Arrived promptly wrong item was received this problem was sorted out immediately and goods received were exactly what we wanted very good customer service.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Prompt service, great range of underwear designs on offer plus some kind of voucher with every purchase made. I am holding onto my free delivery one just received for now to see what arrives on their... Se mere
Virksomheden har svaret
Boxers and briefs went above what I expected. I had messed up my delivery with a specific order. I had accidentally chosen the standard x4 day delivery option when I actually wanted the next work... Se mere
Virksomheden har svaret
Lovely quality items. Quick delivery. The best customer service that I have ever experienced. Such a refreshing change in the day and age. Simon went above and beyond to track down the missing parcel... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Set up in 2005 and serving more than 400,000 customers since then, Boxers & Briefs is the UK's leading online retailer for designer underwear, swimwear, clothing and socks, for men, women, boys, and girls. Selling great designer brands like Calvin Klein, Gant, BOSS, Tommy Hilfiger, Puma, Bjorn Borg, Ted Baker, HUGO, Lyle & Scott, and more. New management re-instilling a priority focus on customer service: - great brands at the best prices - free UK delivery for orders above - same-day / next-day dispatch for most orders - regular special offers for existing customers
Kontaktoplysninger
Unit 10-11, Sheering Hall Farm, CM7 4QY, Shalford, Storbritannien
- 01376 - 806 006
- sales@boxers-and-briefs.net
- www.boxers-and-briefs.net
4,6
Fremragende
264 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 62 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
FAKE SCAM COMPANY AVOID!!!! FAKE POSITIVE REVIEWS
FAKE SCAM COMPANY AVOID TO AVOID FRAUD
All these positive reviews must be fake. This is a scam company. I ordered several items and one of the items was missing. There is no customer service number so I sent a ticket and recieved no response after a week. I sent a further 2 tickets and was completely ignored.
I then sent an email response to the email I got saying my order had been delivered. I recieved a one word response saying "okay" from a nameless person. Never in my life have I seen such non existent customer service. Clearly a scam company. I have been sending email for over 3 weeks and am being ignored. I spent over £200 on my order. DO NOT SPEND WITH THIS SCAM COMPANY.
5. august 2026
Uopfordret anmeldelse
We love your products & the money off…
We love your products & the money off the next one. The site is also easy to use.
16. juli 2026
Besvarelse fra Boxers & Briefs
Thanks for leaving your review, great to hear
Thank you so much for the quick…
Thank you so much for the quick delivery! I just cannot find these TF briefs anywhere and was so relieved you had some. I won’t hesitate to buy direct from you again.
29. juli 2026
Uopfordret anmeldelse
Besvarelse fra Boxers & Briefs
Thanks for leaving your review, great to hear
Everyrhing great
15. juli 2026
Besvarelse fra Boxers & Briefs
Thanks for leaving your review, great to hear
The goods were packaged well
The goods were packaged well, we're at a good price and arrived on time.
13. juli 2026
Besvarelse fra Boxers & Briefs
Thanks for leaving your review, great to hear
Besvarelse fra Boxers & Briefs
Thanks for leaving your review, great to hear
This runs VERY SMALL
This runs VERY SMALL. I ordered a large but it would fit a teenage boy not men. I didn't even have to try them to know. I'm a large and I've never had issues with other brands and sizing.
I saw your reply that I ordered teenage size but that's not true. I went to the man's underwear section and ordered a size L, which is what I currently have. My order history also shows what I ordered. I don't have teenage boy so I didn't go to any boy section to look at underwear.
10. juli 2026
Besvarelse fra Boxers & Briefs
Hi there,
Sorry to hear.
I can see that you ordered CK age 14-16, not sure if you thought you ordered an adult size? Obviously we can offer exchanges, subject to usual resellable T&C's, etc. Do let us know on email, usual email address on website, etc.
Thanks, Simon
Besvarelse fra Boxers & Briefs
nice to hear, thanks for leaving your review.
Website easy to navigate
Website easy to navigate which is great when you’re not tech minded!
3. juli 2026
Besvarelse fra Boxers & Briefs
nice to hear, thanks for leaving your review.
Swift delivery
Ordering was straightforward and delivery was quick. Worth noting, though, that HOM's HO1s, which i have been buying for 20+ years, are flimsier than previously, despite having, apparently, exactly the same material make up.
30. juni 2026
Besvarelse fra Boxers & Briefs
nice to hear, thanks for leaving your review. noted re the HO1 range. shouldn't be the case, but possible.
Besvarelse fra Boxers & Briefs
nice to hear, thanks for leaving your review.
Besvarelse fra Boxers & Briefs
nice to hear, thanks for leaving your review.
One pair ,appeared quite creased up,as…
One pair ,appeared quite creased up,as though it had been viewed and clumsily repackaged.
This gave a second hand appearance to the item .
I was also conscious on ordering that the range was
not comprehensive, and sizes were unavailable
19. juni 2026
Besvarelse fra Boxers & Briefs
sorry to hear that, occasionally we have to take products out to ensure they deliver safely - clearly not very well in this instance, apologies.
Re ranges, we do try to offer the best range we can for the brands we stock, and subject to selling out sizes early, many of our brands we offer very good or the best ranges. obviously we may be biased here, but we certainly do try.
Besvarelse fra Boxers & Briefs
nice to hear, thanks for leaving your review.
Excellent service
15. juni 2026
Besvarelse fra Boxers & Briefs
nice to hear, thanks for leaving your review.
Great company selling good genuine…
Great company selling good genuine quality items.
Ordered off them many times trusted company.
12. juni 2026
Speedy delivery and items were legit
26. maj 2026
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