Very thorough, informative and friendly. Really took time to understand my issues and investigate with me. Very happy with assistance and service so far - would recommend. My audiology consultant was... Se mere
Lokation
Skift lokationUnit 33, High Chelmer Shopping Centre, CM1 1XG Chelmsford, England, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
From my mothers first meeting with Joanna to making the right choice of hearing aid device for better quality of life. The whole process was brilliant from start to finish and so precise to my mo... Se mere
Having sensed a slight reduction in the quality of the sound from my left hearing aid over the past few days, I called in unannounced while passing. Fortunately, they were able to give me an appoin... Se mere
I suspected I needed hearing aids and the fifteen minute appointment confirmed it, leading to a more detailed test. I didn’t feel pressured and was allowed to wear them round the town in a real world... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Kontaktoplysninger
Unit 33, High Chelmer Shopping Centre, CM1 1XG, Chelmsford, England, Storbritannien
4,7
Fremragende
98 anmeldelser
Bed kunder om at skrive en anmeldelse
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very thorough
Very thorough, informative and friendly. Really took time to understand my issues and investigate with me. Very happy with assistance and service so far - would recommend. My audiology consultant was impressed with the quality of the testing done too.
23. august 2026
I was made comfortable and my…requirements were met carefully
I was made comfortable and my requirements were considered carefully
14. august 2026
The detailed examination and very…
The detailed examination and very helpful insights into how hearing aids work.
6. august 2026
Excellent customer service service polite staff with Heidi recommend
All staff helpful, polite, courteous helpful information everything explained very well excellent service Heidi recommend
28. juli 2026
Personalised care
Joanna is patient, clear in giving options and explanations and very attentive to customer needs.
7. juli 2026
Amazing seevice!
The service is incredible
All the staff are so friendly and kind
Jo is amazing shes helped me pick the right hearing aid an has an abundance of patience
Would definitely recommend to family and friends
13. juli 2026
Friendly professional service
I was very satisfied with the service. My audiologist was very thorough and made certain that I understood what I needed to know
I felt comfortable during my appointment.
The receptionist was very welcoming.
20. juni 2026
I thought after sales service was a…
I thought after sales service was a thing of the past, but the staff at the hearing centre were fantastic, I had an ear infection and couldn’t finish my 3 month trial the staff were so so helpful amazing thank you.
29. juni 2026
Uopfordret anmeldelse
Good advice given
Very pleased with the thorough examination of my hearing and the advice received on devices available .
14. maj 2026
Hear Today
I had a really thorough hearing test.The person who did my tests was so kind and explained everything as we progressed through the testing.
28. marts 2026
Very good and thorough service
2. april 2026
The hearing test was carried out well…
The hearing test was carried out well and the different hearing aids were explained. I felt that I would have liked a bit more info on the aid that I chose, I was left to read the paperwork at home.
Unfortunately the Boots examiner yawned twice during the appointment. Not very professional.
25. marts 2026
Neill Audiologist In Boots Chelmsford
Neill who saw me was very helpful & very kind & explained all about my hearing aid -how to put it in my ears & how often I need to wear it & much more!
19. marts 2026
Sunday morning I had an issue with one of my hearing aids
Sunday morning I had an issue when one of my hearing aids wouldn't switch on. Having goen through all the things I could do at home I rang and amazingly they are open on Sundays - brilliant. Ben asked if I could bring the hearing aid to the store inChelmsford that morning and he'd see what he could do. At the store Ben was extremely helpful and discovered one part of my hearing aid needed replacing which he did. He was very thorough and professional. I cannot praise Ben and all the staff highly enough - they are always extremely helpful and polite. It is very frustrating not to be able to hear clearly and so I was greatly relieved to have my usual level of hearing restored. I'd highly recommend Boots World of Hearing in Chelmsford.
22. februar 2026
Uopfordret anmeldelse
Excellent Hearing Test and Information
I visited the store on 23rd of November 2025 to have a hearing check. The young lady who did the check and discussed my hearing with me was extremely professional, helpful and knowledgeable - I couldn't have had a better experience! Thoroughly recommend this branch in Chelmsford Essex to anyone needing a test and well informed advice.
23. november 2025
Uopfordret anmeldelse
Exceptional service yet again
Exceptional service yet again today from very professional staff with a high customer service focus.
Issues resolved effectively without fuss. Cannot speak highly enough about the staff and their knowledge and expertise.
4. september 2025
Uopfordret anmeldelse
My Current Hearing Aids
As far as I am concerned they have tried to be helpful but It is up to me to get the right fitting to each ear. I have found out that one ear hole is narrower than the other. I have sometimes found that the changeover times can be quite challenging.
24. november 2024
Very informative Friendly and didn’t…
Very informative Friendly and didn’t rush appointment
Paid attention to detail
Thanks to Neil in Chelmsford
29. april 2025
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
No professionalism at all
No professionalism at all. Made an appoitment for a Saturday that was cancelled without telling me until I arrived. Booked another appointment for the following Saturday only to be e-mailed days later to say that had been cancelled as well. No explanation, no alternative appointment offered, just an e-mail asking me to contact them again.
24/5/25 Addition.
Thanks Boots for the confirmation of my appointment for the 19th of May. (which you cancelled) I received it this morning in the post.
Need I say more. 😆
23. april 2025
Uopfordret anmeldelse
Besvarelse fra Boots Hearingcare - Chelmsford (World Of Hearing)
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
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