Always use footfall into shops. Use them or lose them. The missing fifth star only reflects the item was not available off the shelf, as advised by a team member over the phone. But the web order... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good range of stock and priced competitively. Tom was very helpful with figuring out the best choices for an upcoming trip - pointing me to the right choice, rather than just the most expensive choice... Se mere
Virksomheden har svaret
Kelly was truly amazing. Having tried on just about every pair of size 11 and 12 trail shoe options taking best part of an hour whilst dealing with several other customers at the same time. Came up wi... Se mere
Virksomheden har svaret
Kelly was super helpful. Looking for a waterproof coat with fleece liner for a teenager whose outgrown kids sizes. Thought it was going to cost a lot more to buy adult size but she found us some optio... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Blacks - Yeovil
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktoplysninger
22 Middle Street, BA20 1LY, Yeovil, Storbritannien
- 01935 314156
5,0
Fremragende
765 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Start by saying
Start by saying, all the staff were lovely. One staff member was so helpful Louise. We all love the jackets and my bottoms she suggested are AMAZING everything she said they are everything they are. Thanks a lot Louise
4. september 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Blacks Customer Care Team
School coat
Kelly was super helpful. Looking for a waterproof coat with fleece liner for a teenager whose outgrown kids sizes. Thought it was going to cost a lot more to buy adult size but she found us some options we hadn't seen that were less expensive & qualified for 15% discount, so I had enough to buy some other bits I wanted. Thanks Kelly 😊
21. august 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Blacks Customer Care Team
Helpful staff and great offers…
Helpful staff and great offers available. Thanks to Hazel for your help.
6. august 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Blacks Customer Care Team
Staff were so nice and helpful
Staff were so nice and helpful. It’s so useful to have a shop like this in Yeovil. Highly recommend.
4. august 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Blacks Customer Care Team
Helpful and friendly
The store was clean and tidy and had what I needed in stock. The staff were helpful and friendly. Particularly Hazel at the till. Everything was quick and efficient. In and out in no time even with a fed up toddler.
29. juli 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Blacks Customer Care Team
Visit to the sale
The customer service I received today was amazing
Hazel was extremely helpful today
She also made me aware of the offers
In store today
17. juli 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Blacks Customer Care Team
Excellent service from Tom P.
5. juli 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Helpful Hazel
I was served by Hazel, she went above and beyond to be helpful.
26. juni 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Blacks Customer Care Team
Very helpful staff
Hazel and her colleague were very helpful to help my husband to chose a pair of Merrell sandals. Very polite and showed us the offer of a half price item
26. juni 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Blacks Customer Care Team
Good experience
I came in for some new walking boots having viewed some online. Will helped me find the ones I wanted and discussed with me the different pairs while I tried them on. He was very helpful and it made for a very positive shopping experience. Thank you!
14. juni 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Blacks Customer Care Team
Hazel gave me an amazing welcome into…
Hazel gave me an amazing welcome into the store, when I got to the till she let me know kindly that I was able to get the extra offer on products which I purchased two of them.
17. juni 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Blacks Customer Care Team
Hazel was really lovely she was…
Hazel was really lovely she was friendly and welcomed me as soon as I walked into the store. It was a good visit
17. juni 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
Besvarelse fra Blacks - Yeovil
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Blacks Customer Care Team
Great customer service
Kelly was very helpful and advised us on walking boots coats.
I would give 5 stars if Blacks had more environmentally friendly products.
3. juni 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
Hi,
Thanks for taking the time to leave us feedback. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Blacks Customer Care Team
Great service.
As always great service from Ben and the team at Blacks, Yeovil. Ben is such a pleasant and friendly person. His knowledge is without question superb. I always shop at Blacks when I need camping or navigational equipment.
15. maj 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Blacks Customer Care Team
Excellent service Hazel was very helpful
Excellent service Hazel was very helpful
5. maj 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Besvarelse fra Blacks - Yeovil
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Blacks Customer Care Team
Very friendly staff and a very nice…
Very friendly staff and a very nice shop and Hazel was very good
2. maj 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Blacks Customer Care Team
Excellent service very helpful nothing…
Excellent service very helpful nothing was to much for the sales assistant.
27. april 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Louise service - Blacks
Excellent service from Louise—she stayed late even as the shop was closing and offered plenty of great recommendations and insight. She definitely made the experience much better for the both of us.
3. april 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Yeovil
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Blacks Customer Care Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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