I ordered off the website however the incorrect shipping information had autofilled to an old address of mine. I contacted customer service as soon as I spotted this and asked them to change the ship... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I really love their clothes, but the quality does not match the money that you pay. I bought some nylon shorts, within 2 weeks threads started coming undone. Please Blacksmith, if you're going to char... Se mere
Delivery was quick, and the shirt looks exactly as it does online. Removing one star due to how the shirt has been finished; on opening there were multiple threads hanging from multiple area which eit... Se mere
Ordered a jacket for my son but received xs when I wanted large...they sent be a return code and then sent me the right size they were very helpful and I was very pleased with the service and would r... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
Storbritannien
- orders@blacksmith-store.com
- www.blacksmith-store.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Super good guys
Super good guys, had an order go missing thanks to Royal Mail and they sorted immediately. Also great products at a great price. Highly recommend.
My go to online store for clothes
My go to online store for clothes. The best heavyweight hoodies and t shirts you can buy.
Excellent service, delivery speed and product.
I appreciate
An incredible staff, very good quality products! orders come quickly. Thanks a lot.
I highly recommend
Charles
Item fault
Had a initial problem with contacting the customer service team which since has been rectified and have assured my item will be replaced with fast shipping.
Hopefully item i was sent was defective.
Good shop
Received item with manufactuers flaw on the collar where the stitching didn't seem to be in line. Notified the shop with photographs & they sent out replacement. Delivery was very fast & they were a pleasure to deal with.
Goods arrived quickly and returns dealt…
Goods arrived quickly and returns dealt with promptly excellent customer service special thanks to Fred dealt with my query very swiftly overall I found blacksmith store excellent
Excellent customer service
Excellent customer service! Super responsive and very helpful. They just found what I needed. Thanks again :)
TOP NOTCH STORE AND SUPERB CUSTOMER SERVICE
INCREDIBLE store!
EXCLUSIVE and HARD TO FIND stuff you will only find here.
CUSTOMER SERVICE on point!
I’ve bought from Blacksmith Store a…
I’ve bought from Blacksmith Store a couple times. This store gives its customers outside the UK consideration since import charges were implemented. They’ve made the transaction easier for people in the rest of EU. Great service and always take the time to reply to messages. Cheers
Terrible
Terrible. Ordered via amazon and had to return my order. Waited two weeks for a refund but never got one. Sent several messages and called the store, never got an answer or a reply. Avoid.
Banging service.Banging delivery
Banging service, banging delivery, order arrived on time. Perfect
Excellent customer service
I live in Belgium and my order never arrived, which most likely had to do with the whole brexit commontion at the time. I contacted the customer service and they helped me get a a full refund of my order. They were very polite and treated the customer as king. This is a very trustworthy business so fear not before making an order.
Gilles
Excellent value and service
Excellent value and service. Ordered from these guys four times now and they've been amazing every time. Superb range of products and their support team have been great, always happy to offer advice on fit and sizing.
Can't recommend these guys enough
Can't recommend these guys enough! Been buying from them for a couple of years now and have never been dissapointed. Real quality clothing and excellent customer service - there was the tiniest mark one of my orders and immediately Fred sorted me out very generously!
big respect!
Sonny
A* Shopping Experience - Recommended!
I've placed a few orders with Blacksmith Store now and each time I've had a fantastic shopping experience. The webstore is packed with a broad range of EU exclusive brands and 'stock alerts' help ensure you're kept up-to-date on when product becomes available again.
Shipping is quick and items have been with me within a day or two of ordering. Fred and the team are really friendly and on the occasion when there was a slight issue with my order, they went out of their way to ensure that this was rectified in a timely manner.
Couldn't recommend Blacksmith store enough, if you're in the market for some great everyday wardrobe stables at affordable prices then give them a try!
Placed my first order with Blacksmiths…
Placed my first order with Blacksmiths last week.(after receiving an email to tell me about new stock)
Just a couple of days later my trousers arrived…. And I love them.
Amazing quality, perfect fit and outstanding service.
So good I immediately ordered another pair!!!
Top Quality Products + Communication
I live in the States and was a bit weary to order a product because of shipping. However, the entire process was very easy and seamless. They shipped my product out immediately and I had it at my doorstep in less then a week. The hat I ordered is top quality and was so nice that I have already ordered a second one in different colorway. Communication was on point as well; I messaged them about hat dimensions and they got back to me very quickly with all the details. Overall, very satisfied and will definitely continue to use Blacksmith Store in the future.
great customer service
great customer service, directly available and able to resolve any problems you may have. Combined with quality product it's a retailer I have used multiple times and will be back to.
Found an quality issue with my order…
Found an quality issue with my order and Fred solved if smoothly and super quick. Awesome service!
Couldn't recommend a store more!
I've been a Blacksmith customer for over a year now and have made a number of orders in that time. The products are always in perfect condition, are exactly as the description states and are dispatched efficiently. I accidentally ordered the wrong size on my most recent order and reached out to customer services to see if they could amend it before it was dispatched. The size change was sorted before dispatching with no delays. My new hoodie is, yet again, a wardrobe favourite.
Thanks Blacksmith Store!!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








