Bondi Sands Anmeldelser 

46
TrustScore 3 ud af 5

2,8

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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

AWFUL customer service. They were no help whatsoever when my parcel went missing. I had to raise it with my bank to get a refund. Please go through other retailers as they are absolutely useless and c... Se mere

Bedømt til 1 ud af 5 stjerner

Extremely disappointed with Bondi Sands’ quality control and customer service. I ordered the Gold’n Hour Vitamin C serum, and it arrived completely oxidized (bright orange and unusable). When I che... Se mere

Bedømt til 5 ud af 5 stjerner

The BEST self tan mousse Ive ever used! I gave up on using fake tans because of the awful smell they have in general and the orangey tone to colour…until I gave Bondi Sands Aero Mousse a try! So,so... Se mere

Bedømt til 5 ud af 5 stjerner

After years of using all types of tans from sprays to creams, gradual to instant etc... I honestly feel like I have found ‘The one’ the Aero Ultra Dark does everything it says it does and more. The t... Se mere

Virksomhedsoplysninger

  1. Skønhed og velvære

Oplysningerne kommer fra forskellige eksterne kilder

Award winning, salon quality instant self tanning products. Shop online at Bondi Sands - Australia's Number One Self Tanning Brand.


Kontaktoplysninger

2,8

Middel

TrustScore 3 ud af 5

46 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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2,8

Alle anmeldelser

(46)

6 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Brilliant as per usual

I absolutely love bondi sands for their fake tan products, as well as their SPF and skincare. I find the SPF is moisturising, as someone who hates how suncream feels due to the oily and sticky feeling of it, Bondi sands is perfect - it melts into your skin and is very lightweight.

Moreover, the customer service team are wonderful. I ordered from the sale two weeks ago, and was emailed promptly to be made aware they had sold out of the SPF lipbalm flavour I ordered, I was given multiple options (including refunds, or replacement) I decided to go for another flavour lipbalm, and my package was shipped very fast - arriving two days after being originally emailed. In particular, Lei from the bondi sands team was very kind and very speedy response.

5. juli 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

ITCHY AND ORANGE

Bondi sands used to be my go to. But since the change in formula, it’s has become orange and leaves you with the worst. Most irritating rash. I have scratched my skin raw on my legs arms and tummy. Moisturiser doesn’t do much to help with the itching. It’s excruciating. Hands down the worst bloody tan on the market today.

17. maj 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Shocking customer service

Love the products but the customer service is AWFUL, don't order directly from the site spend your money with a retailer instead! My order went missing and they refused to help me and said it was up to me to raise it with Royal Mail and deal with it. Although it is the retailers' duty to ensure the products arrive to the customer. The representatives were very unhelpful and unprofessional. They very kindly just resorted to ignoring my emails.

2. december 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent customer service

I use Bondi Sands, dark foam religiously, once a week.

I recently decided to try their Aero formula, however wasn’t a fan of the colour and it came out patchy.

This is a shame as their products are expensive, so I contacted their customer service on live chat via their website.

I contacted them at 10pm on a Saturday night and was instantly connected with an advisor. Omar was on the case and resolved my issue in a matter of minutes.

I love their dark foam and their customer service was excellent, to be able to sort my query instantly at this time of night.

5. november 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I made an order

I made an order, as I thought it was a great deal having a discount on products that weren’t currently discounted in store. I also thought I could try new products that weren’t avail in store.
I made my order and it took days to be packed, finally posted over a week after ordering and then for the last month I haven’t received my goods.

They use star track but use a courier service so they can’t drop your package at a post office. I waited to find my tracking said wrong address. The reason it was “wrong” was because the postage company couldn’t be bothered looking for my address and marked it as wrong address. I discussed with customer service of bondi sands that I just wanted a refund and to cut ties with this company, due to such incompetence from the courier, the wait time and just generally wanting my money back to buy the items elsewhere. I was refused and told they need to confirm the item would be on its way back to me. The tracking stated it was, but they didn’t believe that or me.

I was told they could get back to me in 24 hrs. 3 days later I got an answer, “we are still investigating”
After a month, I finally received my package after being on the phone for hrs to Star Track in order to get it. I just feel like their postage service they use is almost impossible if you work, have a life, because you have to be home all day just to receive it or drive to an obscure warehouse in the middle of no where just to get it. The customer service was dismissive, didn’t care, gave this false gross behavior of “OMG BABE xoxoxox” and it’s just cringe.
I feel like if they just took into consideration that their customers actually wanted to be looked after, and not treated like an after thought, it would have had a better outcome.

