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Busy Bees Nurseries - Busy Bees at Newbury Anmeldelser 

2
•
TrustScore 3 ud af 5

2,9

Børnehave
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Lokation

Skift lokation

Monks Lane, RG14 7TD Newbury, GB

•
01635524832

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Virksomhedsoplysninger

  1. Børnehave
  2. Dagpasningstilbud
  3. Daginstitution
  4. Planteskole
  5. Førskole

Om Busy Bees Nurseries - Busy Bees at Newbury

Skrevet af virksomheden

Busy Bees Nurseries is the UK's leading childcare and nursery provider with 390+ exceptional nurseries across the UK and Ireland.

Founded in 1983, we've always believed in giving children the best start in life. We go beyond Government standards to provide your child with a range of diverse experiences and activities to support them on their learning journey - offering rich learning opportunities and warm, caring environments that parents and children love.

With 40 years of experience guiding our understanding of what children and families want, we remain committed to providing children with the best start in life and look forward to welcoming children and parents to experience the Busy Bees difference with a nurturing and supportive environment fit for generations to come.

Kontaktoplysninger

  • Monks Lane, RG14 7TD, Newbury, Storbritannien

  • 01635524832

2,9

Middel

TrustScore 3 ud af 5

2 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 40 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,9

Alle anmeldelser

(2)

557 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

Awful Ofsted report, no open communications & constant room closures

We've used Busy Bees nursery for our three children over the past 8 years and in the past few years the standard has declined significantly, to the point now they have basically failed their latest Ofsted inspection (search Ofsted for Busy Bees Newbury) which was even covered in the local press (search Busy Bees Newbury Weekly News).

Communication from Busy Bees central management is basically non-existent with no attempt to openly discuss and share their plans to improve. Ofsted required some 'Next Steps' to be addressed by the 5th June. Have they done anything? Have they shared their progress and been open with parents? Not at all. Management are interested in profits and making money, not providing an appropriate level of care and service or supporting their centre staff.

This awful Ofsted report also comes after months and months of 1 or 2 days a week of closure to various nursery rooms due to 'shortage of staff', often notifying parents at 17:30 the day before their child won't be able to come in the following day. Totally unacceptable and a breach of contract to provide a regular level of care. I would avoid these nurseries at all costs.

7. juli 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Disappointing

I have been disappointed with the level of care for my son recently. On two occasions we were told to pick him up because he had a rash and point blank told that they would not allow him to stay at nursery despite the doctor having told us that the rash was viral and not dangerous to the other children. Then today we were two minutes late for breakfast and they would not allow him to have anything. This is a toddler and I do not believe that it is right to deprive him of food! We live the other side of Newbury and have to negotiate the rush hour traffic to get there. I had tried to phone when en route to ask for some breakfast to be kept back for him but as usual there was no answer. He has been struggling with sleep regression and so we have allowed him to sleep as late as he needs to, however being 2 minutes late for breakfast should not be a problem.

11. marts 2024
Busy Bees Nurseries - Busy Bees at Newbury-logo

Besvarelse fra Busy Bees Nurseries - Busy Bees at Newbury

Dear Lucy Vencatasamy-Jones, thank you for taking the time to review the nursery. At Busy Bees, we aim to provide the best start in life for every child in our care. We understand that your issues above were also raised with the Centre team and have subsequently been addressed. If you require any further assistance, please email us at enrolments@busybees.com. Best wishes, Busy Bees

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