Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Avoid, overheard the staff swearing and using racist slurs about customers in the background while on a call. They weren’t even quiet about it! Gone elsewhere. They have no customer service, waited days for a callback and was spoken to rudely by person on the phone plus what I heard as stated above. Understanding why they have so many negative reviews now.
Ok Brightwater has had no reviews so I thought I would be the first. I do believe there should be a no star policy. Now I am very truthful in all my reviews & it is my personal experience with the company & TBH it’s been a total sham. As a small sole trading business owner I am sorry to admit this but it is impossible to monitor what these corrupt utility companies are doing behind the scenes. Once again another greedy multimillion pound business taking whatever they like from the small business changing the details on contracts without any explanation, charging you for a meter that isn’t even supplying your premises it’s supplying two other premises. This company has took whatever DD they have conjured up with no thought for the contract that they took over from Bluewater DD is meant to be £46 per month oh no they have took over a £100 on DD without even an invoice. Invoices have been blank, email attachments blank when you ask for them to resend ones that aren’t blank there are so called charges so read the small print. They then took 8 months payments 2 full months in advance “is this even legal” I may not be a customer in 4 weeks so how do I get my over payment back start another dispute. They ignore you when you request an escalation to a complaint, the credit that is in your account they pilfer more pounds out of it then send you an email at 2.15 to update you that their sticky fingers need more cash from your credit. On their website it states committed to helping Scottish companies well sorry they haven’t helped my Scottish company they have been a major failure & the only company they helped was their own. They ignored my concerns from February to May they even took further DD in May knowing the meter was not supplying my business. I am now sitting out of contract no idea when DD will be taken or at what cost. They have now taken payments up until the 31st December they took two full payments within 5 days this in itself is a major worry for me as they can do what they want & I have no power what they take or how much for. It is a shameful way to treat any small business. They have had an adverse effect on my business over the past 8 months. Very slow at updating details but quick at grabbing the cash so be cautious. I requested update on tariffs & DD details on Wednesday 8th November & still don’t have them.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
