I just had a great stay in one of their apartments in the city center. Spacious and modern in safe surroundings. When I had a problem with the water their team was helpful and solved it quickly. My be... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We contacted MY Getaways on the day of arriving in Brighton as we were let down an hour before check in at another property. I contacted MY Getaways by email and got a response back very soon after.... Se mere
This was a return visit to the Cottage Retreat as we were very happy with this cosy and well appointed property last time we stayed. This time was just as good. A great location, within walking distan... Se mere
DO NOT BOOK WITH THEM! Refused to refund us our money after our booking which was booked before lockdown was cancelled by them due to government guidelines. We were told we should’ve known this... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
3,4
Middel
23 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Their customer service is shocking.
Their customer service is shocking.
They are so rude, both to me and my friend who spoke to Mark on the telephone.
They want us to break our local lockdown law which is despicable. No consideration for the fact that we're currently not even allowed to see our own families but happy for us to mix 3 households for a cancelled event even though their website states not to mix 2 households in their properties. Poor policies and atrocious customer service from Mark Byford.
If I was Steve Taggert I'd be disappointed that the staff are portraying his company this way.
The next time we plan a trip to Brighton we will not be using this company.
4. november 2020
Uopfordret anmeldelse
DO NOT BOOK WITH THIS COMPANY BE VERY…
DO NOT BOOK WITH THIS COMPANY BE VERY CAREFUL
My daughter book prior to the Covid restrictions in regard to the number of people . She requested therefore a refund as the number of people exceeded the 6 people limit a. This was REFUSED . This money (around£500) was saved by young people for this trip . The options offered by this company included paying more money . They were never supportive and basically just didn’t care
27. oktober 2020
Uopfordret anmeldelse
Covid-19 nightmare
Six of us booked before the COVID-19 pandemic (being early birds) for a summer weekend away but we are now unable to go because of lockdown as we are 6 different households (with some of us at risk of Covid). The host has refused a refund which is against government guidelines and has ignored some of our messages. I would avoid using them given most accommodations in Brighton is fully refundable. We go every summer and regret trying Brighton Getaways for this one.
1. juli 2020
Uopfordret anmeldelse
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