My partner and I were looking for thermal base and mid-layer clothing and gloves without the benefit of any prior knowledge. The staff at Blacks in Lincoln could not have been more helpful and friendl... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Went into two similar shops in Lincoln, from different chains. One was appalling customer service but Blacks was the total opposite. A gentleman called Stuart was attentive, helpful and professional.... Se mere
Virksomheden har svaret
Lovely products … shame about the staff On a wet grey day you would think that shop staff would be ready to speak to customers about their needs …not on the day that I visited! Three members of... Se mere
Virksomheden har svaret
Great personal expert service ensuring you purchase the right walking shoe to suit your needs. Tom took his time to explain all the pros & cons ensuring the best most comfortable fit for me. Nothing w... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Blacks - Lincoln
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktoplysninger
233-235 High Street, Unit 1A, LN2 1AT, Lincoln, Storbritannien
- 01522 305730
4,8
Fremragende
345 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Today I was served by Nicole at the…
Today I was served by Nicole at the Lincoln store. I was buying hiking boots for my son. Nicole was polite and informative. It was a pleasure to be served by Nicole and I'd certainly recommend the Lincoln store.
5. august 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Lincoln
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Blacks Customer Care Team
Outstanding customer service
Outstanding customer service. The original item was still new but it was actually faulty. I was given a replacement without any fuss - I had a pic of the transaction but no receipt so I'm really pleased and very grateful that it was sorted so easily. Thank you!
7. juli 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Lincoln
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
Amazing service
Amazing service, very helpful and friendly. Highly recommend!
6. juni 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Lincoln
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Blacks Customer Care Team
Great customer experience
Came in for a new rucksack as my 65l was too small, was served by a lady called Jenny. She was super helpful and shared some of her own experiences which helped choose the new bag. All in all very happy with my purchase and experience. Jenny was a credit to your team!
6. juni 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Lincoln
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
Very knowledgeable staff
Was looking for walking shoes but have issues with achilles tendons and was helped by a very knowledgeable lady called Jess. It makes a refreshing change to find a shop with someone who knew her stuff on the products and was able to provide some good advice on what to get. Thanks Jess
31. maj 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Lincoln
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Good value and great service from William.
We’ve been looking for an air tent at a good price all season so really pleased to find the Eurohike Air 400 on offer in Blacks in Lincoln City Centre
And particularly pleased to be served by William who very kindly offered to carry it back to my car on the Brayford. Thank you William
14. maj 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Lincoln
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Blacks Customer Care Team
Will
Will, helped with my purchase of Merrell walking shoes,and had a good understanding of the product
15. april 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Lincoln
Hi,
Thanks for taking the time to leave us feedback. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Blacks Customer Care Team
Besvarelse fra Blacks - Lincoln
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Blacks Customer Care Team
Ordered Campervan awning the 24 hours…
Ordered Campervan awning the 24 hours later to be told you have not got any stock.Not happy at all
6. marts 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Lincoln
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at blacks.co.uk/customer-care/contact-us
Thanks again for your time,
Blacks Customer Care Team
Excellent
Excellent, positive, helpful service while buying shoelaces from William
19. februar 2025
Uopfordret anmeldelse
Besvarelse fra Blacks - Lincoln
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Blacks lincoln
The lady called Jess in Lincoln was lovely very helpful she knew what I needed gave me some options
12. januar 2025
Uopfordret anmeldelse
Walking boots
Recently visited the Lincoln store to purchase walking boots for our children for DofE. Tom was excellent, very patient and knowledgeable. After spending almost an hour trying on various boots, we came away with suitably fitting boots for our boys.
12. januar 2025
Uopfordret anmeldelse
Great advice
I was introduced to Tom in the footwear department. I had an idea of what I wanted and he was very helpful. He guided me to the correct brand for a more suitable fit for my wider feet (Merrell Moab 3). I have been wearing them for a week now for a charity walk I am doing. Safe to say they are superb. Top marks Tom
4. januar 2025
Uopfordret anmeldelse
Great experience with staff at hand
Great experience with staff at hand, good sales deals as well
1. januar 2025
Uopfordret anmeldelse
Was looking for some gloves and Natalia…
Was looking for some gloves and Natalia gave me some very good recommendations.
Nice and friendly environment and a great service all round
27. november 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Lincoln
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Blacks Customer Care Team
***** star service
Great service thanks ordered a isle of wight map and was a speedy delivery excellent 👌
21. november 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Lincoln
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Great service
I went in for some shoes today and was served by jenny, she was very knowledgeable and helped me find the perfect pair 😁
5. november 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Lincoln
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Blacks Customer Care Team
Great staff
My brother and I visited the Lincoln store. There was a young lady working upstairs and she did a fantastic job helping me choose a pair of shoes. She was super patient and had lots of useful details and advice to share. I didn’t catch her name.
27. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Lincoln
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Blacks Customer Care Team
Excellent Staff
The staff team at Lincoln Blacks were fantastic at their jobs. I was served by Nicole and Logan and they helped me fullfil my every need!
20. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Lincoln
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Blacks Customer Care Team
This store has a great product range
This store has a great product range, the prices are always very competitive. Last of all the staff are very friendly and professional.
4. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Lincoln
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Blacks Customer Care Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.