Such a friendly helpful service. The store is well stocked and clearly signposted. It’s clean and bright with quality products. It’s the second consecutive time I’ve been served by Ali who is very w... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Went to the Horsham branch needing a non solvent based stain block product, to kill off nicotine stains in a badly stained room (brown ceilings) Luckily Colin was there to advise me, and recommend a b... Se mere
Virksomheden har svaret
Horsham Brewers customer service is excellent. I bought some paint matched by the Dulux paint matching service. To my disappointment I only realised when painted that it was not a good match. I too... Se mere
Virksomheden har svaret
I visited Brewers in Horsham to pick wallpapers and paints yesterday A member of staff called Kelly was just so helpful giving me ideas when it came to choices of wallpaper bringing many different wa... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Brewers Decorator Centres - Horsham
Skrevet af virksomheden
Trade Deals
Paint
Wallpaper
Woodcare
All Brands
Who are Brewers Decorator Centres?
Transform your space with Brewers, your go-to destination for top-tier paint, wallpaper, and woodcare supplies. With over a century of expertise, we cater to DIY enthusiasts, seasoned decorators, and contractors alike. Explore the finest brands across our network of 200+ stores and online.Kontaktoplysninger
Albany House, 3 Redkiln Way, RH13 5QH, Horsham, Storbritannien
- 01403 252345
4,7
Fremragende
76 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Brilliant customer service Steve …
Brilliant customer service from Steve Alex & Colin at the Horsham Branch. They spent a lot of time with me as I was trying to match a colour paint. I always go to this branch as I know they will go that extra mile.
Giving me the right advice on products.
21. april 2023
Uopfordret anmeldelse
Besvarelse fra Brewers Decorator Centres - Horsham
The team at our Horsham store will be thrilled to receive such a great rating, thank you. See you again soon :)
Great service
18. januar 2023
Besvarelse fra Brewers Decorator Centres - Horsham
Thank you for your lovely review for the Horsham store. See you again soon :)
Lots of quality products and helpful…
Lots of quality products and helpful people. Good place to go.
16. december 2022
Besvarelse fra Brewers Decorator Centres - Horsham
Thank you so much for taking the time to leave us a 5-star review, we really appreciate your feedback! See you again soon :)
Easy to order on line and store collect…
Easy to order on line and store collect worked well - staff knowledgeable and helpful . Delivery service prompt and efficient.
21. september 2022
Same sex couple discrimination in store, appalling.
Very disappointed to be discriminated against at your Horsham branch because my partner and I are a same sex couple. We visited your Horsham branch on the 23rd of September to by £250 worth of Farrow & Ball paint. Your employee made it very difficult for us to sign up to the membership scheme, actively trying to prevent us from doing so even when we were being served by another colleague. It has taken 2 weeks for the branch manager to finally write a lack lustre apology that compounds the discrimination that occurred. In the email reply it confirms that new customers will be treated differently in that it will be assumed they are trying to commit fraud on the membership scheme and will not be treated in the same courteous manner as long standing customers. They state the membership card is a cash card - it clearly states on the back of the card "this is not a cash card". When I shop at Waitrose or similar or similar I do not get accused of fraud if my partner wishes to sign up alongside me. I also get treated with the same level of respect as any other customer be it long standing or not. Given the membership offer is designed to encourage new customers to visit Brewers I am deeply upset to receive such 'white wash' of a reply to my complaint. I have taken this up with Citizens Advice and the Equality Advisory Support Service.
23. september 2022
Uopfordret anmeldelse
Besvarelse fra Brewers Decorator Centres - Horsham
Dear Una
I believe you have received a full email reply regarding your complaint which has been thoroughly investigated. We apologise again for the customer service you received which we’re confident was not as a result of any discrimination.
Order and delivery all as requested
Order and delivery all as requested and in good time. Thank you.
24. juli 2022
Good knowledge
Not notified that the order was in, but knowledgable staff at Horsham branch.
6. juli 2022
excellent quick delivery
28. juni 2022
Very good service
19. april 2022
They put themselves in the shoes of the…
They put themselves in the shoes of the customer, so you feel as though they’re always doing their best for you. Any changes to orders are sorted out with minimal hassle.
14. februar 2022
I have always found the staff in…
I have always found the staff in Brewers extremely helpful and courteous and as an amateur do-it-yourself person such an attitude to customers is invaluable. Also a very good range of products in store and online.
6. januar 2022
Great service and advice
Great service and advice - Many thanks
10. november 2021
Uopfordret anmeldelse
Knowledgeable and helpful staff
The guy in the shop was really helpful and gave some good advice.
7. juli 2021
Excellent
Excellent communication from Brewers. Most importantly the oil was competitively priced and perfect for our internal oak doors.
2. juni 2021
I ordered on line and the product was…
I ordered on line and the product was ready for collection the following day.
Good Service
21. maj 2021
I ordered paint from the Horsham Branch…
I ordered paint from the Horsham Branch in April. We followed up in May but they had no details of the order.
I have had no contact from any branch. BUT you have taken the money.
still awaiting my paint or contact from someone.....
16. maj 2021
Besvarelse fra Brewers Decorator Centres - Horsham
Dear Mr Clark
Thank you for your feedback. Your order is ready, SMS confirmation was sent out on the 28th April - I'm sorry that this has not been received and would like to get to the bottom of it for you. The store have tried to call you this morning to confirm the order is ready and have left you a message. I'm wondering whether the telephone number we have for you is correct? Could you get in touch with us at your earliest convenience please.
Kind regards
Nicky
Ordered on line and got the order wrong…
Ordered on line and got the order wrong .
Took it back and they got it wrong again .
1. april 2021
Besvarelse fra Brewers Decorator Centres - Horsham
Thank you for your feedback, I'll get in touch with the store who will give you a ring to find out more and rectify this for you.
Kind regards
Nicky
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.