Package was delivered on time. One substitution had to be made and my recipient was very happy with it. Receiving a personal response when I had a question was much appreciated. I will definitely ord... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was delighted to have found Brown Paper Packages online. All the other gift options for delivery seemed to have edible goodies that are loaded with sugar. I wanted to send a healthy treat to a frie... Se mere
Virksomheden har svaret
I ordered a Build a Box for my sister’s birthday and was really impressed with the excellent service I received. The company kept me updated on the progress of my order and were very responsive to my... Se mere
Virksomheden har svaret
I love the product choices - sustainable, thoughtful, and unique. However, there were issues with the website as it kept getting stuck or refused to load. The user flow only allows you to add items to... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Gift & Care Package Company
Kontaktoplysninger
April Cottage, Maidenhead Road, SL69DF, Cookham, Storbritannien
- 07703045491
- support@brownpaperpackages.co.uk
- www.brownpaperpackages.co.uk
4,7
Fremragende
217 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The gifts arrived promptly and I was…
The gifts arrived promptly and I was told they were lovely
6. februar 2025
Besvarelse fra Brown Paper Packages
Thank you Jackie for taking the time to write a review. I'm so glad your recipient enjoyed their gifts.
Great online gift parcel service, ordered a few times now successfully
Very satisfied with their service and gifts. I remember getting their first parcel during the pandemic and since I’ve ordered several packages. The latest one was a success again. This time I ordered it from abroad, and again so happy with their website and how I can choose the items myself. Nice products and a very quick delivery. Would highly recommend this online gift delivery.
23. januar 2025
Besvarelse fra Brown Paper Packages
Hi Saskia - I'm so pleased you have enjoyed sending each and every box. We are thrilled to have your custom.
The miscarriage package was well…
The miscarriage package was well received. I couldn’t see what was in it as it was sealed so cant comment on the quality.
I’ve given 4 stars as I messaged your company about the contents and never received a reply.
3. december 2024
Besvarelse fra Brown Paper Packages
Hi Jayne - I'm so sorry you didn't receive a response from your message. Occassionaly these end up in a Junk folder but it's still very rare they are missed. My apologies that yours was on this occassion. We have put changes in place to make sure this doesn't happen in the future.
Prompt and as Promised
I ordered a care package for my son and it arrived quickly and was well-appreciated! The products were high quality and I'll definitely order from here again.
11. november 2024
Besvarelse fra Brown Paper Packages
Thank you Beth for your review. It is much appreciated.
Wrong package
I ordered something for my friend and she got something I had not ordered, with a card I did not order. No reply to my customer service query so far.
10. oktober 2024
Besvarelse fra Brown Paper Packages
Hi Charlotte - I hope our solution was satusfcatory for you. We have taken precautions regarding staffing in order to ensure this does not happen again.
They went above and beyond when my…
They went above and beyond when my address didn’t show properly. Txting and emailing to make sure the parcel still made the next day delivery. Thank you x
29. juli 2024
Besvarelse fra Brown Paper Packages
Thnak you so much for your feedback. We thrilled you are happy with your gift.
Besvarelse fra Brown Paper Packages
Thank you for your feedback. We appreciate each and every review.
Easy to make up a box speedy delivery
Easy to make up a box speedy delivery
My folks were very impressed
28. juni 2024
Besvarelse fra Brown Paper Packages
Hi Fiona. I'm so glad you found our box builder easy to use and that your parents enjoyed their gift.
Very pleased
Very pleased. Lovely selection of items reasonably priced. Nicely packaged. Fast delivery. Would recommend and use again.
10. juni 2024
Lovely gifts available
Lovely gifts available. Good communications. Liked the option of being able to choose and make up my own box
10. maj 2024
Great products, website nees work
I love the product choices - sustainable, thoughtful, and unique. However, there were issues with the website as it kept getting stuck or refused to load. The user flow only allows you to add items to a cart from one tab, which means if you open multiple tabs to see items in detail, you have to go back to the original tab, search for the item, and then add it to the cart. I lost cart information several times. Also, many items I wanted were out of stock. On the positive side, shipping and payment processes were really easy and organised.
14. maj 2024
Amazing Small Business
We have used Brown Paper Packages several times and have always been very happy with the choice and quality of the products.
Helen did an incredible job of pulling together a very last minute order for us which has been very well received by our team.
Highly recommend this company.
14. maj 2024
Uopfordret anmeldelse
Great postal care package
Very quick delivery and my son absolutely loved receiving it.
17. april 2024
Besvarelse fra Brown Paper Packages
We are delighted your gift was well receieved. Thank you so much for the feedback.
Lovely gift
I like that you can customise the contents of the box and there's a lovely range to choose from
4. marts 2024
Besvarelse fra Brown Paper Packages
Thank you so much for your feedback. We love hearing positive experiences from our customers and value each and every one.
Besvarelse fra Brown Paper Packages
Hi Lindsey - we are so pleased that your nephew love his gift. Thank you leaving a review.
Arrived on time and friend was happy.
10. februar 2024
Besvarelse fra Brown Paper Packages
Thank you so much for your feedback and lovely review. It is much appreciated.
Fun to use, stunning final product
The shipping was fast, the software to do the photobooks was easy and also very very fun to use (I would suggest to add the possibility of changing colours freely for the pre-created graphic elements customers can add). The final product makes my pictures look like professional pictures!
9. februar 2024
Went above and beyond…
Went above and beyond when I questioned my order, even sent a picture of each package to check. Great. Will be using again.
30. januar 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.