Now I have these items that to be honest, I don’t even want anymore because I bought them in store, and s really bad taste in my mouth from customer service. They don’t care about your patronage, they don’t care how much you’ve spent, all they want is your money. They don’t even care if you had a good experience or a bad. It’s just been horrible all around and I advise anyone not to order off the website. Go to retailers if you want the products or literally anywhere else to get other tanning products.

I won’t be repurchasing from this website ever again due to the horrible customer service, long waits for postage and general “we just want your money, and don’t care about you” attitude. Save your money

26. oktober 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

By far the worse tanning moose I have…

By far the worse tanning moose I have ever used! I bought dark and it doesn't even look like tan it looks like dirt in odd places.. the rest of me just looks pale! And the smell is awful and makes you all sticky. Wish I'd stuck to my usual now as I don't have anything else to use in the house. First thing I've bought off them and will be the last aswell

6. september 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

AERO IS THE WORST TANNING PRODUCT ON EARTH

I love all of bondinsands product but aero.
AERO DOESNT BLEND!!! It’s awful to say the least, you have to keep applying more to make it blend and then it’s patchy so you as more and it becomes a vicious circle.
I have never wanted to smash my mirror more. My elbows are now look like the colour of my dogs excreetement, not orange, MUD BROWN
I can’t go out like this.
Unblednable rubbish

3. december 2021
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Not super satisfied with these products.

So far I have tried Bondi sands dark foam, aero liquid gold, and the dry oil spray pump. I've spent alot of money and not very satisfied. The initial smell is pleasant but the longer it sits the worse it smells. Especially if you start to sweat. This apply's to each one I have tried. It does not last long at all even if you do exactly what they say. Shower, shave, exfoliate, moisturize knees, elbows, hands, and feet. Even went as far as freezing myself in the shower by using very cold water before I got out to close my pores. The foams are very sticky and seems to wash right off in the shower even if you've worn your tan for over 10 hours. I use a makeup brush to apply the product to my face, feet, and hands. I don't know how they get their models to look so flawless but that's not at all how these tans make me look. False advertising! There is nothing I can do to make my hands look right. They come out very uneven and patchy looking. The dry oil, is a step up because it dries quickly and you can get dressed almost immediately without leaving fake tan all over your clothes. I was tanning in an indoor tanning bed and was very bronze, but got scared of skin cancer so when I seen these tanners I stopped tanning indoors and gave them a whirl. I keep using them even though they do not please me to the fullest. If anything could be changed i would choose the smell. Maybe they could come out with a non scented one that does not smell like crap within a half hour. I give this product 3 stars because it def gives you some color to a very pale skinned girl but it is definitely not worth all the hype.

9. november 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Beyond awful

If I could give the bondi sands tanning foam zero stars I would.... yesterday I tanned using the ultra dark foam and I woke up looking more pale than I did before I put it on. Also, I was so green I had to where a long sleeve too and trousers to try and hide the colour of my skin, now I have to use a different tan over the top and hope it takes away the green tinge otherwise I will look like this for at least a week. Beyond awful and you can’t even email them for a refund.
If you’re like me and like a nice dark natural looking tan steer clear of this !!! Just horrible.

8. april 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

After using self tan for 20 years and…

After using self tan for 20 years and different products I thought I'd give Bondi beach ago as I've never used it and I've read good reviews on it but won't b using again it leaks when u push down on the bottle do u get a dark finger it also gives u a green tint to your tan I've used a cheap 5 pound one for years so I'll b going back to that as I have no problems with it at all just thought I'd try something different won't b again

9. september 2020
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I let them know I couldnt stand the…

I let them know I couldnt stand the smell, that It woke me in the night to need to shower AGAIN due to the odor of roasting turkey.. IT TOOK A WEEK BETWEEN EACH EMAIL TO GET RESPONSES Its sticky for hours. And the supposed cocount scent smells like nothing!
THE HOOPS TO JUMP THROUGH REQUIRED TO GET YOUR MONEY BACK GARUNTEE ARE REDICULOUS!!! AND NOT GARUNTEED AT ALL!!!!!!!

27. august 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Highly recommend

I love this tan, the dark tanning foam looks like a natural holiday tan streak free and no patchiness. Best tan I’ve used.

2. august 2020
Uopfordret anmeldelse

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