BNESIM Anmeldelser 298

This service is just straight up scam. I opened an account and wanted to buy some E-sim for my travelling. I dont like using my credit card too much for online services because im afraid of being scammed. I Bought BNE Coins using a crypto currency and weeks after buying i still did not receive anything credited on my account. I contacted the live support 3 times and always get told that i need to wait for an reply and will get it within 24 Hours. Ofcourse those replys never came and now im just hoping that i did not get scammed. This is very frustrating and im telling yall DO NOT USE THIS SERVICE. It cant be called a service just a straight up scam. Taking your money and not replying anymore. Modern Corporate Scam

560748919

This is my account number. I expect my Coins NOW or i will report an police file.

Ich habe bereits die 6. Esim-karte gekauft, super günstig und ich hatte nie Probleme. Allerdings ist die Qualität immer unterschiedlich: 3x für Thailand gekauft, erste war eher schlecht, die 2. super, leider nicht mehr im Angebot, und die dritte ganz ok. Die Karten für Europa sind durchzogen. Wegen diesen Unterschieden, ein Stern Abzug

Usually the connectivity is no issue.
This time, I travelled to India and the sim never worked. Reached out to customer service, sent screen shots of set up, and apn settings but no solution. They keep telling me it’s being escalated to higher team but no response from them in 3 days.
Their customer service is a joke. Don’t expect to be treated with fairness

Vorsicht, Fake-Shop! Der Anbieter existiert nicht. Er bucht dir Geld ab, verschickt aber keine eSIM. Sämtliche Support-Kanäle sind abgeschaltet. Bitte nicht auf die Masche hereinfallen!

I have been a very satisfied BNE customer in the past. I am also technically versed.

Before my last trip, I wanted to top up my BNE eSIM for USA. This is something that would just take a couple of minutes in the past.

My old eSIMs cannot be topped up anymore. New eSIM for USA was activated after more than 1/2 hour. They claim it only takes seconds, but that is not true.

Now that I have 3 eSIMs from BNE it is super difficult to select the desired eSIM. Under iOS the eSIM labels get “restored” to some generic value after deactivation of the eSIM. 24/7 support did not react via WhatsApp. In the past support would help with issues.

In summary, I was able to get the eSIM working. But out of convenience I decided to give up on the remaining data credit I had on my old eSIM. And the whole procedure of setting up the new eSIM, figuring out how to select the correct one, etc. consumed much more time (hours) instead of minutes. I am sure that if BNE support had reacted, things would have been sorted out quicker.

Ideally, BNE would automatically notice that you are setting up a new eSIM for a region that you already had. Then they could offer to transfer remaining data from the legacy sim to the new one. This way you can delete the old eSIM and making selection of the eSIMs easier.

I am sorry to have recommended BNE to my friends in the past, because without the technical knowledge and patience they would not be able to resolve the problems I faced.

Purched esim and phone numbers to use in China.
The data plan was slow but worked ok. The phone numbers were ti be used to send TXT messages and never worked. May chats with customer service. After 2 weeks of slow response I was told they had a system problem so text messaging would not work. I needed this services for 2 factor authorization.

Kann Bnesim nicht einrichten, Wollte mein Geld zurück, aber nichts erhalten. Support hat Chat unterbrochen. Nie wieder! Geld weg

Stay away. this is a scam. They are charging for service that they dont provide.

Nach 7 Tagen plötzlich kein Empfang. Vorher lief es am gleichen Ort. Ich habe 4.5 GB von insgesamt 20 GB verbraucht. Keine Ahnung wieso es nicht mehr läuft. Schade

The sim never worked. I couldn’t connect to any internet. Was waste of money and time.

They won’t acknowledge any support ticket you submit, and their service goes down every few hours. When I asked for clarification, every time they respond with 'We will get back to you soon'. After daily following up to ask whether the issue would be resolved (2 weeks have passed by) they keep replying with the same generic message: "We will get back to you soon, thanks for waiting bladiebla"

I finally had enough and requested a refund, guess what they respond with this time.... "Thanks for the patience, we will get back to you soon". It’s honestly the worst and the most infuriating support experience I’ve ever had. I rarely leave negative reviews, but this one truly takes the cake. I wouldn't suggest anyone to use bnesim.com

Surprised by how easy it was to buy, install ,and use the eSIM. App is very intuitive. Strong signals in Hong Kong. Would buy again.

They charged me recharges I didn’t ask for

Weltklasse – und eine unbeschreibliche Erleichterung für meinen Türkei-Urlaub!
Endlich Schluss damit, jedes Jahr teuer eine neue SIM-Karte kaufen zu müssen. Einen Tag vor der Reise habe ich die eSIM bestellt, in weniger als einer Minute eingerichtet – und das war’s.

Nach der Landung in der Türkei habe ich einfach meine deutsche Hauptleitung deaktiviert, Bnesim aktiviert, und sofort war ich online. WhatsApp-Anrufe funktionierten problemlos, die Verbindung war durchgehend stabil und absolut zuverlässig.

