Ordered online and picked up from the store. Order arrived whilst I was on holiday, I let them know and they helpfully stuck a note on my order saying I’d be picking up later than expected due to t... Se mere
Virksomheden har svaret
4-5 Viewpoint Industrial Estate, Boxley Road, Penenden Heath, ME14 2DZ Maidstone, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Ordered online and picked up from the store. Order arrived whilst I was on holiday, I let them know and they helpfully stuck a note on my order saying I’d be picking up later than expected due to t... Se mere
Virksomheden har svaret
A great little store that has a very helpful team. I love coming in here as they always are helpfull with all my questions which is why I choose to come here than other competitors, you pay for what y... Se mere
Virksomheden har svaret
Opened an account with this company and used it to purchase some rather expensive paint etc. The staff were very helpful and I returned at the weekend to look at wallpaper. Once again the staff were h... Se mere
Virksomheden har svaret
Very efficient, well run establishment. I went and had some paint made up in a sample tin. Which was done immediately. I then went home and used the tester pot. I later returned and purchased a 5 l... Se mere
Virksomheden har svaret
Skrevet af virksomheden
Trade Deals
Paint
Wallpaper
Woodcare
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4-5 Viewpoint Industrial Estate, Boxley Road, Penenden Heath, ME14 2DZ, Maidstone, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ordered online and picked up from the store.
Order arrived whilst I was on holiday, I let them know and they helpfully stuck a note on my order saying I’d be picking up later than expected due to this.

Besvarelse fra Brewers Decorator Centres - Maidstone
I order Osmo oil onlineon a Thursday. To be in store the very next day for collection. It never turned up on the delivery. This was a Friday, the store then said it wouldn’t then arrive until Monday at 4pm. On Monday it never turned up on the delivery. I phoned brewers on Tuesday morning, tried phoning 4 times before I was automatically transferred to the head office. They couldn’t understand why it had not been delivered to the store as the area warehouse was showing as plenty in stock. The brewers branch then phoned me to say it would be delivered to the store on Wednesday at 4pm. I said this was unacceptable and I wanted a refund. They staff on the phone said I had to go in store to get a refund. I explained it was an online order so normally the refund is done on line. They insisted I went to the store to get a refund. I insisted on speaking to a store manager who did confirm I would be given a refund on line. And going to the store they would t be able to give me a refund it would have to be done on line. The refund came through in 2 days. I ordered the Osmo oil online Amazon on the Tuesday and it arrived Wednesday morning. I will not order anything from brewers in the future

Besvarelse fra Brewers Decorator Centres - Maidstone

Besvarelse fra Brewers Decorator Centres - Maidstone
Opened an account with this company and used it to purchase some rather expensive paint etc. The staff were very helpful and I returned at the weekend to look at wallpaper. Once again the staff were helpful and would recommend Brewers.

Besvarelse fra Brewers Decorator Centres - Maidstone

Besvarelse fra Brewers Decorator Centres - Maidstone

Besvarelse fra Brewers Decorator Centres - Maidstone
Very impressed with the product selection and service at the counter when I collected my order. The young assistant was very knowledgeable and helpful when I was trying to decide on Dulux Weathershield colours. Brewers is my go-to store for paints.

Besvarelse fra Brewers Decorator Centres - Maidstone
Good service. Fair price. Efficient. Easy to do business with. Friendly counter staff.

Besvarelse fra Brewers Decorator Centres - Maidstone
I wanted to match some Laura Ashley paint, which they did and it was on offer. Good range of products in the shop and helpful assistants.

Besvarelse fra Brewers Decorator Centres - Maidstone
Very efficient, well run establishment. I went and had some paint made up in a sample tin. Which was done immediately. I then went home and used the tester pot.
I later returned and purchased a 5 litre tin and this was made up immediately. The staff were very pleasant and helpful. Good service.

Besvarelse fra Brewers Decorator Centres - Maidstone

Besvarelse fra Brewers Decorator Centres - Maidstone
Ordered ceiling paint for pick up at Gillingham branch but happened to be close to Maidstone branch. They organised a refund and I bought paint from the Maidstone branch. All very easy and staff were very friendly and clearly wanting to help. Great experience.

Besvarelse fra Brewers Decorator Centres - Maidstone
Well priced and a good paint , the transaction was easy ordered on line and picked up in store with no fuss

Besvarelse fra Brewers Decorator Centres - Maidstone

Besvarelse fra Brewers Decorator Centres - Maidstone
Ordered a roll of wallpaper and told after 3 working days i would get a message to collect.
After one week and no message i went to store and told it was in and no message because of an issue?
showed order details and was given a box with the wrong wallpaper! So glad i checked before i left the store!
Eventually given the right one so all ok in the end., but could do better.

Besvarelse fra Brewers Decorator Centres - Maidstone
A great little store that has a very helpful team. I love coming in here as they always are helpfull with all my questions which is why I choose to come here than other competitors, you pay for what you get.Based on the other reviews yes they always seem busy which is why they may not answer the phone immediately but they did while I was there in between serving

Besvarelse fra Brewers Decorator Centres - Maidstone
Customer service terrible never answer the phone even when not busy I have witnessed this,

Besvarelse fra Brewers Decorator Centres - Maidstone
Placed an order for 5 litres of waterproofing paint, and it arrived before the due date so very pleased

Besvarelse fra Brewers Decorator Centres - Maidstone
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