Always use footfall into shops. Use them or lose them. The missing fifth star only reflects the item was not available off the shelf, as advised by a team member over the phone. But the web order... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good range of stock and priced competitively. Tom was very helpful with figuring out the best choices for an upcoming trip - pointing me to the right choice, rather than just the most expensive choice... Se mere
Virksomheden har svaret
Kelly was truly amazing. Having tried on just about every pair of size 11 and 12 trail shoe options taking best part of an hour whilst dealing with several other customers at the same time. Came up wi... Se mere
Virksomheden har svaret
Kelly was super helpful. Looking for a waterproof coat with fleece liner for a teenager whose outgrown kids sizes. Thought it was going to cost a lot more to buy adult size but she found us some optio... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Blacks - Yeovil
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktoplysninger
22 Middle Street, BA20 1LY, Yeovil, Storbritannien
- 01935 314156
5,0
Fremragende
765 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Hazel was fantastic
Hazel was fantastic, really made my trip to Blacks easy. Thank you!
31. december 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Blacks Customer Care Team
Helpful staff a good experience
Lou and Hazel were extremely helpful, making our shopping experience very enjoyable thanks.
31. december 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Blacks Customer Care Team
great service from Hazel
23. december 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Blacks Customer Care Team
Excellent service in the Yeovil store…
Excellent service in the Yeovil store on a really busy day.
Very informative and helpful. Ordered my boots which arrived promptly and are exactly what I need.
9. december 2024
Besvarelse fra Blacks - Yeovil
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Blacks Customer Care Team
Besvarelse fra Blacks - Yeovil
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Blacks Customer Care Team
Staff very helpful
Staff very helpful (Hazel on the till), good range and prices.
19. december 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
Besvarelse fra Blacks - Yeovil
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
Besvarelse fra Blacks - Yeovil
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Blacks Customer Care Team
Hazel was amazing :)
17. december 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Blacks Customer Care Team
We have been treated very respectful by…
We have been treated very respectful by Haze C . Very kind lady
17. december 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Blacks Customer Care Team
Very helpful and polite staff.
14. december 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Blacks Customer Care Team
Very helpful and friendly staff
Very helpful and friendly staff. Good quality trousers at a great price. Changing room very small and could have done with a chair. Nice lady on the till who upsold some batteries at half price.
12. december 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
Hazel made are experience in Black's…
Hazel made are experience in Black's exceptional, bought some tee-shirt and jumper in your half price sale. Yeovil
10. december 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
Hiking shoes
Served very quickly always great service here Hazel and Kelly very helpful !
12. december 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Blacks Customer Care Team
Great personal attention and help from…
Great personal attention and help from Louise. Many thanks, the boots seem very comfortable so far.
11. december 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Blacks Customer Care Team
Hazel at front desk was very helpful…
Hazel at front desk was very helpful and easy to approach for help
9. december 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Blacks Customer Care Team
Merrell walking boots
We have just bought some Merrell walking boots and the service was excellent. Louise, who helped us, ensured that he had the correct fit and the time to make his decision. Thank you so much, excellent service.
30. november 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Blacks Customer Care Team
Purchased two new pairs of waterproof…
Purchased two new pairs of waterproof trousers , I have to state the service I received from Louise was brilliant. The team in Blacks are always helpful whether it’s looking for the right sizes or just understanding what you need . Highly recommend going in to Blacks in Yeovil .😎
23. november 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Blacks Customer Care Team
Haven’t been in Blacks for years
Haven’t been in Blacks for years. Hazel was very helpful. Bought the perfect Peter Storm top which was in the Black Friday deal!
19. november 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Blacks Customer Care Team
Excellent experience overall
Excellent experience overall, salesman William was super engaged and knowledgeable and helped me find everything. Also the prices are much lower than the Trespass across the road. Highly recommended.
17. august 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.