Mr.Rohit is a kind-hearted and responsible person.He understands my urgent situation as my flight to London is tonight. He assured that he will do the needful today so that I can reload my card befor... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Rohit Mallick was very helpful and patient to belp us with the deljvery and onboarding of the card
Very easy process and TAT was less than 14 hours at the comfort of home. The Delivery service was smooth and good co ordination
Truly smooth application experience and Helpful features. Glad to have my forex card from Bookmyforex. Staff is Very polite and helpful.
Virksomhedsoplysninger
Skrevet af virksomheden
BookMyForex-India's first e-Commerce initiative in the retail foreign exchange and international money transfer domain. BookMyForex offer its customers a wide range of cost-effective and convenient Forex products consisting of currency notes, prepaid travel cards, traveller's cheques, demand drafts and wire transfers. Customers can buy Forex for several purposes such as Personal Travel, Business Travel, Education, Emigration, Employment, Medical, and Maintenance of closed relatives staying abroad.
Kontaktoplysninger
Unit 662 - 664, JMD Megapolis Sohna Road, Sector - 48 Gurgaon, 122018, Gurgaon, Indien
- 9212219191
- marketing@bookmyforex.com
- www.bookmyforex.com
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Forex delivery service is excellent
Forex delivery service is excellent
Worst service from beginning
Worst service from beginning. Card not working after reaching the destination. Card is given immediately but other formalities takes time. Unable to reach customer relationship during exigency. Totally a waste and non supportive.
Best app to use
Good and smooth experience by delivery…
Good and smooth experience by delivery agent by Mr. Shubham
delivery guy gave good information and…
delivery guy gave good information and has explained very well on activation process
@BookMy Forex Timely and fast delivery
Very good delivery.
overcharging on cash and zero accountability once payment is done
I used BookMyForex ahead of an international trip to China. Three specific experiences — one at the counter and two on the phone — left me disappointed enough to write this.
Overcharged on CNY cash
Bought Chinese Yuan (CNY) in cash and was charged ₹16.5 per Yuan. The standard interbank forex rate at the time was around ₹14. That's a ₹2.5 per unit markup with zero transparency at the point of sale. On any meaningful cash purchase, this adds up quietly. No one flags it, no one explains it. You find out after the fact.
Rep Ayur — Asked a question, got a sermon (Call dated June 9)
Called to understand why CNY on the BookMyForex platform was priced ₹2 higher compared to other currencies. A fair question for any customer. Rep Ayur's response was that it is "BookMyForex's limitation" — fine, I can accept that. What followed was not fine. He then proceeded to tell me that "everybody has their own limitations." I had to explicitly tell him on the call that I did not reach out to be lectured and that if he needed to preach, he should find someone else. A customer asking a pricing question deserves a straight answer, not unsolicited life advice delivered with an attitude.
Rep Abhishek — Paid, uploaded documents, heard nothing (Call dated June 11)
Made a payment for USD forex card reload, received payment confirmation, uploaded all required documents through the app, and then waited. No update, no call, no email. I had to call in myself — the day before my flight — to find out that one document was still pending verification. Rep Abhishek only initiated action after I chased. This is a fundamental service failure. When a customer has already paid and is travelling imminently, proactive communication is not optional. It is the bare minimum.
Summary
BookMyForex's rates and platform concept are competitive. But the on-ground experience has serious gaps — opaque cash pricing, poor customer-facing attitude, and zero proactive communication after payment. If you're using them close to a travel date, build in extra time and plan to do all the chasing yourself. Don't assume no news is good news.
Bas experience with delivery person
Bas experience with delivery person. He was very rude throughout.
Very good experience.
Excellent service
Delivered on time, very quick process. Overall seamless.
Kolkata branch was a good experience
Kolkata branch was a good experience
Totally professional
Totally professional. Knows his job.
Very satisfactory
It is satisfactory.very good.
I am very much satisfied with the…
I am very much satisfied with the delivery...
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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