Auch die App überzeugt: Trotz Warnungen, dass manche Dienste im Ausland gesperrt sein könnten, ließ sich Guthaben jederzeit problemlos nachladen. Alles läuft reibungslos, modern und absolut zeitgemäß – genau so muss es heute sein!

Besonders begeistert haben mich die Preise: 50 GB für nur etwa 20–25 Euro, ich selbst habe mir gleich 100 GB für 46 Euro gebucht. So brauche ich mir unterwegs keine Gedanken mehr über Datenvolumen zu machen, zumal ich es bequem in der App nachverfolgen kann.

Mein Fazit: Null Probleme, volle Empfehlung. Einfach, günstig und zuverlässig – besser geht’s nicht!

NOT TRUSTED. NOT PROFESSIONAL and NOT RECOMMENDED. I referred lots of users to bnesim previously, and as a part of their previous referral campaign I earned dozens of 7 euro discount coupon available on my account. Today when I logged into my account I saw that I had no coupon codes anymore, all coupons disappeared from my account without notice. They had no expiry date, and I was never informed they would be deactivated. When I contacted support, they only apologized and offered no resolution. Will not refer anyone nor suggest this provider anymore, there are better and professional providers out there.

Edit: Nobody contacted me, they are charging my card even though my card is not saved in their systems and auto renewal is off. I'm paying for the phone number I cannot use!!!

Use to be good. I contacted and chatted with their customer rep for weeks when I was traveling when the eSIM did not work. The only response I got was how they understood my frustration yet never did anything about it, didn’t even bother refunding me the amount that they charged - shows how much they care. I had already gotten a different eSIM from a different supplier which worked fine which means their system is rubbish now and they don’t care about Customer Services at all. Avoid and do your research before buying anything from them.

Good luck if you ever need support. I purchased a package and had been using it, but I couldn't access my account. The password reset didn’t work, and support couldn’t resolve the issue for two weeks.

Update: After 20 days and only after my trip, they finally said my purchase had somehow been mismatched with their reseller. It’s now fixed, and I can access my account.

Ich habe immer gerne die prepaid-Datenpakete gebucht, die angeblich laut Werbung kein Verfallsdatum haben. Nun ist es mir aber schon öfters passiert, dass meine gebuchten Pakete (über 10GB!!) über Nacht ohne Ankündigung oder Erklärung oder Hinweis auf 0 gesetzt wurden. Auf Nachfrage über Support wurde mir schwarz auf weiß geantwortet, dass diese beworbenen Pakete natürlich trotzdem ein „Verfallsdatum“ haben. Diese „unlimited“, ablauffreien Pakete verfallen also doch -laut Support-und zwar nach eine „unbestimmten Zeit“ (zwischen 1 und 3 Jahre). Hätte ich das vorher gewusst, wäre ich hier kein Kunde geworden und bei der -um einiges billigeren- Konkurrenz fündig geworden. Zudem ärgert mich es tierisch, dass die Datenpakete einfach so ohne Hinweis oder Vorwarnung auf null gesetzt werden und man das erstmals gar nicht merkt. Es gibt auch keine richtige Statistik. Daher hat die ganze Firma einen sehr „Scamer“-haftigen Beigeschmack.

Update 16.7.25: Habe nun eine email bekommen, dass alles nur ein Fehler war und die ungenutzten Daten natürlich mir gehören . Meine 15gb wurden wieder aufgeladen. Ich bleibe skeptisch und werde weiter berichten. Aber dafür +2 Sterne.

BNESIM Works if you only want to look at Facebook or send WhatsApp messages. If you want to combine it with a MiFi router in order to look at some sites or even to do some work from remote, I would definitely advice against (!) BNESIM. They are blocking quite some sites like Github or even parts of AliExpress and a huge amount more, up-to actually becoming completely useless. Also VPN tunnels are blocked, which I consider a must have.

RedteaGO is a much better and cheaper alternative. I'm not affiliated with RedteaGo, just a happy (100GB) customer after my BNESIM experience.

B.t.w. I contacted BNESIM about this, and they told me they could not do anything about that. They are actually using the service of a company in the UK that blocks the traffic.

Einfach zu bedienende App - intuitiv:
Habe 10GB eSIM für den Türkeiurlaub gekauft.
Einfach zu installieren und alles hat perfekt funktioniert:
1. Vor Abflug auf der App oder im Browser bestellen z.B. für die Türkei.
! Es gibt die Möglichkeit für 30 Tage oder zeitlich unbegrenzt (etwas teurer, wenn man öfters in das Land reist, die bessere Variante da das Datenvolumen nicht verfällt )
2. Direkt als e-SIM installiert
3. Am Flughafen in der Türkei eingeschaltet und es hat sofort und ohne Probleme funktioniert. Bei Problemen mit Netz, Netzanbieter einfach manuell ändern.
Und das Beste: Ich habe mit dem Code statt 7,08€ nur 2,08€ für 10 GB und 30 Tage bezahlt:
KBFNZGRZ
Bei zeitlich nicht verfallenden Datenvolumen einfach das nächste Mal in dem Land wieder einschalten ohne Zusatzkosten.

Bei Problemen, schneller Kundenservice, hilfsbereit.