Writing I am disappointed with my experience. The item I received is faulty, and I would like to return it for a refund. However, after visiting the website, I was unable to find a clear returns o... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Arrived promptly wrong item was received this problem was sorted out immediately and goods received were exactly what we wanted very good customer service.
Virksomheden har svaret
Prompt service, great range of underwear designs on offer plus some kind of voucher with every purchase made. I am holding onto my free delivery one just received for now to see what arrives on their... Se mere
Virksomheden har svaret
Boxers and briefs went above what I expected. I had messed up my delivery with a specific order. I had accidentally chosen the standard x4 day delivery option when I actually wanted the next work... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Set up in 2005 and serving more than 400,000 customers since then, Boxers & Briefs is the UK's leading online retailer for designer underwear, swimwear, clothing and socks, for men, women, boys, and girls. Selling great designer brands like Calvin Klein, Gant, BOSS, Tommy Hilfiger, Puma, Bjorn Borg, Ted Baker, HUGO, Lyle & Scott, and more. New management re-instilling a priority focus on customer service: - great brands at the best prices - free UK delivery for orders above - same-day / next-day dispatch for most orders - regular special offers for existing customers
Kontaktoplysninger
Unit 10-11, Sheering Hall Farm, CM7 4QY, Shalford, Storbritannien
- 01376 - 806 006
- sales@boxers-and-briefs.net
- www.boxers-and-briefs.net
4,6
Fremragende
265 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 62 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Boxers & Briefs
nice to hear, thanks for leaving your review
Besvarelse fra Boxers & Briefs
nice to hear, thanks for leaving your review
Besvarelse fra Boxers & Briefs
Hi there,
My wife replied to you yesterday, and have re-sent your parcel. The address that you left us was missing the door number, and I think for that reason your parcel your parcel was returned to us. Your parcel was re-sent out to you yesterday with updated address, and my wife emailed you with updated tracking number.
Our contact details (email address, phone number) are on our website and order confirmation email.
We certainly try to do a very good job here, and make every effort to fix any problems that arise.
Do hope you like your order, and will visit us again in the near future, and hopefully revise this 1* star rating you gave us as I think a little bit harsh!!
Thanks,
Simon
Besvarelse fra Boxers & Briefs
many thanks for your order and for leaving a review
have a lovely Christmas from the Boxers & Briefs family
Very good value
Very good value. Good quality boxer shorts. Order was processed very quickly with no problems and delivery followed within a few days. Very satisfied with product and whole experience
9. december 2025
Besvarelse fra Boxers & Briefs
many thanks for your order and for leaving a review
have a lovely Christmas from the Boxers & Briefs family
Besvarelse fra Boxers & Briefs
many thanks for your order and for leaving a review
have a lovely Christmas from the Boxers & Briefs family
Besvarelse fra Boxers & Briefs
many thanks for your order and for leaving a review
have a lovely Christmas from the Boxers & Briefs family
My order said failed so I did it again…
My order said failed so I did it again I have received 3 out of the 4 items I’ve gad no luck located the 3rd I have paid through klarna who won’t open a dispute yet I cannot return the unwanted items as I am missing 1
3. december 2025
Besvarelse fra Boxers & Briefs
We have replied to the customer, and asked her to review...
She ordered 2 separate items from us, via an affiliate site, and both were delivered to her on Friday 5th December, as proved by the Royal Mail tracking.
Besvarelse fra Boxers & Briefs
nice to hear, thanks for leaving your review
Besvarelse fra Boxers & Briefs
nice to hear, thanks for leaving your review
Competitive price
Competitive price, decent delivery time frame for this time of year and sells good quality products
2. december 2025
Besvarelse fra Boxers & Briefs
nice to hear, thanks for leaving your review
Exactly what I thought it would be will…
Exactly what I thought it would be will be ordering more
20. november 2025
Besvarelse fra Boxers & Briefs
nice to hear, thanks for leaving your review
Good range of products
Cheaper than other sites and delivery very quick.
Would recommend
26. november 2025
Besvarelse fra Boxers & Briefs
Great to hear, many thanks for leaving your review
Prompt delivery, great items
This is my wife's order and her review. First time ordering ladies underwear from this company. Very timely delivery and the items, crop top, bra and pants are very well made and exteemely comfortable. True to size so 5* all the way.
17. november 2025
Besvarelse fra Boxers & Briefs
Lovely to hear, many thanks for leaving your review
Great pair of CK bikini bottoms to…
Great pair of CK bikini bottoms to match a top I got from TKMaxx.
10. november 2025
Besvarelse fra Boxers & Briefs
Great to hear, many thanks for leaving your review
Quick delivery & the product I…
Quick delivery & the product I wanted,not so easy to get that style of Calvin Klein boxer.
10. november 2025
Besvarelse fra Boxers & Briefs
Great to hear, many thanks for leaving your review
Arrived on time in excellent condition…
Arrived on time in excellent condition at a reasonable price
17. november 2025
Besvarelse fra Boxers & Briefs
Great to hear, many thanks for leaving your review
Good quality and good delivery time
Quality boxers and love the colours. It was a pretty fast delivery too.
11. november 2025
Besvarelse fra Boxers & Briefs
nice to read, thanks for leaving your review
Besvarelse fra Boxers & Briefs
nice to read, thanks for leaving your review
Good quality and price
28. oktober 2025
Besvarelse fra Boxers & Briefs
nice to read, thanks for leaving your review
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