A long time owner of a Brennan. At one point I had 2, I think they're so convenient and easy to use. All I can say is that if it ever broke down, I'd be in the market immediately for a new one. I love... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a problem with my Brennan. I had corrupted the micro SD card by switching off whilst the Brennan was working. Brennan support gave me clear instructions of what to do. I'm not naturally good... Se mere
Virksomheden har svaret
No delivery to Australian customers for wi fi dongle. Had to order using a friend's address in UK, who forwarded goods on to me. Staff not reading information in emails properly. I wished to order a W... Se mere
Virksomheden har svaret
Good communication. Fast response to question and clear answer given m Replacement SD card shipped quickly and well packaged. Arrived safely and Brennan is now working once again.
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Brennan JB7 winner of Hi-Fi Choice Best Buy Award - June 2008
Kontaktoplysninger
Storbritannien
- www.brennan.co.uk
4,5
Fremragende
990 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent customer support after Line out problem.
Delivery of the BrennanB3+ was excellent. However, I have yet to hear any music from it as I have been unable to get any output from the Line out socket. Very frustrating!
I have tried 3 pairs of headphones and a line out jack / jack cable none worked, then I pulled the jack out slightly from the line out socket and got an output. It seems like a dodgy socket.
Martin & Paul reacted very quickly to resolve this problem by offering a replacement B3+, excellent customer support. However, after 'exercising' (pushing jacks in and out!) the Line out socket began working as it should.
5. maj 2026
Besvarelse fra Brennan
Hello Alan
I asked Paul to make contact with you to help
Just a couple of suggestions until he does
1) Use the Select Output on the menu to select the DAC (Select Output is off the bottom so keep turning the knob till you see it)
2) Turn the volume up fully
Martin
Update - thanks for the update - I agree it sounds like a defective socket - I have sent a replacement B3+ and emailed you. Paul will follow up
M
After importing my music, I was enjoying the B3 the next morning. A***
24-hour delivery in the UK was great, I already owned a B2 and had previously backed up my music, therefore importing that backup was a doddle, only time taken is the issue, but that's the technology of USB to blame.
I was enjoying the B3 the next morning. A***
6. maj 2026
Besvarelse fra Brennan
Hi Milton
Thank you for the 5 star review and great to hear about your good experience.
Jenny
Great product requires power management
Fantastic product, works straight out of the box, easy to back up all my cds. The only thing stopping it from getting 5 stars is the lack of power management on the system. I would like for the screen to go dim if left on and be able to put the unit on standby rather than keep switching off.
24. april 2026
Besvarelse fra Brennan
Hello Paul
Thank you for the 4 star review and comment on the power management. I have forwarded your note to Martin for adding to the wish list.
Jenny
Excellent service and equipment
Everything was excellent, from ordering through packaging, delivery and after sales.
Excellent piece of equipment with the added bonus of integration with an existing Sonos system.
27. april 2026
Besvarelse fra Brennan
Hi Gary
Thank you for the 5 star review. Martin got your email - that's very kind of you.
Jenny
Order a replacement sd card
Order a replacement sd card. It came as expected. Once mounted and various functions reset the B2 is working again.
23. april 2026
Besvarelse fra Brennan
Hi Philip
Thank you for the 5 star review and glad your Brennan B2 is up and running.
Jenny
Getting to know my B3+…
Getting to know my B3 is not always straightforward but with the right help from Brennan support I am getting there
5. maj 2026
Besvarelse fra Brennan
Hello Mr Melling
Thank you for the 5 star review for your Brennan B3+. Sounds like you are finding the forum useful. There are also the How to guides on the website here https://brennan.co.uk/blogs/how-to-guides. These guides, and other useful information, are in the More drop-down menu.
Jenny
Excellent products and excellent service at all levels.
I bought a much earlier product made by Brennan to store and play my cd collection on well over 20 years ago. This finally needed replacement, and I had no hesitation in purchasing from the company again.
The product is again excellent, as well as the customer service and support throughout the ordering and delivery process. Responses to any queries were sometimes received well outside normal working hours, and were very comprehensive - these days that happens extremely rarely.
It is noteworthy that I have also received a personal email from the owner of the company as follow up, and this reflects enormously in their commitment to excellence and involvement at all levels of their business.
Highly recommended, and hoping for another 20 years of excellent performance from my new purchase.
29. april 2026
Besvarelse fra Brennan
Hello Peter
Thank you for your 5 star review and your comments. Martin enjoyed reading your review! Here's to another 20 years!
Jenny
Speedy supply very efficient
20. april 2026
Besvarelse fra Brennan
Hello Kathleen
Thank you for your order for a JB7 remote control and the 5 star review. Great to hear you are still enjoying your JB7. We sold the last JB7 back in August 2014.....how time flies.
Jenny
Great retail experience!
Easy website to navigate, secure payment system. Fast delivery by a reputable courier, on time.
