Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Great product that makes Lego kits look good on display and protected. Only downside is lack of communication after sale. We accidentally didn't select correct inlays, tried multiple different email a... Se mere

Bedømt til 4 ud af 5 stjerner

I have now ordered five display cases from Brixbox. The first two cases arrived with no problems. The third case didn't have enough connector blocks to fully assemble it. I contacted Brixbox a... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I recently purchased the BrixBox Hot Tub Stormtrooper display, and I am honestly blown away by the level of service and quality provided. Speed & Protection The delivery was incredibly quick,... Se mere

Bedømt til 5 ud af 5 stjerner

Absolutely incredible display case, it brings the entire breakout scene to life in the most amazing way! The space inside is perfect and recommend the printed background as it transforms the whole... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Hobbyforretning

Skrevet af virksomheden

At Brixbox, our foundation is built on making quality LEGO® display case products. We design and manufacture each display solution with the same care and passion, as we would expect to be involved in displaying our own collectables. To stand out from the crowd, we use innovative and creative techniques to produce premium standard products, as well as eye-catching backgrounds to make the display a standout showpiece in any environment.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

118 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Excellent well made product

What an excellent well made product. Great communication from BRIXBOX. Superb product both design and build. So many use cases you could expand into for these. I am sure I will be back again to purchase. Thanks for what will be a great Christmas present.

6. december 2024
Uopfordret anmeldelse
Brixbox-logo

Besvarelse fra Brixbox

Thanks for taking the time to leave a review, I hope they love their Christmas present. 🙂

Bedømt til 5 ud af 5 stjerner

Love the cases and great support

I am very pleased with the whole experience with Brixbox, there is just 1 flaw they are shipping via UPS wich i had tons of problems with. So lets begin from the start. I ordered the Rivendell Display case from Brixbox, as it arrived in my Country UPS hold the package hostage for 3 whole weeks until they finally delivered it. In these 3 weeks the Brixbox support was very cooperative and tried to help me as much as possible. After i finally got my package, i unpacked it and it was unfortunately broken, wich i immediately told the support of Brixbox and they sent out a replacement about 1 week later. Again over UPS this time they didn’t hold my Package hostage, i got it pretty fast, but they wanted a lot of money from me. Fortunately i could solve that all with calling UPS and emailing them it took very long and a lot of nerves but at the end i got it solved. Since i had a lot of trouble Brixbox was so kind to add some extra Brixbox points on my account wich i can use for my next purchase. After all that i wasn't sure if i am still gonna order there even tho i love the Display case and they have a couple more on there side i am interested in, so i texted the support and asked if they could ship via someone else. The response was that i should put my order up and then text them again, depending on the size of my order they will try to find someone else for the shipping. So i will for sure do that and hope for the best.

27. august 2024
Uopfordret anmeldelse
Brixbox-logo

Besvarelse fra Brixbox

Thank you Nino, for sharing you're experience, and we look forward to seeing you again soon. We will be trialling an option next year so customers are offered a choice of couriers to pick from once they arrive at the checkout, keep following our socials and we'll announce the new feature once its live. :)

Bedømt til 5 ud af 5 stjerner

Worth every penny

Worth every penny. I'll be back for more! I bought Hogwarts Castle, mini Disney castle and two custom built cases for my boxed brickheadz. They look amazing by the way. Quality compared to the others that I’ve seen is just out of this world.

18. november 2024
Uopfordret anmeldelse
Brixbox-logo

Besvarelse fra Brixbox

Thanks, Edward for taking the time to post your review, it's always appreciated and I'll make sure to share it with the team.

Bedømt til 5 ud af 5 stjerner

Highly recommend Brixbox

Highly recommend Brixbox. The case for my Droideka arrived in excellent condition, was straightforward to assemble, and was of exceptional quality and the background really set the scene. I am very pleased with how my droide is now showcased. I will certainly make another purchase in the future. Thank you!

22. november 2024
Uopfordret anmeldelse
Brixbox-logo

Besvarelse fra Brixbox

Thanks Giles for your lovely review, we look forward to seeing you again very soon! :)

Bedømt til 3 ud af 5 stjerner

Order still unfulfilled after 9 weeks

Submitted an order for 2 boxes with a 4-8 week delivery. It has now been. 9 weeks and they are not responding to messages.
22/11/24 Brix box have now responded to my original review to confirm my order is being dispatched, so I have changed my review score to reflect this.

14. september 2024
Uopfordret anmeldelse
Brixbox-logo

Besvarelse fra Brixbox

Hi Kelvin, I know our guys in production have now messaged you, and your display cases should be shipped to you shortly with a tracking number.

Bedømt til 3 ud af 5 stjerner

Wonderful display case but really bad communications and long shipping time

Sent an order on 5th August, with shipping time estimated between 4-8 weeks.
Today, 14/10, after 3 emails sent to their only email contact socials@.... never got an answer, social networks have an automatic answer, I really feel that I lost my money.
***
Update:
After a lot of unanswered inquiries, I got a message around 20/10 that my display case was ready for shipping and the delay was due to a problem with a third party company.
After one week I got the package, it was really carefully wrapped. The display case is absolutely wonderful, high quality materials, the building was easy and every part matched perfectly with others.
I change my review from 1 stars to 3 stars because the product was above my expectations, but not answering to emails and inquiries repeatedly in my opinion is not acceptable if you sell online, especially when the shipping time is expired since many days.

5. oktober 2024
Uopfordret anmeldelse
Brixbox-logo

Besvarelse fra Brixbox

Hi Umberto, thanks for posting and updating your review. We're really pleased you love your display case. As you know we had some issues with printed components that a third-party company supplied, but that's no excuse for not returning your email so please accept our apologies.

We hope the gift of a minifigure display case added to your order as well as £20 discount code came some way to rectify the matter.

I hope you come back and give us another opportunity to prove our customer support is usually excellent and maybe change your 3 stars to 5 🙂

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere