The whole self-build experience can be quite overwhelming. The funding is just one aspect of that. What BuildStore did for us was support and explain the whole process through. The portal is gr... Se mere

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
So far so good. Our dealings have been with our Account Manager Jen, who is quite possibly the chirpiest person to have ever left me a voicemail. Our case manager Stuart, has been professional through... Se mere
Virksomheden har svaret
Having had a 5 year wait for planning we reached out to BuildStore to help with arranging finance. From the moment we were introduced to Attila he was so reassuring and patient in explaining all the o... Se mere
Spoke with a couple of ‘linked with estate agent’ advisors who were not offering much more than comparison sites for £600+ StuartN from BuildStore gave a service full of value where he found a so... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Experts in Self Build, Renovation & Custom Build | We turn Homeowners into Homebuilders | Specialists in Land, Mortgages & Insurance, and Project Support
Kontaktoplysninger
8 Houstoun Interchange Business Park, EH54 5DW, Livingston, Storbritannien
- 0345 223 4888
- enquiries@buildstore.co.uk
- www.buildstore.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
All positive experience over 2 years…
All positive experience over 2 years from application to the final stage funds release. Professional, efficient service and friendly guidance through the complicated process of financing self-buid project.
Customer Service
We have been dealing with the team at BuildStore for over 2 years on our project, we have found the team to be knowledgeable and helpful in guiding us through the process & advise on products to ensure our project remained compliant at each stage and we would not hesitate to use them again.
They go the extra mile...
They go the extra mile and can be relied upon when unexpected delays or issues occur, or deadlines are approaching and things need to happen quickly.
Andy Lochrie in the Stage Release team has been especially helpful, particularly given the Pandemic.
Would definitely recommend BuildStore for any future projects!
Customer Service
Great experience so far - especially Claire Graham who has been quick to respond and very helpful.
A first rate service from beginning to end
The whole selfbuild mortgage process is anything but straightforward. But from the initial conversation with my advisor through to my own personal underwriter at Buildloan I have been patiently guided through the whole process. At every step I felt assured that the advice and guidance was tailored specifically to my personal circumstances. All aspects were dealt with in a very time efficient manner despite the challenges of the COVID-19 situation. I would have no hesitation at all in recommending Buildstore/Buildloan for your selfbuild mortgage. Thank you Stuart and Michael.
Helpful knowledgeable staff
Helpful knowledgeable staff. Prompt service.
Claire Graham - Excellent Customer Support Agent
Excellent to deal with and Claire Graham our agent was terrific. Nothing was too much trouble for Claire and she was cheery and kind on the phone.
Happy customer
Always responded to queries in a timely manner even during the pandemic with clear to understand instructions. The whole process was much smoother than I had anticipated. Great overall service
Very helpful
Very helpful, would definitely recommend.
I've been dealing with Claire Graham from the start and she's been nothing but helpful!
Great service
From initial contact to completion the service was nothing short of excellent. All stages explained and made very easy to understand.
I just wanted to take the time to write…
I just wanted to take the time to write a review as the service I have received from Claire Graham has been absolutely flawless. Not only has she made the process very smooth and effortless she has been over and above helpful. I can't recommend your company and staff enough as in a stressful time building a house and the current climate all the stresses have been eliminated by the outstanding service i have received. Kindest regards Christopher Currie
Buildloan - The LEAST stressful part of our self-build project
We chose Buildstore and then Buildloan to fund our self build. We’ve never done anything like this before. From first contact to the over the phone assessment to discuss our situation, and agreement of the funds required, we have felt the service has been personal, having the same point of contact during the application stage was so helpful. The process has been explained throughout. The interest rates are competitive and variable so have recently gone down. Moving on to the stage release, this has been the least stressful part of the whole build, there isn’t a lot of paperwork and the turnaround between sending the stage release form to having funds in our account have been 5 days or less (even during COVID-19 restrictions). Thank you to the stage release team, Claire has now explained the final retention payment process so we are looking forward to a couple of months time and having a completion certificate in our hands in order to get this. Big thanks to Buildstore/Buildloan.
Very good service for self build project in Essex
Very good service, even though self build mortgages are much more challenging products. Nothing alike standard residential mortgages. Claire was great dealing with our case, we were supposed to have a valuation instructed just when the lock down started but with both our efforts found a way of getting funds released. Very pleased with the outcome.
Good company to deal with
Good company to deal with, made things easy and quick response to emails were a big plus. Would use again for sure
Good communication and excellent…
Good communication and excellent efficiency were applied in all departments. I was very pleased with the assistance provided during the application stages. I would highly recommend BuildStore.
Assistance has always been on hand…
Assistance has always been on hand throughout the process and communication excellent.
Build Store all round best in class
In normal market Build Store would have been quick & efficient in looking after the stage release payments on our self build, but given they are dealing with this in the Lockdown it's really impressive. We have our site insurance and warranty through them, and all part of the business have been outstanding. Highly recommend
Good customer service even during covid…
Good customer service even during covid 19. Great comms
Exceptional customer service
Very impressed with the level of service I received from Claire. She went above and beyond in her response time, effort, and care, in order to help me with my request. I was worried that the current situation with Covid-19 would slow down our request but Claire made sure that it didn’t. Thanks so much!
Funding Brokerage
We're house builders and have used Build Store/Loan for initial development finance and subsequently due to time overruns re-finance. Mike Cartwright is a guy who knows his business and the market he deals in - ably supported by his assistant Karin Smith. Importantly he is honest and reliable and works hard to push deals through within what are often difficult circumstances and limited time scales. We can therefore unreservedly recommend Mike and his company if you require property/development funding. Phil. Principle Homes Limited
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
