We raised a concern as parents regarding our three-year-old daughter's intimate personal care. Our request was initially acknowledged and accepted, only for that position to later be reversed... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Brilliant staff, very friendly, understanding and helpful. My child has come a long way with learning since being at busy bees.
Virksomheden har svaret
Very friendly staff even the kids where very welcoming towards my child which was great and staff are very helpful
Virksomheden har svaret
Very kind, welcoming staff that have the children's best interest at all times.
Virksomheden har svaret
Virksomhedsoplysninger
Om Busy Bees Nurseries - Busy Bees in Glenrothes
Skrevet af virksomheden
Busy Bees Nurseries is the UK's leading childcare and nursery provider with 390+ exceptional nurseries across the UK and Ireland.
Founded in 1983, we've always believed in giving children the best start in life. We go beyond Government standards to provide your child with a range of diverse experiences and activities to support them on their learning journey - offering rich learning opportunities and warm, caring environments that parents and children love.
With 40 years of experience guiding our understanding of what children and families want, we remain committed to providing children with the best start in life and look forward to welcoming children and parents to experience the Busy Bees difference with a nurturing and supportive environment fit for generations to come.
Kontaktoplysninger
1 Cos Lane, KY7 4AH, Glenrothes, Fife, Storbritannien
- 01592750501
3,1
Middel
4 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 47 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We raised a concern as parents…
We raised a concern as parents regarding our three-year-old daughter's intimate personal care. Our request was initially acknowledged and accepted, only for that position to later be reversed.
We were then told that our request was considered "discriminatory under the law". When we asked for clarification of the specific law or legal provision being relied upon, this was not provided in the subsequent review response.
As parents, we were very disappointed with how our concern was handled and ultimately lost confidence in the nursery as a result.
I would encourage other parents to consider whether they feel their own concerns and wishes regarding their child's personal care would be listened to and handled appropriately.
This review relates solely to our experience of how the matter was handled by the nursery and management.
23. september 2026
Uopfordret anmeldelse
Besvarelse fra Busy Bees Nurseries - Busy Bees in Glenrothes
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. We take all concerns seriously and would welcome the opportunity to speak with you directly to better understand what happened and discuss your experience. Please contact us at customercare@busybees.com at your convenience. Busy Bees
Great Nursery
Very friendly staff even the kids where very welcoming towards my child which was great and staff are very helpful
18. februar 2026
Besvarelse fra Busy Bees Nurseries - Busy Bees in Glenrothes
Dear Lisa Milligan, thank you for taking the time to review Busy Bees Nursery in Glenrothes. We are really pleased to hear about your positive experience at nursery and very much appreciate having you as part of the Busy Bees family. We’re grateful for your trust and the opportunity to provide your child with the best start in life. Best wishes, Busy Bees
Brilliant staff
Brilliant staff, very friendly, understanding and helpful. My child has come a long way with learning since being at busy bees.
22. september 2025
Besvarelse fra Busy Bees Nurseries - Busy Bees in Glenrothes
Dear stuart hatch, thank you for taking the time to review the nursery. Providing children with the best start in life is of paramount importance to Busy Bees. Best wishes, Busy Bees
Very kind
Very kind, welcoming staff that have the children's best interest at all times.
25. april 2024
Besvarelse fra Busy Bees Nurseries - Busy Bees in Glenrothes
Dear Nikita Mains, thank you for taking the time to review Busy Bees in Glenrothes. Providing children with the best start in life is of paramount importance to Busy Bees. We are thrilled with the review score that you have left us. Best wishes, Busy Bees
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