Great user group site to get everything up and running quickly.
20. april 2026
Besvarelse fra Brennan
Hello Paul
Thank you for the 5 star review and your feedback. Your positive comments on the user group / forum and what we are getting right is very welcome.
Jenny
Fantastic device for storing & playing…
Fantastic device for storing & playing CD collection. Radio station range also excellent.
26. august 2025
Besvarelse fra Brennan
Hi Veronica
I see that you bought your Brennan B3+ and BSP50 loudspeakers back in August 2025. It is really nice to have a review from someone who has lived with the products for a while and enjoyed them. Thanks for the 5 star review and I hope you continue to enjoy your music.
Jenny
Works well for cd ripping
I was very excited to find this and hooefully it will result in listening to my large selection of cd's again. The ripping works well and is very fast. I have been struggling with connecting speakers since I don't have Sonos speakers. I am using bluetooth and it has not been working great yet, but Brennan support is helping me through that.
7. maj 2026
Uopfordret anmeldelse
Besvarelse fra Brennan
Hello Wim
Sorry to hear you are having problems setting up Sonos. You will see from the reviews that most owners find it a breeze. Basically once the B3 is on the network it finds the Sonos speakers and you select one. I don't see any emails from you. If you want to try you can email us at thebrennanb2@gmail.com. Sometimes mesh routers cause problems. I asked the AI and it gave some tips. But no problem about returning for a refund. You can find the return instructions here
https://thebrennan.com/pages/returns-2025
Martin
On a second reading I see that you had problems with the web UI - that's very unusual and may be the root of the problem so I'd start by looking at the wifi signal strength at the B3 . Settings & Tools > Maintenance > Advanced > Wifi Strength
Dislike the online forum
Dislike the online forum, which whilst informative often needs a PhD level of computing knowledge to understand.Ended up sending B3 back for repair.
9. april 2026
Besvarelse fra Brennan
Hello Julian
In fact most reviewers have positive views on the forum. I looked at your post on the forum and I agree one of the replies was definitely geek level but the other advice was quite straightforward.
In fact the forum is just one of three ways of getting help. Email is the definitive way but we work office hours so you might have to wait. The forum is good - especially for advice relating to third party gear and tips and tracks but it can get a bit random. And the AI is getting better all the time - we are up to 80% thumbs up which I think is pretty good. But it looks like you needed a repair so email would have been the best choice.
Martin
Simple to use my Brennan B3+ great…
Simple to use my Brennan B3+ great sound I use it through 2 Alexa echo dots configured to stereo with a subwoofer crystal clear rich sound The only thing I would like is the app a little more sophisticated but a minor point.
30. april 2026
Besvarelse fra Brennan
Hi Gary
Glad to hear you are enjoying your Brennan B3+ and thank you for the 5 star review.
Jenny
My B+ arrived well packaged and in mint…
My B+ arrived well packaged and in mint condition. The startup instructions were clear and everything went well. It was up and running within around 45 mins.
What isn't mentioned is that it works with an IPad and an IPad pro perfectly - useful with those of us with not too good eyesight!
29. april 2026
Besvarelse fra Brennan
Hello Phil
Thank you for the 5 star review and your useful comments on compatibility with your iPads.
Jenny
Quick solution to corrupted B2
Problem of corrupted SD card solved by Brennan promptly supplying another. I've had a B2 for 11 years and it still amazes me with it's performance.
29. april 2026
Besvarelse fra Brennan
Hi Christopher
Thank you for the 5 star review and your comments on your Brennan B2.
Jenny
EXCELLENT PIECE OF KIT DELIVERED THE…
EXCELLENT PIECE OF KIT DELIVERED THE DAY AFTER
I ORDERED IT LOVE IT
28. april 2026
Besvarelse fra Brennan
Hi Kevin
Thank you for your order for a Brennan B3 480G and your enthusiastic review.
Jenny
Ordered a B3 replacement SD card
Ordered a B3 replacement SD card. Arrived quickly and worked fine.
27. april 2026
Besvarelse fra Brennan
Hello Russell
Thank you for your 5 star review for the SD card.
Jenny
Great Brennan B3+ very easy to order…
Great Brennan B3+ very easy to order and quick delivery, very well packed no issues at all
27. april 2026
Besvarelse fra Brennan
Hi Graham
Thank you for the 5 star review for your Brennan B3+. Concise and useful review for other potential customers.
Jenny
Delivery was on the day advised and…
Delivery was on the day advised and setup was easy
10. april 2026
Besvarelse fra Brennan
Hello Jim
Thank you for your 5 star review for your Brennan B3+. Martin was born in Glasgow - a lovely part of the UK.
Jenny
5 STAR.....NO MORE TO ADD
15. april 2026
Besvarelse fra Brennan
Hello Christine
Thank you for your 5 star review for the micro SD card.
Jenny
Dette er Trustpilot
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