Options available were given upfront. The loan officer that handled my request was very polite and efficient. Request was processed quickly and without issues. The loan processor was efficient and ple... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
As a senior, one without a computer and one who never mastered using a computer. I felt lucky and blessed to have Paul Torres answer my call to Button. He was knowledgeable, kind, patient and... Se mere
Virksomheden har svaret
They were fantastic! Very nice and quick. I love how they kept me updated. And everyone that helped me were super nice and very helpful. They answered all my questions. I recommend them to everyone!
Ron was very helpful, courteous and very professional. He addressed all of my concerns, making the process very painless and quick.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Making Financial Independence Possible. HELOCs, HELOANs with easy approvals and quick funding.
Kontaktoplysninger
1851 East 1st Street, 92705, Santa Ana, USA
- 877-8-BUTTON
- homeequity@buttonfinance.com
- www.buttonfinance.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 44 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Exceptional service and fast closing!
My experience is exceptionally well with Button Finance.

Besvarelse fra Button Finance, Inc.
A+++++
Easy, smooth process, excellent company and staff to work with

Besvarelse fra Button Finance, Inc.
Alan Carpenter was amazing
Alan Carpenter was amazing! He did lots of due diligence and was able to find me financing when no one else was able to help. He was actually able to find an option that exceeded my needs, by far! Thanks Alan.

Besvarelse fra Button Finance, Inc.
Smooth, Stress-Free Loan Experience!
We had a great experience obtaining our loan through Button Financial. Jomari and Nayeli were absolutely wonderful to work with — professional, responsive, and very knowledgeable. They kept us informed every step of the way and made the entire process smooth and stress-free. We truly felt supported from start to finish. Highly recommend Button Financial and their amazing team!

Besvarelse fra Button Finance, Inc.
Responsive
Responsive, professional, Personable and very Punctual.

Besvarelse fra Button Finance, Inc.
Brandi was amazing with helping me get…
Brandi was amazing with helping me get everything we needed for the loan to close. Made the entire process super easy.

Besvarelse fra Button Finance, Inc.
Eric and Brittany are great
I am very impressed with the customer service and how easy the loan process was. Eric Portley was great. He answered all my questions promptly and listened to my needs. Brittany Knaack was also very helpful and was kind and efficient. I had an issue with my account number so there was a delay in my funding. I told Eric. He put my mind at ease. Brittany and Eric reached out to the appropriate person, Kayla, to get the numbers straightened out. She was also kind and efficient. Even with hiccups, that was no fault of theirs, they got everything done and with kindness. Good customer service is hard to find. So often you call a company and have to wait through machines and get the run around with no solid answers. Not them. If they didnt have the answers, they reached out promptly and got back to me. The process was easy and it was so pleasant to work with people who care.

Besvarelse fra Button Finance, Inc.
5 star experience!
Jomari Bello and the rest of the team at Button Finance did an amazing job helping us with our loan. Everyone was super knowledgeable, friendly and eager to help! I highly recommend Jomari and the Button Finance team!

Besvarelse fra Button Finance, Inc.
Broke It Down
My loan officer was Sunday R.
When I was first contacted by Sunday, she asked me my reason for wanting to do another re-fi.After getting the particulars of my current loan, she pointed out the advantages of what Button could offer me. She broke the finance lingo down to where it made sense to me. She then asked me other questions about my financial situation. She pointed out the SBA loan i got during the pandemic, did not offer the best of terms, and for a few $1000 more, I could pay it off early, and save a considerable amount in interest paid over the full term of the loan. Like the title says, "she broke it down" to where it made sense to me. She was always professional and curtious in our conversations. Sunday R. is top shelf in my opinion.

Besvarelse fra Button Finance, Inc.
My transaction was handled with…
My transaction was handled with professionalism and courtesy. I was very happy with the final outcome and appreciate solicited advice.

Besvarelse fra Button Finance, Inc.
The team at Button Finance made the…
The team at Button Finance made the whole process extremely quick and easy. Everyone I came in contact with treated me like family. Being someone who hates paperwork and gets lost in lingo very easily, the whole team made everything so understandable, and held my hand every step of the way. Amazing team!!!

Besvarelse fra Button Finance, Inc.
I appreciated working with Brandi
I appreciated working with Brandi, who helped me from start to finish and provided regular updates. Her knowledge and assistance ensured a smooth process, and I'm grateful for her support.

Besvarelse fra Button Finance, Inc.
Brandi was great
Brandi was great. She patiencely explained all the steps and options. No pressure. I think she is the woman that Looking Glass wrote the song about if you were alive in the 70s

Besvarelse fra Button Finance, Inc.
Ben was great to work with.
Ben was great to work with.
He made the process easy to navigate.

Besvarelse fra Button Finance, Inc.
I did not know my loan had been transferred...
I did not know my loan had been transferred until I received a request for payment from Shellpoint. I noticed that principal was not included in the requested payment. I called Shellpoint and talked to a young woman. When I asked her if this was an interest only loan, she answered in what I considered a rude tone and said yes. She explained more, in a way that I felt she was thinking I was stupid for asking about that. I searched for 2 hours in my paperwork from Button Finance, and could not find anything that described my loan as interest only. I contacted Button Finance and they confirmed that this was an interest only loan. I am not happy how this situation was handled. I had explained to Patrick Johnson from the beginning of our conversation that my top payment I could afford would be $600. I was including a principal payment in that amount. But now my interest only payment is $660 and I have to add a principal payment to that each month. I did not receive my Notice of Servicing Transfer from Button Finance until Nov 13, 2025, even thought the loan transfer occurred 9/10/25. I did not receive the Welcome Package within 15 days of the loan transfer as described by Patrick Johnson.
I also don't appreciate how Shellpoint answers the phone with the statement "this is an attempt to collect a debt" as if I'm behind in my payments.
So no, this has not been a good experience.

Besvarelse fra Button Finance, Inc.
Refinance
Hello, my name is Francis and I want to sincerely thank Victoria and Michael Calvachi and the entire team for their outstanding and dedicated work. We are very grateful for the service and help they provided. Thank you so much and God bless you!

Besvarelse fra Button Finance, Inc.
Very professional
Very professional, thorough and helpful. Patrick was also knowledgeable about the loan process and answered all my questions correctly. The timeline from start to the loan approval process to me receiving the funds was accurate.

Besvarelse fra Button Finance, Inc.
Ben Reich and Nayeli Victoria were there to help…
Ben Reich and Nayeli Victoria were there to help with the plan that was right for us!
They always took our call and answered our questions promptly! We highly recommend them! They are an asset to your company!
Tks again,
The Driggers Family

Besvarelse fra Button Finance, Inc.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







