Torres answer my call to Button. He was knowledgeable, kind, patient and... Se mere
Virksomheden har svaret
They were fantastic! Very nice and quick. I love how they kept me updated. And everyone that helped me were super nice and very helpful. They answered all my questions. I recommend them to everyone!
Ron was very helpful, courteous and very professional. He addressed all of my concerns, making the process very painless and quick.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Making Financial Independence Possible. HELOCs, HELOANs with easy approvals and quick funding.
Kontaktoplysninger
1851 East 1st Street, 92705, Santa Ana, USA
- 877-8-BUTTON
- homeequity@buttonfinance.com
- www.buttonfinance.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 44 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Two really happy customers
We have dealt with several lenders in the past couple of years. Our recent experience with Button Finance has been by far the best experience we have ever had with a lender. This is especially true due to the care and professionalism of two of their people; Patrick Johnson and Brittany Knaak. We would recommend this company and Patrick to anyone seeking a mortgage of any kind.
James Baer is an excellent Loan…
James Baer is an excellent Loan Officer.
He walked me thru the entire process from our first conversation thru loan approval and informing me my loan had been funded and to expect the proceeds within 24-48 hours.
James Baer called me and we started…
James Baer called me and we started putting together a HELOC. He was so helpful and informative that it seemed to go so effortlessly that within a 10 day period it was complete. James wasn’t pushy. He was very polite and patient with me and that made my experience with Button finance such a positive one.
Thank you James and thank you Button finance!
Rebekah Engblom
Hard pass/unprofessional
I questioned the upfront 5% loan fees (that’s not the rate, that’s the fees!) they didn’t mention up front when I was pricing loans….i received a very snide response from Button.
While I certainly appreciate sarcasm, getting an insulting & obnoxious response when I’m drowning in calls/texts/emails from agents might not be the best way to win biz. Just a thought.
Button Finance lures people in by…
Button Finance lures people in by advertising loans with low interest rates, but the actual experience has been extremely frustrating and feels deceptive. After applying, they take a long time to approve loans, only to turn around and deny them after charging customers an appraisal fee. They promise reimbursement if the loan amount is over $250K, but when denied, they repeatedly stall on refunds—saying “it’s under process” for months without resolution.
This behavior wastes time, money, and trust. It feels like a scheme designed to extract appraisal fees rather than truly help customers. I’ve been dealing with this for 2+ months, and the lack of accountability is unacceptable.
Be very cautious if you choose to deal with Button Finance, particularly with representatives like Sunday Randolph and Sean Wilson. Customers deserve honesty and transparency, not endless runarounds.
If need more proofs I can send the email thread going on from june 6 with them , today Aug 20 still no refund
Bo Lucas is your guy!
Bo Lucas was terrific and on point to work with and if it wasn't for him I would not have moved forward with the loan. Thank you Bo! No matter what my questions were Bo listened and talked me thru everything and trust me, I had lots of questions for him.
Even after the loan processed Bo followed up to make sure everything was completed to my satisfaction.
It was great working with you Patrick…
It was great working with you Patrick Johnson he was quick to respond to any questions I had, and he got the job done.
Five Stars is Not Enough!!!
Button Finance is amazing! Patrick worked to get my family what they needed. He was honest and provided suggestions based on our needs. The entire process was extremely efficient. After signing paperwork, once the loan went through, he contacted me to discuss next steps with my HELOC as well as future options. I am so grateful for the whole team for helping my family.
It was great!
It was great, as Patrick was with us through every step of the process.
HELOAN on Investment Property
James Baer was my loan officer for our HELOAN on an investment and he was the biggest help through the whole process! He answered all of my many questions and was patient and helpful the whole way through. He ended up getting us the best option in exactly the loan we were hoping for. I guarantee we would have not found what we were looking for without James and Button Finance’s lending. Ron Monninger in underwriting was also a huge help and was great to work with. Thanks to the whole Button Finance team we are getting our next investment property! We will definitely be back again for our next loan. Thanks!!!
Great company to do business with
Patrick was knowledgeable, friendly, and worked hard for my business. He made the process painless and set us up for success. Great company, easy to work with, very communicative, and I would do business with them again!
Heloc loan
I worked with Patrick (and Ron) both were prompt to answer any questions I had. After being told by a few banks after sending in paperwork that I wouldn’t be approved for a heloc, I was hesitant, but they delivered. It was a seamless process and these guys were great! I had no issues and even accommodated my schedule to get the papers signed.
This was the first time I did a heloc…
This was the first time I did a heloc loan and I was nervous about it. Chandler was very helpful and really took the time to explain the process to me. (Several times!) her patience and willingness to go over things repeatedly with me in a way that made me feel like I was in good hands! After I qualified, Neyali took over and was equally patient and reassuring! It went smoothly and I am glad that I went through with it!! I feel like both of these women went above and beyond with their compassion and professionalism and knowledge. I am thankful that I had these women guiding me through this process!
This is a real financial company…
This is a real financial company providing fair home equity loans. Working with Brandon and Ron during the loan process was great. They were always available when I called and sent text messages or emails. They were very thorough and patiently explained each part of the process. I recommend this company
Great overall experience
Great overall experience. The team worked very fast and diligently throughout the whole process. Chandler Buss was an excellent loan officer.
i had to drop a different company and…
i had to drop a different company and lost $300 and 2 months. this company was able to get it done in 2 weeks with no headache.
Brandon McDaniel was great helping me…
Brandon McDaniel was great helping me with my Home Equity loan. He was very helpful, professional and quick response to my text and emails. I will highly recommend Button Finance CO to my family and friends anytime!!! Thank you for your efficient work and making this process quick and smooth for me!!!

Besvarelse fra Button Finance, Inc.
Effective communication
I was dealing with Mr Brandon to get all documents needed to process my loan request and he was very efficient and effective
He was very responsible, attentive and respectful with the entire process
Even though he transfer me with the loans officer he was still pending of the entire process all the time

Besvarelse fra Button Finance, Inc.
Lack of information led to poor experience
Everyone was nice but the person initiating the loan did a really poor job of letting me know what to expect all the way through the process. He was in such a hurry to close the loan before the end of the month that I was given almost no information about how funds were going to be sent, no information about what to expect at closing, nothing.
ETA: Now they're harassing me via phone calls and texts to change my review. The agent I worked with sent me a series of mildly snarky texts and now the branch manager is calling multiple times in a row and texting me as well.
Exceptional service
Brandon was incredibly responsive and helpful when I had a questions about my loan. He went above and beyond to resolve any issue that I had. I was blown away by the exceptional service I received. Brandon was friendly and patient with me making this process easy for me. I highly recommend Brandon, you will not regret it.

Besvarelse fra Button Finance, Inc.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







